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LAW: Behind the Counter Crimes: Fraud and Diversion in Pharmacy

Learning Objectives

After completing this continuing education activity, pharmacists and pharmacy technicians will be able to

  • Define fraud, waste, and abuse in healthcare
  • Explain key federal laws and regulations that govern fraud and diversion
  • Identify medications at increased risk for medication diversion and red flags associated with diversion
  • Apply fraud and diversion prevention and reporting strategies

      A pharmacist is sorting different size pill bottles on the counter, holding three of them close to his chest

       Release Date

      Release Date: April 15, 2026

      Expiration Date: April 15, 2029

      Course Fee

      Pharmacists   $7

      Pharmacy Technicians   $4

      There is no funding for this CE.

      ACPE UANs

      Pharmacist: 0009-0000-26-021-H03-P

      Pharmacy Technician: 0009-0000-26-021-H03-T

      Session Codes

      Pharmacist: 26YC21-VEX87

      Pharmacy Technician: 26YC21-XVE78

      Accreditation Hours

      2.0 hours of CE

      Accreditation Statements

      The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-26-021-H03-P/T will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

       

      Disclosure of Discussions of Off-label and Investigational Drug Use

      The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

      Faculty

      Monica Holmberg, PharmD, BCPS

      Recent graduate of the UConn Medical Writing Certificate Program

      Phoenix, AZ

      Faculty Disclosure

      In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

      Monica Holmberg has no relationships with ineligible companies.

       

      ABSTRACT

      Healthcare fraud places an enormous strain on the healthcare system, with loss estimates ranging in the hundreds of billions of dollars. Federal laws and regulations exist to prevent and address fraud in healthcare. Pharmacy team members must understand healthcare regulations to maintain accurate, legal, and ethical practice and to identify and address suspected fraud. Medication diversion poses substantial risk to patients, healthcare workers, and healthcare facilities. It can carry significant financial and legal consequences. Although diversion has traditionally been associated with controlled medications, the incidence of non-controlled diversion has been rising. These medications may be desirable due to their potential for resale, physiological effects, or role in opioid use disorder. Identifying red flags, implementing preventive practices, and reporting suspected diversion appropriately can help to minimize diversion and prevent potential harm.

      CONTENT

      Content

      INTRODUCTION

      Meet Charlie. Charlie is a newly licensed pharmacist who is excited to start his new job at a busy community pharmacy. During his training, a more experienced coworker, Hazel, instructs Charlie to override insurance claim rejections. She shows him the prior authorization override code to submit claims. She tells him, “You don’t actually need to contact the prescriber and have them obtain prior authorization for it to work. It’s just a workaround everyone does.”

       

      The next day, the insurance program rejects a prescription for Reimbursitol because it requires prior authorization. Its cash price is more than $1,000, and Charlie dreads informing the patient. Hazel tells Charlie to enter the override code, even though they have not contacted the provider and the insurer has not approved the prior authorization. The claim goes through, and the pharmacy receives payment for Reimbursitol. Charlie is eager to fit in and lacks experience, and this workaround streamlines his workflow, so he follows this process for several prescriptions over the next few weeks.

       

      Healthcare fraud imposes an enormous burden on the healthcare system. Experts estimate that fraud accounts for 3% to 10% of healthcare expenses annually, resulting in billions of dollars lost each year.1 In 2024, the United States (U.S.) spent $5.3 trillion on healthcare, or about $15,474 per person. A large share of this spending was divided among the following2

      • Medicare: $1.118 billion (21%)
      • Medicaid: $932 billion (18%)
      • Private health insurance: $1.645 billion (31%)
      • Out-of-pocket spending: $557 billion (11%)

       

      Based on these figures, fraud could account for losses of $159 billion to $530 billion in just one year.

       

      Not only does fraud affect healthcare on a national level, but it directly impacts pharmacies. For example, in 2019, an independent pharmacy chain allegedly submitted false claims to Medicare and Medicaid for prescription medications by switching from a lower cost to a higher cost product without a medical need or prescription. Investigators allege that pharmacy staff switched patients from an inexpensive to an expensive medication and billed federal healthcare programs for reimbursement of the high-cost item. This change in therapy inflated the complexity of the product dispensed, which was not medically necessary and resulted in larger reimbursement payments, In some cases, the pharmacy dispensed the expensive item and billed federal payors without a valid prescription. The case resolved in 2022 with the pharmacy paying $2.05 million and implementing training programs regarding fraud and compliance.3,4

       

      The water can sometimes seem muddy when it comes to billing practices and legal regulations. Understanding the laws and regulations that govern healthcare can enable pharmacy team members to identify, report, and prevent fraud and abuse, rather than falling victim to unsavory practices.

       

      FRAUD, ABUSE, AND WASTE: WHAT'S THE DIFFERENCE?

      Although fraud, waste, and abuse are often grouped together, each carries a distinct definition, intent standard, and regulatory implication.

       

      Fraud is an intentional deception or misrepresentation that could result in an unauthorized benefit. It is intentionally wrongful and considered criminal.5,6 An example of fraud is billing for services that were not provided.7

       

      Abuse is provider practices that are inconsistent with accepted practices, resulting in an unnecessary cost to the health care system. There is usually not criminal intent, but it still leads to financial loss by the payor.5,6 An example of abuse is billing for medically unnecessary services.7

       

      Waste is misuse or inappropriate use of resources that results in unnecessary costs to the healthcare system. It is not associated with deceptive intentions.6 An example of waste is ordering excessive or unnecessary tests or services.

       

      See the SIDEBAR for a quick overview of additional law terminology.

       

       

      SIDEBAR: A (Very) Brief Law Terminology Refresher8,9

      Law: A broad term for all rules that govern conduct, such as statutes, ordinances, and regulations. For example, the Controlled Substance Act is a federal law regulating agents with potential for abuse.

       

      Act or statute: Both refer to a specific type of law. An act is a formal, written law passed by a legislative body, such as Congress or state legislature. A statute refers to the written law itself, typically as it is codified in the U.S. Code. For example, the False Claims Act began as a bill in January 1863. When President Lincoln signed it in March 1863, it became law. It is currently published in the official U.S. federal code as 31 U.S.C. §§ 3729–3733.

       

      Ordinance: A local law in place to ensure public safety, health, and general welfare. Ordinances often regulate fire and safety regulations, housing standards, parking regulations, snow removal, littering, public streets and sidewalks, and zoning. Examples of ordinances pertaining to pharmacy include zoning, signage, and operating hours.

       

      Regulation: A rule issued by administrative agencies that have legislative authority over a specific area to enforce rules or statutes. For example, the state board of pharmacy may regulate how many CE hours pharmacists and technicians must complete each year, or for how many years documentation must remain on the pharmacy premises.

       

       

      Table 1 offers a brief side-by-side look at civil versus criminal law.

       

      Table 1. Overview of Criminal Law vs. Civil Law10-12

      Criminal Law Civil Law
      Objective Punish wrongdoing and protect society Settle disputes between individuals or entities
      Initiating party State/federal government (prosecutor) Private party (plaintiff)
      Burden of proof* Very high: beyond a reasonable doubt Lower standard: Preponderance of the evidence (must be proven more than 50% likely that plaintiff’s claims are true)
      Potential penalties Jail/prison, fines Financial compensation
      Examples Theft, assault, arson, murder Breach of contract, personal injury, property disputes
      Pop Culture Example (TV) Law & Order Judge Judy

      *Burden of proof is the responsibility to present enough evidence to win the case and meet the applicable legal standard. It usually lies with the party initiating the case. In other words, the prosecutor or plaintiff must find the defendant guilty rather than the defendant proving their innocence.

       

       

      COMPLIANCE IN ACTION: FEDERAL LAWS AND REGULATIONS

      Several federal laws and regulations are in place to prevent and address fraud. The False Claims Act (FCA), Anti-Kickback Statute (AKS), Physician Self-Referral Law (Stark Law), and HIPAA establish important compliance requirements for healthcare.

       

      False Claims Act (FCA)

      The False Claims Act (FCA; 31 U.S.C. §§ 3729–3733) is a civil federal statute dating back to 1863 in response to contractor fraud during the American Civil War.13 Still in effect today, the FCA allows the federal government to recover losses through civil lawsuits for false or fraudulent claims, seek financial penalties, and pursue criminal charges for that conduct.14

       

      Knowingly submitting false claims or conspiring to submit false claims violates the FCA.13 In the healthcare setting, the FCA applies whenever a federal payor is involved, such as Medicare or Medicaid. Examples of healthcare-related FCA violations include submitting false or fraudulent claims for payment, billing for services not rendered, and upcoding (billing for a more expensive service than was actually obtained by the patient).15

       

      Civil liability under the FCA does not require a specific intent to defraud. In its definition, the FCA uses the term “knowingly” to include individuals who knew the claim was false, deliberately ignored that it was false, or ignored signs that it was false. Violations carrying civil liability consist of recklessness or deliberate ignorance and do not require intent. In other words, an individual who “looks the other way” or “should have known” may be violating the FCA.16

       

      Civil penalties under the FCA are up to three times the government’s loss plus inflation-related fines ($11,000 for Medicare or Medicaid fraud) per claim. Because each item or service billed counts as a claim, losses and fines can accumulate quickly.16 The FCA includes a whistleblower provision (“qui tam”), which allows private citizens to submit a claim on the government's behalf for a share of recoveries, usually between 15% to 30%.3 Whistleblowers can be business partners (current or former), hospital or office staff, patients, or competitors.13,16

       

      In addition to seeking civil penalties under the FCA, the government may also bring criminal charges where appropriate. More severe cases—those with intentional fraud—may face criminal prosecution. Criminal penalties include imprisonment and criminal fines.16

       

      Anti-Kickback Statute (AKS)

      The Anti-Kickback Statute (AKS; 42 U.S.C. § 1320a-7b(b)) ensures that healthcare providers make clinical decisions objectively and appropriately based on patient need, not financial incentive. This federal criminal law prohibits knowingly and willfully offering, paying, soliciting, or receiving remuneration to entice or reward referrals. It also prohibits creating federal healthcare business involving items or services that are reimbursable by programs like Medicare, Medicaid, or other federal health programs. Remuneration is considered anything of value, and in this instance, it covers a wide range. Examples include–but are not limited to–free rent, hotel stays, meals, bribes, rebates, and excessive compensation.16

       

      The AKS applies to both the party offering the kickback and the party receiving it. This means that it is illegal to accept payment for referring patients, and it is illegal to pay to have patients referred.16

       

      AKS violations carry both criminal and civil penalties that can be extensive and overlapping. Violations of the AKS are classified as felony crimes under federal law and can result in jail time.16 Criminal penalties can include fines up to $25,000 per violation and/or up to a 5-year prison term. Civil penalties fall under the Civil Monetary Penalties Law and carry penalties of up to $50,000 per kickback plus up to three times the remuneration value.

       

      Furthermore, AKS violations may also create liability under the FCA and incur the penalties associated with FCA violations. In addition to the criminal and civil penalties, AKS violations can result in ineligibility to participate in federal health care programs.14,16

       

      Physician Self-Referral Law (Stark Law)

      The Physician Self-Referral Law (42 U.S.C. § 1395nn), often called the Stark Law, is a civil law that prohibits physicians from referring Medicare or Medicaid patients for designated health services (DHS) to parties with which the physician or an immediate family member has a financial relationship, unless an exception applies. Simply put, physicians should not profit by referring patients to services in which they have a financial stake.16 See Table 2 for a list of DHS.

       

      Table 2. Stark Law Designated Health Services (DHS)17

      1. Clinical laboratory services
      2. Physical therapy
      3. Occupational therapy
      4. Outpatient speech-language pathology
      5. Radiology and certain other imaging
      6. Radiation therapy
      7. Durable medical equipment and supplies
      8. Parenteral and enteral nutrients, equipment, and supplies
      9. Prosthetics, orthotics, and prosthetic devices and supplies
      10. Home health services
      11. Outpatient prescription drugs
      12. Inpatient and outpatient hospital services

       

      The Stark Law is a strict liability statute, meaning that a violation can exist even without specific intent to break the law. Any violation—even an accidental one—is a violation of the Stark Law.16

       

      Civil penalties include fines and ineligibility to participate in federal healthcare programs.16 Although the Stark Law addresses physician referrals, pharmacists and technicians may be indirectly affected. For example, if a physical refers Medicare or Medicaid patients to a pharmacy which he or she has a financial interest, it may violate the Stark Law, unless an exception applies. A complete list of regulatory exceptions to the Stark Law is beyond the scope of this activity; however, exceptions that may apply to a pharmacy setting include the in-office ancillary services exception, bona fide employment relationships, and fair market value compensation arrangements.18,19 Pharmacy team members can contact their legal or compliance departments if concern exists regarding Stark Law and/or its exceptions.

       

      Health Insurance Portability and Accountability Act (HIPAA)

      While HIPAA is often perceived as primarily protecting patient privacy, it includes fraud provisions. It is a crime to knowingly use, obtain, or disclose protected health information (PHI). Criminal penalties for HIPAA violations, addressed under 42 U.S.C. § 1320d–6, can be substantial and vary depending on the nature and extent of the violation. A basic violation can result in fines up to $50,000 and/or up to 1 year in prison. When committed under false pretenses, the fines increase to no more than $100,000 and/or up to 5 years in prison. The intent to sell, transfer, or use PHI for personal gain increases the fines even further to a maximum of $250,000 and/or 10 years in prison.20,21

       

      Understanding the functions of key regulatory bodies can illustrate the many moving parts involved in governing healthcare. The SIDEBAR summarizes these organizations briefly.

       

      SIDEBAR: Regulatory and Enforcement Agencies 7,22-27

      The U.S. Department of Justice (DOJ) is the federal agency responsible for ensuring justice. It enforces federal laws, prosecutes cases, oversees federal law enforcement agencies such as the Federal Bureau of Investigation (FBI) and Drug Enforcement Agency (DEA), and manages prisons. The DOJ is headed by the Attorney General.

       

      The Federal Bureau of Investigation (FBI) reports to the DOJ. It enforces federal criminal law and conducts investigations, and can investigate corruption, fraud, and organized crime.

       

      The U.S. Drug Enforcement Administration (DEA) enforces controlled substance laws and regulations, including the manufacture and distribution of controlled prescription drugs.

       

      The Office of the Inspector General (OIG) is a federal agency that aims to counteract fraud, abuse, and waste while maximizing efficiency and accountability in the Department of Health and Human Services programs. The OIG can audit, investigate, and inspect federal programs, especially Medicare and Medicaid programs, which comprise a large portion of the federal budget.

       

      The Centers for Medicare and Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services. CMS oversees and regulates federal healthcare programs such as Medicare, Medicaid, and State Children’s Health Insurance Program (SCHIP). CMS collaborates with individuals, groups, and law enforcement organizations to prevent and determine fraud and abuse.

       

      State boards regulate healthcare professions by overseeing licensing and renewals, enforcing professional standards, and inspecting facilities. They may also take disciplinary action when standards are not met. There are many state healthcare boards, but only the following disciplines have prescribing authority or direct access to medications: pharmacy, nursing, medical, osteopathic, dentistry, optometry, podiatry, and veterinary.

       

      From Laws to Practice: Examples of Pharmacy Fraud and Abuse 

      Remember Charlie? A month into his new job, he takes this CE program, reviews the earlier claims, and realizes that he entered override codes even though prior approval was never obtained. Charlie becomes worried that he might have followed bad advice.

       

      PAUSE AND PONDER: Did Charlie knowingly commit fraud, or did he make a mistake after receiving misleading guidance? What responsibilities does Charlie have to correct past claims or disclose potential issues?

       

      Fraud in healthcare can be committed by an individual, group, or organization.7 In the pharmacy setting, fraudulent activity often involves improper billing or reimbursement practices.

       

      Pharmacy Billing and Reimbursement Fraud

      Several types of billing fraud can occur in the pharmacy, such as billing for prescriptions that were never dispensed (“phantom claims”), dispensing a different quantity than prescribed without documentation, or refilling prescriptions without authorization. Additional fraudulent billing practices include billing for a brand-name drug while dispensing a generic (or billing for a more expensive generic than what was dispensed), adding medications to prescriptions without dispensing them, and submitting claims without an invoice to document purchase.28

       

      What does this look like in pharmacy practice? Here are two real-life examples involving mismatched quantities coming in versus quantities going out: A pharmacy did not have documentation supporting the medication quantities billed to Medicaid as compared to the quantities purchased from vendors over four years. The case settled for $1,333,660. Another pharmacy had similar documentation gaps; the case settled for $42,521.28

       

      See the SIDEBAR for more real-world examples of fraudulent healthcare schemes and consequences.

       

      SIDEBAR: From the Headlines: Health Care Fraud Cases Involving Pharmacists29-36

      Between 2017 and 2022, a pharmacist submitted fraudulent claims to Medicare for medications that were never dispensed in violation of the FCA. He created fake patient profiles and fraudulent prescription entries, resulting in more than $1 million in Medicare payments to the pharmacy. In 2023, the pharmacist plead guilty to one count of healthcare fraud and was sentenced to 2 years in federal prison (after facing a maximum of 10 years). He was also ordered to pay $1.138 million in fines and restitution, and the state board of pharmacy ordered that he surrender his license.

       

      From June 2014 to June 2020, a pharmacist defrauded Medicare and Kentucky Medicaid by billing for prescriptions that patients never received in violation of the FCA. The pharmacist also submitted inflated reimbursement claims by billing for expensive diabetic test strips while dispensing a less expensive item. The pharmacy collected $627,614 from the healthcare payors for the fraudulent prescriptions and $102,441 for the fraudulent test strip claims. She was sentenced to 20 months in prison with 2 years’ probation after release. She was also ordered to pay $730,056 in restitution, and she surrendered her license.

       

      A pharmacist who owned a pharmacy and served as the pharmacist-in-charge coordinated a healthcare fraud scheme with two co-schemers, resulting in more than $300 million in fraudulent Medi-Cal (California’s version of Medicaid) claims. In early 2022, Medi-Cal suspended its prior authorization requirements while transitioning to a new payment system. From May 2022 to March 2023, the pharmacy billed Medi-Cal $306,521,392 for high-reimbursement, non-contracted generic drugs that normally would have required prior authorization and received approximately $204,032,151 in payments. Investigators allege that these medications were not medically indicated, often weren’t dispensed, and involved kickbacks to the two co-schemers. The co-schemers allegedly received more than $36 million in kickbacks, which the pharmacist referred to as “consulting services.” One co-schemer was a nurse practitioner who received kickbacks for writing the fraudulent prescriptions without evaluating patients, medical records, or medical necessity. The state charged her with two counts of healthcare fraud. The other co-schemer was involved in laundering money from the fraudulent payments and has been charged with one count of healthcare fraud. In August 2024, the pharmacist pleaded guilty to two counts of healthcare fraud. At the time of this writing, he is awaiting sentencing and facing a maximum of 10 years in jail for each count of healthcare fraud. This conduct not only violated the FCA by submitting claims for services not performed but also violated the AKS.

       

      Medical Provider Healthcare Fraud

      Healthcare providers may also commit fraud. Examples can include double billing (submitting multiple claims for the same service), phantom billing (billing for a service, visit, or supplies that was never received), unbundling (billing components of a service separately), or upcoding.22

       

      Patient or Individual Fraud

      Although not the focus of this activity, pharmacy staff should be aware of fraudulent schemes involving patients or individuals. Examples include forged or altered prescriptions, doctor shopping (seeing multiple providers to obtain prescriptions for controlled substances), diversion (selling one’s prescription medication), health care provider impersonation (billing for services or supplies without a license to do so), and benefit card abuse (using someone else’s health care card or allowing someone else to use it).22 Awareness of these patterns may help pharmacy staff recognize fraudulent activities.

       

      Speak Up! Don’t Look Away: Addressing Fraud and Abuse

      Prompt reporting of suspected fraud is critical to maintain compliance with laws and regulations, and to maintain the financial viability of the healthcare system. There are several ways to report suspected fraud or abuse.7

       

      In some cases, self-reporting may result in less severe penalties.28 If one realizes the billing process was questionable, the very first step is to stop submitting problematic claims. Next, individuals should consider obtaining legal counsel specializing in healthcare fraud to evaluate legal practices or risks. Individuals should determine how much money was collected in error and return overpayments. If an investment or suspicious relationship is involved, end it! If appropriate, individuals should consider self-disclosure to CMS or OIG.7

       

      So, what does Charlie do? He reports his concern to the pharmacy manager, who audits the claims and corrects the errors. Charlie and the pharmacy team receive additional training to prevent future mistakes. Hazel’s intent and the extent of her use of override codes—and those she influenced—were evaluated during the internal audit. No legal action is taken because the issue was caught early, reported internally, and corrected. Additionally, there was not intent to defraud—it appears to be negligent error.

       

      The pharmacy manager uses the incident as a choose-your-own misadventure learning example. She discusses the following potential outcomes with Charlie:

      • If Charlie had continued billing incorrectly even though he knew or suspected it was wrong, he could have been subject to consequences including criminal charges, civil charges, or license suspension/revocation.
      • If the manager ignored Charlie’s concerns, the pharmacy and/or manager could have faced a federal investigation and penalties. Charlie could have been protected by whistleblower protection laws if he chose to file a file a qui tam case.
      • If the miscoding practices were discovered during a third-party audit, consequences could have included civil penalties and a criminal investigation (to determine intent) for the individuals involved and the pharmacy.
      • If Charlie had recognized and reported the miscoding right away, it would have triggered an internal investigation with possible disciplinary action for Hazel. It also would have eliminated Charlie’s liability.

       

      Contact Information: How to Report Suspected Fraud or Abuse

      If a beneficiary (patient) wants to report:

      CMS Hotline: 1-800-MEDICARE (1-800-633-4227)

      OIG Hotline: 1-800-HHS-TIPS (1-800-447-8477)

      https://oig.hhs.gov/fraud/report-fraud/index.asp

      U.S. Department of Health and Human Services

      Office of Inspector General

      ATTN: OIG Hotline Operations

      PO Box 23489

      Washington, DC 20026

      Complaints specific to Medicare Part C or Part D: 1-877-7SafeRx (1-877-772-3379)

       

      If a Medicare or Medicaid provider wants to report:

      OIG Hotline: 1-800-HHS-TIPS (1-800-447-8477)

      https://oig.hhs.gov/fraud/report-fraud/index.asp

      U.S. Department of Health and Human Services

      Office of Inspector General

      ATTN: OIG Hotline Operations

      PO Box 23489

      Washington, DC 20026

      Contact MAC (Medicare Administrative Claiming) (https://www.cms.gov/mac-info) or Medicaid State Agency

      MAC can also address billing procedures, errors, or questionable practices

       

      The OIG hotline is anonymous; however, providing contact information is preferred so that follow up can occur.7

       

      DIVERSION AWARENESS FOR PHARMACY STAFF

      Diversion is the unauthorized acquisition, use, or distribution of drugs.38  It can occur with medications that fall under the Controlled Substance Act, such as opioids, benzodiazepines, and/or stimulants, and non-controlled medications.39 Diversion can happen at any point in the supply chain and by either healthcare workers or patients.40 This activity will focus on diversion by healthcare workers.

       

      Diversion of Controlled Substances

      Addiction often drives controlled substance diversion in healthcare environments, with opioids identified as the most frequently diverted medications.38 Table 3 lists commonly diverted controlled substances. Diversion of controlled substances can cause significant harm to the patient, healthcare worker, and healthcare facility.

       

      Table 3. Commonly Diverted Controlled Substances38,40

      Drug class Examples
      Opioids codeine, fentanyl, hydromorphone, meperidine, morphine, oxycodone, methadone, hydrocodone combinations
      Benzodiazepines alprazolam, clonazepam, lorazepam
      Stimulants amphetamines, methylphenidate

       

      Diversion of controlled medications by a healthcare worker can result in patient harm in several ways. Consider a hypothetical situation in which a healthcare worker tampers with a vial of an injectable controlled substance. The worker removes half of the contents for her own use and replaces the remainder with another clear liquid, which may or may not be sterile, using a technique that is definitely not sterile. Patient harm can result due to41-43

      • An inadequate control of pain or anxiety from a subtherapeutic dose.
      • Risk of infection if the product administered is contaminated due to the addition of a nonsterile diluent or needle sharing. For example, two outbreaks occurred in 2018 due to contamination:
        • An emergency department nurse in Washington diverted a medication and it resulted in 12 cases of hepatitis C
        • A cancer center nurse diverted medication in New York leading to 6 cases of Sphingomonas paucimobilis bacteremia.
      • Risk of allergy or intolerance if the patient receives a drug other than the one prescribed due to diversion of the prescribed agent.
      • Potential for adverse outcomes, such as errors and complications, if a patient receives direct care from a healthcare worker who is actively and acutely impaired, as this impairment will significantly compromise clinical judgement.

       

      Diversion also poses personal and professional harm to the healthcare worker, including the risk of overdose. Diversion and administration of injectable agents present the potential for infection due to unsterile or unsanitary self-injection techniques or contamination, along with transmission of bloodborne illnesses. Professional risks include felony prosecution, civil charges, and license suspension or revocation. The worker is also liable for fraudulent documentation in the medical record and fraudulent billing if the patient or insurance provider was billed for a medication that the patient did not receive.42

       

      Additionally, the risks associated with the diversion of controlled substances extend to the employer or healthcare organization. Regulatory and legal consequences include the ramifications of fraudulent billing, liability for damages, and diminished community confidence in the healthcare system.41

       

      Behavioral patterns of healthcare workers may be associated with potential medication diversion. Red flags include38,44

      • Unexpected absences or late arrivals
      • Disappearance from the worksite (frequent extended bathroom breaks or excessive time in the medication storeroom)
      • Extra time at work (appearance on scheduled days off, seeking overtime, early arrivals, staying late)
      • Consistently removing controlled substances towards the end of a shift
      • Erratic productivity
      • Errors with insufficient explanation
      • Poor relationships with colleagues, including isolation or avoidance
      • Insistence upon personal administration of injected medications to patients
      • Trends with waste: too much or too little, delaying waste documentation procedures until the end of shift, or documenting waste with a variety of healthcare colleagues
      • Trends with work areas: offering to work in non-assigned areas, preferring patients with controlled medications, or prioritizing work alongside new employees or orientees
      • Creating false orders or “prefill” orders

         

        Diversion of Non-Controlled Substances

        Let’s check in on Charlie. A few weeks go by, and Charlie is settling into his job. He has become more comfortable with the skills and responsibilities required in his position and is adapting to the workplace culture. He notices that Hazel likes to do things her way and on her own. When Charlie tries to unpack the refrigerated delivery one morning, she takes over, telling him “I always do this. It’s too hot to leave the refrigerated items out, and I’m the fastest at putting them away.” He also notices that she’s frequently on the closing shift. When he offers to stay late so she can go home on time, Hazel says “I’ve got it. My roommate borrowed my car and is picking me up late anyway, so I might as well be the one who stays.”

         

        Recently, Charlie has had trouble filling prescriptions for a popular injectable GLP-1 receptor agonist medication. It seems that the pharmacy can’t keep it in stock, even though the ordering system shows several recent deliveries. Hazel often tells patients the medication is on backorder.

         

        When reviewing two GLP-1 receptor agonist prescriptions marked as “returned to stock,” Charlie can’t find the product in the refrigerator. Hazel says they were restocked earlier, adding that she will adjust the inventory herself. Charlie also notices documentation that two additional boxes were “damaged due to temperature excursion,” but he doesn’t remember a recent refrigerator breakdown.

         

        PAUSE AND PONDER: Does Hazel’s behavior demonstrate red flags? Why are discrepancies with non-controlled, high-cost medications concerning?

         

        The incidence of non-controlled diversion has been rising. Because non-controlled medications may not be as tightly regulated as controlled medications, they may be easier to acquire through illegal means. Individuals may divert non-controlled medications, especially high-cost products, for their own use, resale, or to supply friends or family members who can’t afford the cost.39

         

        High-cost medications that are commonly diverted include antiretrovirals and oncology medications. Other agents often diverted are performance-enhancing agents (such as erythropoietin) and psychoactive medications (such as cyclobenzaprine, quetiapine, and trazodone).39 The sedative and anxiolytic effects of atypical antipsychotics have increased their desirability for misuse or diversion. These medications can be used alone for insomnia or anxiety or in combination with other illicit substances for either calming or enhancing effects.45

         

        Another potential area for diversion involves medications used in the management of opioid use disorder, including diphenhydramine (for histamine-induced pruritus), ondansetron (for withdrawal-related nausea and vomiting), and naloxone (for overdose reversal).39

         

        Picking up the Pieces: Prevention and Reporting

        In a perfect world, medications would make their way to patients without illegal interception by an intermediary. But this world—the real world—isn’t a perfect one, and diversion happens. How should the pharmacy team handle it?

         

        At the end of the month, Charlie is reviewing a routine inventory variance report for high-cost medications. When he completes a physical count of the items in stock, Charlie finds that the pharmacy is short four boxes of the GLP-1 receptor agonist medication. The system shows two prescriptions that were billed and later reversed to “never picked up,” and two boxes that were documented as “temperature excursion — product damaged.” However, the refrigerator logs do not show temperature fluctuations for that time.

         

        PAUSE AND PONDER: How should Charlie address this discrepancy?

         

        The strongest defense is a good offense. Some strategies for preventing and detecting diversion include38

        • Establishing a diversion program. This is a big task, and it can be challenging to find the time, energy, and resources when it is simply tacked on as an additional responsibility to an existing job description. Ideally, a position (or positions) would be dedicated solely to this role.
        • Establishing to whom the program reports internally—compliance, risk management, legal, pharmacy, nursing, and so on. This will vary depending on the size and structure of the organization.
        • If appropriate, including members across all disciplines in the organization, such as pharmacy, nursing, anesthesiology, medical directors, security, risk management, compliance, legal, human resources, occupational health, and employee assistance programs. Organizations can consider creating a subset Response Team for initial investigations.
        • Having policies for diversion monitoring, investigation, and events.
        • Conducting audits to identify and investigate discrepancies sooner rather than later. Early action may minimize risk to patients, employees, and the organization.

         

        Monitoring for diversion of non-controlled medications may require a more nuanced strategy. Because these medications aren’t regulated as stringently as their controlled counterparts, they may be more easily diverted. The above recommendations apply for assessing non-controlled diversion, along with a few additional points39

        • Identify non-controlled medications at risk for diversion and consider storing them like controls—locked and routinely inventoried.
        • Monitor inventory, especially noting excessive restocking and unexpected unavailability.
        • If appropriate and/or feasible, utilize diversion analytics software programs to identify access, dispensing, and behavior patterns.
        • For facilities with automated dispensing cabinets, review reports for overrides (who and what), canceled transactions, inventories, and discrepancies. Investigate any outliers.
        • Establish a confidential reporting system for employees.
        • Investigate and respond to all suspicious findings.
        • Educate employees about commonly diverted non-controlled medications and the steps provided by the facility to prevent, identify, and report suspected diversion.
        • Use staff feedback and facility data to evaluate and adjust the process as needed.

         

        Charlie brings the discrepancy to the pharmacy manager, who begins an official internal audit. The audit shows that the claim reversals and inventory adjustments for the missing GLP-1 receptor agonist medications were completed with Hazel’s credentials. Security footage from two closing shifts shows Hazel placing small, boxed items from the refrigerator into her personal bag after other staff had left during times that correspond with the claim reversal.

         

        PAUSE AND PONDER: How does reporting differ for controlled versus non-controlled discrepancies? What consequences could one expect for Hazel’s actions?

         

        Controlled diversion requires reporting at local, state, and federal levels. Local law enforcement should be contacted, and the appropriate state licensing boards should be notified.38,40,46 The state health department should be notified if patient risk occurs, such as tampering or product contamination.43 If the diversion occurred after the prescription was filled and dispensed, it should be reported to the state Medicaid agency–even if it was filled using private insurance or cash. Incidents with diversion are often linked to other acts of fraud, waste, or abuse involving Medicaid, and reporting each occurrence may help to identify other activities.40

         

        Under federal regulations, DEA registrants (such as pharmacies) must notify the appropriate DEA field division office within one business day after discovery of significant loss of a controlled substance, and DEA Form 106 must be filed within 45 days.47 Additionally, the FDA Office of Criminal Investigations (FDA-OCI) holds federal jurisdiction and can assist facilities when drug tampering of a controlled substance is involved.38

         

        Although controlled diversion carries stricter federal regulations, noncontrolled diversion is unethical, unprofessional, and can lead to significant legal and financial consequences, including license suspension. Incidents of non-controlled diversion usually are addressed by an internal investigation and documentation, state board notification, and local law enforcement notification.46 Staff should correct insurance claims if applicable. Notification to the DEA is not required for non-controlled diversion.

         

        How is the loss addressed at Charlie’s pharmacy? The pharmacy manager places Hazel on administrative leave and begins an investigation. Law enforcement is contacted regarding suspected internal theft of prescription medications. The compliance and legal departments are notified, the loss is documented, and the affected insurance claims are reviewed.

         

        CONCLUSION

        Where does this leave Charlie?

         

        The next Saturday night, Charlie closes the pharmacy and meets with his new friend, Harry, who also works at the pharmacy.

         

        “Well, this has been…” Charlie pauses to find the right words.

         

        “Interesting,” volunteers Harry.

         

        The two colleagues reflect on the past several weeks. They agree that they have both learned a lot in a short amount of time. They now understand the importance of accurate billing practices and prompt reporting of miscoding errors, and they appreciate that management implemented training to prevent future errors. They are also aware of medications with potential for diversion, along with behavioral red flags that may suggest suspicious activity. Charlie has even volunteered to spearhead a diversion program that encompasses both controlled and non-controlled products, including inventory assessment and staff education.

         

        Together, they can look forward to stronger pharmacy practices related to billing accuracy, diversion prevention, and regulatory compliance.

        Pharmacist Post Test (for viewing only)

        Behind the Counter Crimes: Fraud and Diversion in Pharmacy
        26-021 Pharmacist Post-test

        After completing this continuing education activity, pharmacists will be able to
        • Define fraud, waste, and abuse in healthcare
        • Explain key federal laws and regulations that govern fraud and diversion
        • Identify medications at increased risk for medication diversion and red flags associated with diversion
        • Apply fraud and diversion prevention and reporting strategies

        1. Which of the following is an example of healthcare fraud?
        A. Billing for services not provided
        B. Billing for medically unnecessary services
        C. Ordering excessive or unnecessary services

        *

        2. What is the purpose of the FCA?
        A. To ensure that healthcare providers make clinical decisions objectively based on patient need rather than financial incentive
        B. To prohibit physicians from referring federally insured patients for designated health services with which the physician or an immediate family member has a financial relationship
        C. To allow the federal government to recover losses and penalize fraud for false claims

        *

        3. To whom does the Anti-Kickback Statute (AKS) apply?
        A. Only the party offering the kickback
        B. Only the party accepting the kickback
        C. The parties offering and accepting the kickback

        *

        4. What is “phantom billing”?
        A. Submitting multiple claims for the same service
        B. Billing for a service, visit, or supplies patients never received
        C. Billing components of a service separately

        *

        5. Which class of controlled medications is most frequently diverted?
        A. Opioids
        B. Benzodiazepines
        C. Stimulants

        *

        6. Which of the following is a behavioral red flag for diversion by a healthcare worker?
        A. Consistent productivity when present (but frequent absences)
        B. Extra, unnecessary time at work (i.e., arriving early or staying late)
        C. Strong team relationships with co-workers

        *

        7. Jordan is initiating a diversion control program for both controlled and non-controlled medications. What are strategies he should include?
        A. Keep the program secret so he can catch potential diverters without warning.
        B. Leave existing storage and inventory procedures unchanged for non-controlled medications.
        C. Develop policies, conduct audits, monitor inventory and investigate any outliers.

        *

        8. To maximize pharmacist productivity while generating extra income, a busy community pharmacy’s management team instructs its staff skip patient counseling but to bill insurance for Medication Therapy Management sessions. Which of the following is TRUE?
        A. The pharmacy is engaging in fraudulent billing because it is submitting claims for services not provided.
        B. The pharmacy is not engaging in fraudulent billing because staff is following the directions issued by the management team.
        C. The pharmacy is not engaging in fraudulent billing because none of the staff are personally benefitting from financial gain from the billing practices.

        *

        9. Continuing from the case in question 8: A staff pharmacist grows concerned that these billing practices may be illegal. What should she do next?
        A. Stop billing suspicious claims, obtain counsel, report to CMS or OIG, consider initiating a whistleblower case
        B. Continue billing suspicious claims, document that she is following instructions from management
        C. Continue billing suspicious claims, ask management for a “raise” since she is generating extra income for the business

        *

        10. Trixie is a pharmacist in a busy community pharmacy. On September 1, she completes a routine inventory the controlled substances and discovers a discrepancy of 30 tablets of oxycodone. This is considered a significant loss. By what day must the pharmacy file DEA Form 106?
        A. September 2
        B. September 8
        C. October 15

        Pharmacy Technician Post Test (for viewing only)

        Behind the Counter Crimes: Fraud and Diversion in Pharmacy
        26-021 Pharmacy Technician Post-test

        After completing this continuing education activity, pharmacy technicians will be able to
        • Define fraud, waste, and abuse in healthcare
        • Explain key federal laws and regulations that govern fraud and diversion
        • Identify medications at increased risk for medication diversion and red flags associated with diversion
        • Apply fraud and diversion prevention and reporting strategies

        1. Which of the following is an example of healthcare waste?
        A. Billing for services not provided
        B. Billing for medically unnecessary services
        C. Ordering excessive or unnecessary services

        *

        2. In which document would you find the whistleblower provision (“qui tam”), which allows private citizens to bring a claim on the government's behalf for a share of recoveries?
        A. The Anti-Kickback Statute (AKS)
        B. The False Claims Act (FCA)
        C. Stark Law

        *

        3. What does the Anti-Kickback Statute do?
        A. Ensures that healthcare providers make clinical decisions objectively based on patient need, rather than financial incentive
        B. Prohibits physicians from referring federally insured patients for designated health services which the physician or an immediate family member has a financial relationship
        C. Allows the federal government to recover losses and penalize fraud for false claims

        *

        4. What is “double billing”?
        A. Submitting multiple claims for the same service
        B. Billing for a service, visit, or supplies that was never received
        C. Billing components of a service separately

        *

        5. Which of the following is a controlled medication that is frequently diverted?
        A. Oxycodone
        B. Naproxen
        C. Quetiapine

        *

        6. Which of the following is a behavioral red flag for medication diversion by a healthcare worker?
        A. Reliable attendance at work
        B. Errors with insufficient explanation
        C. Consistent productivity

        *

        7. Tina is a pharmacy technician at a busy community pharmacy. Lately the pharmacy has been dispensing expensive brand-name prescriptions, even when inexpensive generic equivalents are available. There is no documented medical need requiring the brand item. The pharmacy bills Medicare for the more expensive brand medication and receives a significantly higher reimbursement than it would for the generic. Which of the following best describes this billing practice?
        A. The pharmacy is engaging in fraudulent billing practices because the pharmacy is intentionally billing for a more expensive product that is not medically necessary.
        B. The pharmacy is not engaging in fraudulent billing practices because none of the staff are receiving kickbacks for this practice.
        C. The pharmacy is not engaging in fraudulent billing practices because the brand and generic are interchangeable products.

        *

        8. Continuing from question 7: When Tina asks her supervisor about this, she is told that Medicare reimburses more for brand items, so the pharmacy profits more by this billing practice. Tina suspects this isn’t legal. What should she do?
        A. Nothing. This is a management decision; she is just following directions.
        B. Quietly ask other coworkers if they think this practice is legal.
        C. Report the suspicious activity to her supervisor’s supervisor, CMS or OIG.

        *

        9. Tootsie is a pharmacy technician whose primary responsibility is inventory management. She cannot account for more than $37,000 in stock over the last four months. She lists the product for which more than 10% of inventory has disappeared and notifies her supervisor that several high-cost medications may be being diverted. Which of the following is the BEST strategy for this pharmacy team to use to prevent medication diversion?
        A. Perform quarterly inventory when an employee reports suspicious activity
        B. Continue to store medications at high risk for diversion in an unsecured location
        C. Monitor the inventory of medications at high risk for diversion at least weekly

        *

        10. Faith is the pharmacy technician who has been designated the “controlled substances custodian.” She inventories all controlled substances weekly and prepares the orders to replenish stock. On September 1, she returns from a week off. She determines that the wholesaler delivered three bottles of oxycodone on August 25 but they are not in the safe. She realizes this meets the definition of a significant loss. She notifies her supervisor, who says they must file DEA Form 106. On which of the following days would it be TOO LATE file a DEA Form 106?
        A. It’s already too late! The form must be filed by September 1.
        B. They can file Form 106 on December 31; it is due by year’s end.
        C. They need to file the form before October 15.

        References

        Full List of References

        1. National Healthcare Anti-Fraud Association. The Challenge of Health Care Fraud. Accessed January 21, 2026. https://www.nhcaa.org/tools-insights/about-health-care-fraud/the-challenge-of-health-care-fraud/
        2. Centers for Medicare and Medicaid Services. National Health and Expenditure Data. Accessed January 21, 2026. https://www.cms.gov/data-research/statistics-trends-and-reports/national-health-expenditure-data/nhe-fact-sheet
        3. U.S. Department of Justice, Office of Public Affairs. False Claims Act Settlements and Judgments Exceed $2 Billion in Fiscal Year 2022. Published February 7, 2023. Accessed January 19, 2026. https://www.justice.gov/archives/opa/pr/false-claims-act-settlements-and-judgments-exceed-2-billion-fiscal-year-2022
        4. U.S. Department of Justice, United States Attorney’s Office, Eastern District of Wisconsin. Milwaukee Pharmacy Chain to Pay Over $2 Million to Resolve Allegations It Violated the False Claims Act. January 28, 2022. Accessed March 6, 2026. https://www.justice.gov/usao-edwi/pr/milwaukee-pharmacy-chain-pay-over-2-million-resolve-allegations-it-violated-false
        5. Centers for Medicare and Medicaid Services. Common types of healthcare fraud. Accessed January 20, 2026. https://www.cms.gov/files/document/overviewfwacommonfraudtypesfactsheet072616pdf
        6. Office of Inspector General. What is considered fraud, waste, or abuse? Accessed January 21, 2026. https://oig.usaid.gov/node/221
        7. Centers for Medicare and Medicaid Services. Medicare Fraud and Abuse: Prevent, Detect, Report. Accessed January 19, 2026. https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/Downloads/Fraud-Abuse-MLN4649244.pdf
        8. News from New Hampshire and NPR. Ask Civics 101: What Are The Differences Between Laws, Regulations, Ordinances, And Statutes. Published August 6, 2021. Accessed February 10, 2026. https://www.nhpr.org/nh-news/2021-08-06/ask-civics-101-what-are-the-differences-between-laws-regulations-ordinances-and-statutes
        9. Abogados Gold. Difference Between Statute and Act: Key Distinctions Explained. Accessed March 16, 2026. https://abogadosgold.com/statute/statute-vs-act/#google_vignette
        10. United States Courts. Glossary of Legal Terms. Accessed February 12, 2026. https://www.uscourts.gov/glossary
        11. American Bar Association. Glossary. Accessed February 12, 2026. https://www.americanbar.org/groups/legal_services/flh-home/flh-glossary/
        12. Grand Canyon University. Understanding the Differences Between Civil and Criminal Law. Published on Jan 5, 2026. Accessed February 12, 2026. https://www.gcu.edu/blog/criminal-justice-government-and-public-administration/civil-criminal-law
        13. U.S. Department of Justice, Civil Division. The False Claims Act. Updated January 15, 2025. Accessed January 19, 2026. https://www.justice.gov/civil/false-claims-act
        14. U.S. Department of Health and Human Services, Office of Inspector General. Federal Anti-kickback Statute. Published December 12, 2011. Accessed January 22, 2026. https://oig.hhs.gov/newsroom/oig-podcasts/federal-anti-kickback-statute/
        15. U.S. Department of Health and Human Services, Office of Inspector General. False Claims Act. Published December 19, 2011. Accessed January 20, 2026. https://oig.hhs.gov/newsroom/oig-podcasts/false-claims-act/
        16. U.S. Department of Health and Human Services, Office of Inspector General. Fraud & Abuse Laws. Accessed January 20, 2026. https://oig.hhs.gov/compliance/physician-education/fraud-abuse-laws/#:~:text=As%20you%20begin%20your%20career,fines%20can%20add%20up%20quickly.
        17. Centers for Medicare and Medicaid Services. Physician Self-Referral. Accessed January 25, 2026. https://www.cms.gov/medicare/regulations-guidance/physician-self-referral?redirect=/physicianselfreferral/
        18. Cornell Law School Legal Information Institute. 42 CFR § 411.357 - Exceptions to the referral prohibition related to compensation arrangements. Accessed March 14, 2026. https://www.law.cornell.edu/cfr/text/42/411.357#:~:text=There%20are%20several%20exceptions%20to%20the%20referral,in%20writing%20and%20signed%20by%20both%20parties
        19. Cornell Law School Legal Information Institute. 42 CFR § 411.355 - General exceptions to the referral prohibition related to both ownership/investment and compensation. Accessed March 14, 2026. https://www.law.cornell.edu/cfr/text/42/411.355
        20. Cornell Law School Legal Information Institute. 42 U.S. Code § 1320d-6 - Wrongful disclosure of individually identifiable health information. Accessed January 26, 2026. https://www.law.cornell.edu/uscode/text/42/1320d-6
        21. U.S. Department of Justice. Scope of Criminal Enforcement Under 42 U.S.C. § 1320d-6. Published June 1, 2005. Accessed March 7, 2026. https://www.justice.gov/sites/default/files/olc/opinions/attachments/2014/11/17/hipaa_final.htm#:~:text=(3)%20discloses%20individually%20identifiable%20health,6(b)(3).
        22. Federal Bureau of Investigation. Health Care Fraud. Accessed January 20, 2026. https://www.fbi.gov/investigate/white-collar-crime/health-care-fraud
        23. U.S. Department of Health and Human Services, Office of Inspector General. About OIG. Accessed February 2, 2026. https://oig.hhs.gov/about-oig/
        24. United States Drug Enforcement Administration. What we do. Accessed February 2, 2026. https://www.dea.gov/what-we-do
        25. U.S. Department of Justice. Organization, Mission and Functions Manual. Accessed March 3, 2026. https://www.justice.gov/doj/organization-mission-and-functions-manual#:~:text=The%20Department%20of%20Justice%20(DOJ)%20has%20a,Treating%20everyone%20with%20fairness%2C%20dignity%2C%20and%20compassion
        26. FBI. Federal Bureau of Investigation. Mission and Priorities. Accessed March 5, 2026. https://www.fbi.gov/about/mission
        27. Arizona State Board of Pharmacy. About Our Mission. Accessed March 8, 2026. https://pharmacy.az.gov/about
        28. Office of the Inspector General. Texas Health and Human Services. OIG identifies common pharmacy violations. March 7, 2023. Accessed February 4, 2026. https://oig.hhs.texas.gov/about-us/news/oig-identifies-common-pharmacy-violations#:~:text=The%20OIG%20often%20sees%20similar%20errors%20repeated,documentation%20of%20an%20invoice%20supporting%20the%20purchase
        29. U. S. Department of Justice. Pharmacy Owner Sentenced for $1M Health Care Fraud Scheme. Published June 12, 2024. Accessed March 10, 2026. https://www.justice.gov/archives/opa/pr/pharmacy-owner-sentenced-1m-health-care-fraud-scheme
        30. U. S. Department of Justice. Pharmacist Pleads Guilty to Medicare Fraud Scheme.
        Published April 5,2023. Accessed March 10, 2026. https://www.justice.gov/archives/opa/pr/pharmacy-owner-sentenced-1m-health-care-fraud-scheme
        31. California State Board of Pharmacy. Before the Board of Pharmacy. Accessed March 10, 2026. https://www.pharmacy.ca.gov/enforcement/fy2223/ac227573#:~:text=same%20as%20revocation.-,2.,of%20the%20Decision%20and%20Order.
        32. My News LA. Former LA Pharmacist Sentenced to Prison for Medicare Fraud. Published June 12, 2024. Accessed March 11, 2026. https://mynewsla.com/crime/2024/06/12/former-la-county-pharmacist-sentenced-to-prison-for-medicare-fraud-2/
        33. U.S. Department of Justice. Former Eastern Kentucky Pharmacist Sentenced for Healthcare Fraud. Published Wednesday, October 23, 2024. Accessed March 10, 2026. https://www.justice.gov/usao-edky/pr/former-eastern-kentucky-pharamacist-sentenced-healthcare-fraud
        34. AOL. Former Kentucky pharmacist gets prison time in Medicare fraud, must repay $730,055. Published October 23, 2024. Accessed March 10, 2026. https://www.aol.com/news/former-kentucky-pharmacist-gets-prison-155735871.html
        35. U.S. Department of Justice. Montclair Pharmacist Charged with Submitting Over $300 Million in Fraudulent Claims to Medi-Cal in Medication Reimbursement Scam. Published June 27, 2024. Accessed March 10, 2026. https://www.justice.gov/usao-cdca/pr/montclair-pharmacist-charged-submitting-over-300-million-fraudulent-claims-medi-cal
        36. U.S. Department of Justice. Orange County Man Charged in Federal Complaint Alleging He Helped $270 Million Medi-Cal Scam Involving Medication Reimbursement. Published June 30, 2025. Accessed March 11, 2026. https://www.justice.gov/usao-cdca/pr/orange-county-man-charged-federal-complaint-alleging-he-helped-270-million-medi-cal
        37. U.S. Department of Justice. Case Summaries. 2025 National Health Care Fraud Takedown. Patricia Anderson. Accessed March 11, 2026. https://www.justice.gov/criminal/criminal-fraud/health-care-fraud-unit/2025-national-hcf-case-summaries
        38. Colorado Department of Public Health and Environment. Drug diversion in health care settings. Accessed February 26, 2026. https://cdphe.colorado.gov/healthcare-associated-infections-hais/drug-diversion-in-health-care-settings
        39. Institute for Safe Medication Practices. Drug diversion prevention beyond controlled substance medications. ISMP Medication Safety Alert. 2024;29(5):1-4. Published March 7, 2024. Accessed February 17, 2026. https://www.ismp.org/sites/default/files/newsletter-issues/20240307.pdf
        40. Centers for Medicare and Medicaid Services. Prescription Drug Diversion Resource Guide. Published June 2014. Accessed February 27, 2026. https://www.cms.gov/files/document/wprescripdrugdiversionresguide062614fpdf
        41. American Society of Health-System Pharmacists. Diversion Prevention. Accessed February 26, 2026. https://www.ashp.org/pharmacy-practice/resource-centers/pain-management-and-moud-resource-center/diversion-prevention
        42. Berge KH, Dillon KR, Sikkink KM, Taylor TK, Lanier WL. Diversion of drugs within health care facilities, a multiple-victim crime: patterns of diversion, scope, consequences, detection, and prevention. Mayo Clin Proc. 2012;87(7):674-682. doi:10.1016/j.mayocp.2012.03.013
        43. Centers for Disease Control and Prevention. Clinician Brief: Drug Diversion. Published March 18, 2024. Accessed February 28, 2026. https://www.cdc.gov/injection-safety/hcp/clinical-overview/
        44. Institute for Safe Medication Practices. Drug diversion—A direct and indirect threat to patient safety. ISMP Medication Safety Alert! Community/Ambulatory Care Edition. 2022;21(10). Accessed March 7, 2026. https://www.ismp.org/sites/default/files/newsletter-issues/community202210.pdf
        45. Vanderbilt University Medical Center. Why do antipsychotic medications have street value? Published Feb 17, 2016. Accessed March 2, 2026. https://www.vumc.org/poison-control/toxicology-question-week/feb-17-2016-why-do-antipsychotic-medications-have-street-value
        46. National Association of Boards of Pharmacy. Drug distributor accreditation criteria. Accessed March 7, 2026. https://nabp.pharmacy/programs/accreditations/drug-distributor/criteria/#policies-and-procedures
        47. U.S. Department of Justice Drug Enforcement Administration. Theft/Loss Reporting. Accessed February 27, 2026. https://www.deadiversion.usdoj.gov/21cfr_reports/theft/theft-loss.html

        Pet Allergies

        Learning Objectives

         

        After completing this application-based continuing education activity, pharmacists will be able to

        ·       Outline the causes of pet allergies in dogs, cats, and other less common species
        ·       Differentiate between allergic sensitization, allergy, and cross sensitivity
        ·       Paraphrase facts that prove that currently, hypoallergenic dogs and cats are a myth
        ·       Compare nonpharmacologic, over the counter, and prescription treatments in terms of dosing, effectiveness, and cost

        After completing this application-based continuing education activity, pharmacy technicians will be able to

        ·       Outline the causes of pet allergies in dogs, cats, and other less common species
        ·       Differentiate between allergic sensitization, allergy, and cross sensitivity
        ·       Paraphrase facts that prove that currently, hypoallergenic dogs and cats are a myth
        ·       Identify patients whose complaints indicate they may need referral to a pharmacist

        watercolor of a boy holding a tissue up to his nose mid-sneeze while an orange cat looks on nearby

         

        Release Date: March 25, 2026

        Expiration Date: March 25, 2029

        Course Fee

        FREE

        There is no grant funding for this CE activity

        ACPE UANs

        Pharmacist: 0009-0000-26-020-H01-P

        Pharmacy Technician: 0009-0000-26-020-H01-T

        Session Codes

        Pharmacist:   23YC08-JKT44

        Pharmacist Technician:  23YC08-TKX48

        Accreditation Hours

        2.0 hours of CE

        Accreditation Statements

        The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-26-020-H01-P/T  will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

         

        Disclosure of Discussions of Off-label and Investigational Drug Use

        The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

        Faculty

        Yangzhou (Marina) Li, MS, PharmD
        Medical Writing Scientist
        Janssen of Pharmaceutical Companies of Johnson and Johnson,
        Boston, MA

        Dylan DeCandia, PharmD
        Freelance Medical Writer
        Franklyn's Pharmacy
        Ho-Ho-Kus, NJ

         

        Faculty Disclosure

        In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

        Dr. Li is a full time employee of Janssen Pharmaceutical of Johnson and Johnson and previously worked for Nest Bio and LegendBiotech. Dylan DeCandia does not have any relationships with ineligible companies and therefore has nothing to disclose.

         

        ABSTRACT

        Many American households have pets, and many others would like to have pets but family members have pet allergies. Allergies to cats and dogs are common (an estimated 15% to 30% of people are allergic to companion pets), and allergies to unusual or exotic pets have increased over the last decade. Pet allergy is an allergic reaction to proteins (allergens) found in animals’ skin cells (dander), saliva, urine, or sweat on their fur. Most animal allergens belong to one of three primary protein families. Pet allergies are currently incurable. The treatment goal is to control symptoms and improve patients’ functional status and well-being. Options include nonpharmacologic interventions like cleaning and bathing the pet and pharmacologic management with antihistamines, corticosteroids, anticholinergic nasal sprays, mast cell stabilizers, or leukotriene modifiers. Allergists will consider allergy-specific immunotherapy when medications and/or avoidance measures fail.

        CONTENT

        Content

         

        INTRODUCTION AND EPIDEMIOLOGY

        The American Pet Products Association (APPA) estimates that approximately 70% of Americans keep pets in their household, equating to 90.5 million homes. Dogs and cats are the most popular and live in around 69.0 and 45.3 million United States (U.S.) households, respectively, followed by 11.8 million households for freshwater fish, 9.9 million households for birds, and 3.5 million households for horses.1 Public, residential, leisure, and specific occupational environments (e.g., farms, laboratories, pet shops) have high concentrations of pet allergens because of the high prevalence of community pet-keeping and Americans’ tendency to live indoors. Allergic reactions to pets have been recognized for at least 100 years.2 Risk factors for developing asthma and rhinitis include allergies to furry animals, especially cats and dogs.3 Direct or second-hand pet exposure increases the likelihood of exacerbating disease in pet-sensitive people. However, evidence also shows that early childhood exposure to dogs or cats before one year of age may have protective effects in preventing allergic sensitization.4

         

        Notably, allergies to unusual or exotic pets have increased over the last decade.5 In many urban areas, apartment complexes prevent owning large pets or charge a fee for owning cats and dogs, leading to the choice of smaller, more unusual animals. Some examples of uncommon pets are rodents (mice, rats [which allegedly make very good pets], guinea pigs, and other mammals like ferrets, pigs), amphibians (axolotl [a Mexican salamander], dart frogs, and fire belly newts), and reptiles (snakes).6 The allergic signs and symptoms or diseases associated with uncommon pets are like those manifested in cat and dog allergies. In addition, patients may present with respiratory symptoms induced by bird allergens and gastrointestinal symptoms after consuming bird eggs; this is called a bird-egg syndrome.7

         

        Overall, the incidence of specific allergy to exotic or uncommon pets is unknown because literature only includes isolated cases or small series. In the U.S., an estimated 15% to 30% of people are allergic to their pets.8 Among people with pet allergies, a fraction is sensitized to more than one animal. Moreover, according to the Asthma and Allergy Foundation of America, cat allergies are reported twice as often as dog allergies. Animals are also recognized as the third leading cause of allergic asthma, after mites and pollens.8 Many people adopt ferrets or rabbits, believing they are hypoallergenic. They are not, and pharmacy staff should be aware of that fact.9,10 The most frequent allergic reactions result from inhalation, contact, or bites.

         

        This continuing education activity summarizes knowledge of pet allergens, including those from uncommon pets; the allergy reaction mechanism and its signs and symptoms; current advances in diagnosis and treatment methods such as immunotherapy; and recommendations for patient education and counseling.

         

        PAUSE AND PONDER: When patients ask about medication for pet allergies, what kinds of questions should you ask?

         

        PET ALLERGENS

        Allergy Mechanisms

        Compared with other conditions’ mechanisms, allergy mechanisms are simple and encompass three specific paths: allergic sensitization, allergy, and cross-reactivity.11

        • Allergic sensitization is the presence of immunoglobulin E (IgE) antibodies to an allergen.
        • Allergy is the occurrence of reproducible symptoms or signs initiated by exposure to a defined stimulus at a dose tolerated by nonallergic persons and mediated by specific immunologic mechanisms. If no symptoms develop, a person could be sensitizing to a particular allergen but not be allergic.
        • Cross-reactivity is the process of IgE antibodies (originally developed against a given allergen) binding to homologous molecules originating from a different allergen source.

         

        Characterizing Pet Allergens

        Allergies to pets are common. Pet allergy is an allergic reaction to proteins (allergens) found in animals’ skin cells (dander), saliva, urine, or sweat on their fur.5 Allergens within the same protein family can cause cross-reactivity. Most allergens are spread via airborne particles. Dander contains allergens formed in sebaceous gland secretions and saliva. Secretions containing allergens adhere to the hair and stratum corneum of the skin. When an animal sheds, tiny particles disperse into the air and remain buoyant for an extended period of time. After the particles slowly settle onto the floor, furniture, or other items, they can be easily re-dispersed into the air. As a result, pet-sensitive people could experience allergy symptoms in the nose, eyes, and respiratory tract even if the pet is not present.5 Additionally, people can carry pet allergens that settled onto their clothing or hair.

         

        For cats and dogs, the primary allergen sources are dander and saliva. Similarly, the primary allergen source in rabbits is saliva. In contrast, the primary allergen source is urine in rodents (mice and rats) and Mustelidae (ferrets and minks).

         

        Rodents are an interesting case study. Most research laboratories experience a very high rate of staff turnover because lab workers develop allergies to rodents. Children who are exposed to rodent urine can develop this allergy, too. Male rodents produce a larger quantity of and more condensed urine than female rodents. This explains why people who commonly come in contact with male rodents are more likely to develop allergic symptoms. Allergy to rodents acts as an occupational hazard for researchers. Mouse urine is the most concentrated of all urines—far more concentrated than any other species.12 One study showed that 30% of people exposed to mice and 13.7% of people exposed to rats suffered from allergy symptoms.12 Symptoms range from conjunctivitis to asthma to skin reactions, which makes working with these animals difficult.

         

        Most animal allergens belong to one of three primary protein families. Within the three families, lipocalin-like proteins and the serum albumin family are the two most widely studied. Other identified allergens are considered minor, including gelatins, immunoglobulins, and transferrins presented in secretions and dandruff. Knowledge of these allergens’ allergenicity and cross-activity is essential to improve treatment and prevent allergic reactions. Table 1 summarizes partially characterized pet allergens, including those generated by exotic pets, because not all allergens are fully characterized.5

         

        Table 1. Summary of Characterized Pet Allergens13-22

        Common Name of Animal Source Allergen Family
        Dog Dander, saliva, hair Can f 1 (major allergen)

        Can f 2

        Can f 4

        Can f 6

        Can f 3

        Can f 5

        Can f 7

        Can f 8

        Lipocalin

        Lipocalin

        Lipocalin

        Lipocalin

        Albumin

        Arginine esterase (kallikrein)

        Epididymal secretory protein E1 or Niemann Pick type C2 protein

        Cystatin

        Cat Sebaceous, anal, and salivary gland Fel d 1 (major allergen)

        Fel d 2

        Fel d 4

        Fel d 7

        Fel d 3

        Fel d 5w

        Fel d 8

        Fed d 6w

        Uteroglobin

        Albumin

        Lipocalin

        Von Ebner gland protein

        Cystatin

        Cat IgA

        Latherin-like

        IgM

        Horse Dander, sublingual, submaxillary salivary glands, and urine Equ c 1 (major allergen)

        Equ c 2

        Equ c 4

        Equ c 3

        Equ c 6

        Lipocalin

        Lipocalin

        Latherin

        Albumin

        Lysozyme

        Chinchilla Epithelia, saliva, urine Chi La

        Chi Lb

        Protein kinase inhibitor

        Lipocalin

        Guinea pig 

         

        Cav p 1 (major allergen)

        Cap p 2 (major allergen)

        Cap p 3

        Cap p 4

        Cap p 6

        Lipocalin

        Lipocalin

        Lipocalin

        Serum albumin

        Lipocalin

        Gerbil Epithelial, salvia, urine, sleep bed Mer un 23kDa

        Mer un 4

        Lipocalin

        Serum albumin

        Siberian hamster Epithelial, saliva, urine Phod s 1 Lipocalin
        Rat Rat n 1 (major allergen)

        Rat n 4

        Rat n 7

        Lipocalin; alpha-2u-glubulin

        Serum albumin

        Immunoglobulin

        Mouse Mus m 1 (major allergen)

        Mus m 2

        Mus m 4

        Mus m 7

        Lipocalin; urinary prealbumin

        Unknown

        Serum albumin

        Immunoglobulin

        Rabbit Ory c 1

        Ory c 2

        Ory c 3

        Ory c 4

        Lipocalin

        Lipocalin

        Secretoglobin

        Lipocalin

        Ferret Mus p 17

        Mus p 66

        Unknown

        Serum albumin

        Pig Meat Sus s 1

        Sus s 5

        Sus s 6

        Serum albumin

        Lipocalin

        Serum albumin

         

        Lipocalin Superfamily

        More than 50% of allergens identified from furry animals belong to the lipocalin superfamily and are found in animal dander, saliva, and urine.23 Lipocalins are large proteins and can induce IgE production in a large proportion of atopic individuals (people who have enhanced immune response to common allergens) who are exposed to the allergen source.24

         

        Serum Albumin Family

        Serum albumin is a globular protein prone to participation in IgE-mediated cross-reactions.24 Serum albumin is commonly found in pet dander and saliva and causes an allergic reaction by inhalation and ingestion.

         

        Secretoglobin Superfamily

        Secretoglobins are the most potent allergens in cats (e.g., Fel d 1) and other pets (e.g., rabbit; Ory c 3). Produced by the skin, salivary and lacrimal glands, these proteins have an unknown function. Dried saliva and dandruff are spread as airborne particles and cause sensitization in susceptible people.25

         

        SIGNS AND SYMPTOMS OF PET ALLERGIES

        The most frequently observed pet allergies result from inhalation, contact, and bites. The main allergic symptoms are similar across both common and uncommon pet types. They present as rhinitis, conjunctivitis, urticaria (red, itchy welts that result from a skin reaction), and lower and upper respiratory symptoms, which can be mild to severe and rarely cause anaphylactic shock.5

         

        Hypoallergenic Pets

        “Hypoallergenic” is defined as possessing decreased risk of causing an allergy in people, which means that hypoallergenic animals could still elicit allergies in humans.9 To make hypoallergenic animals, breeders or researchers combine breeds that produce less allergen (in dogs, breeders use breeds that shed less than other breeds, or have hair rather than fur). However, animals often have different mechanisms of allergenicity, so infrequent shedding does not solve all allergy problems.

         

        In a dog allergen study, homes that included hypoallergenic dogs had no statistically significant difference in dog allergen levels compared to homes that included non-hypoallergenic dogs. The common allergen in dogs, Can f 1, was reported at similar levels in all groups.25 The frequency of shedding varies in different dog breeds, but all dogs can elicit allergies in humans.

         

        The main allergen in cats, Fel d 1 protein, comes from their saliva and sweat glands. Because of its small size and adhesiveness, Fel d 1 floats around and sticks to everything, making it almost impossible to remove physically. In fact, Fel d 1 measures in at less than one-tenth the size of ribosome; it’s so small, it easily navigates its way deep into the lungs and can precipitate asthma.26 For this reason, making a completely hypoallergenic cat has proven impossible, however vaccines to decrease the production of Fel d 1 protein have been studied; one vaccine is a combination of recombinant Fel d 1, tetanus toxoid protein, and a snippet of the coat of a plant virus.27 Researchers are unsure as to the purpose of Fel d 1 in cats or why levels of Fel d 1 vary.

         

        Ferrets—which are related to otters, minks, and weasels—are considered hypoallergenic because they are less likely to cause an allergic reaction compared to other animals. However, they can still provoke allergies in people. Allergies to ferrets come from their hair, saliva, and urine. Ferret hair and saliva is usually easy to control because they shed infrequently and do not lick people like dogs and cats often do. However, urine is harder to control and can cause allergies when owners clean crates.9

         

        Rabbits produce allergens through dander, hair from shedding, and saliva. They tend to shed more often than ferrets, around every three months, so keeping up with cleaning may be difficult. Rabbit hair isn’t naturally allergenic, but when rabbits lick their fur, they transfer a saliva protein that is contaminated with the protein allergen.10

         

        DIAGNOSIS

        Skin Prick Test

        Allergists (allergy specialists) use skin prick tests together with medical history and physical examinations to rule out or confirm a suspected IgE-mediated animal allergy.28 Manufacturers prepare skin prick tests by extracting natural allergens from animal hair, dander, and urine. The doctor or nurse will prick the patient’s skin on the forearm or upper back and determine if an allergic reaction occurs within 15 minutes. If a patient develops a red, itchy bump where the pet allergen extract is pricked into the skin, the patient is allergic to that pet allergen. Diagnosticians should first use a skin prick test as it is inexpensive, easy to use, and quick to perform. However, allergen concentrations and components are inconsistent, varying among similar commercial tests from different manufacturers. Healthcare providers should be aware that patients’ test results may be inconsistent if they use different skin prick tests at different times.28

         

        Serum-specific IgE Test

        Allergists can use a serum-specific IgE (blood) test when patients’ symptoms and skin test results are contradictory or when patients’ skin conditions prevent a skin test. Serum-specific IgE tests can only determine if a patient is sensitized to a specific pet allergen, but it cannot determine if a patient is allergic to that allergen. Serum-specific IgE tests are highly sensitive, but prone to false-positive results. From this perspective, serum-specific IgE tests may be less accurate than skin prick tests.29

         

        Molecular Diagnosis

        Recent scientific advances have allowed molecular diagnosis to differentiate patients who are allergic to a single species or sensitized due to cross-reactivity. This method can aid targeted recommendations for avoidance and assess the choice and composition of immunotherapy.28

         

        PET ALLERGY MANAGEMENT

        Pet allergies cannot currently be cured. The treatment goal is to control symptoms and improve patients’ functional status and well-being.

         

        Nonpharmacologic Treatment – Avoid & Minimize Allergen Exposure

        Current recommendations for managing pet allergy symptoms start with exposure avoidance. Starting when animals are young, bathing them at least once weekly can reduce allergens and eliminate reactions in humans who are exposed to them (see SIDEBAR).30 Immediate removal of animals from the household will not alleviate symptoms if the owner has carpeting and other pieces of furniture/items that the pet slept or sat on. Mammalian allergens are stable and can persist in house dust for up to six months.32 Additionally, using high-efficiency particulate air (HEPA) filters and mattress encasement, vacuuming, and chemically treating carpet are alternative methods for reducing exposure to contaminated materials, but may not reduce disease severity.33

         

        PAUSE AND PONDER: When patients have pet allergies, which symptoms are best treated with antihistamines?

         

        SIDEBAR: To Bathe or Not to Bathe…26,31

        Bathing a cat or dog regularly appears to reduce the quantity of allergen harbored by the pet. To effectively lower Can f 1 concentrations, owners need to bathe the animal at least twice every week because Can f 1 concentrations rise rapidly, approaching baseline concentrations within three days after washing. Twice-weekly bathing can reduce the amount of recoverable Can f 1 on dogs by more than 80%, but researchers note that ideally, one would bathe the dog two to three times every week. Airborne Can f levels can fall by ruff-ly 40% but will quickly escalate.

        However, the beneficial effects of reducing allergen levels by regular bathing are more likely associated with dogs, because their allergen burden returns faster than that of cats. So, bathing animals reduces the amount of allergen far better than vacuuming.

        But should companion animals be bathed so often?

        Most cats are notoriously averse to bathing, although some breeds like water (i.e., the Bengal). Dogs vary in the response to bathing—some like it, others do not. People who plan to bathe their cats or dogs regularly should do three things:

        1. Check with a veterinarian or a breed advocacy group. The American Kennel Club indicates that how often an owner should bathe a dog depends on the dog’s coat type and presence or absence of an undercoat (in the latter case, frequent bathing can affect a dog’s temperature regulation). Bathing an animal is not just about a human’s allergies, the animal’s health and welfare should be a primary concern.
        2. Consider the labor and time involved in bathing a pet often, safely, and well.
        3. Start when the animal is young.

         

        An allergen reducing cat food (Pro Plan LiveClear) is now available, and its manufacturer indicates it reduces the number of allergens in cat hair and dander by 47% after three weeks of feeding.34 It is produced using eggs that contain an anti-Fel d1 antibody. When cats consume the food, the egg powder binds to and neutralizes Fel d1 in the cat’s saliva.34

         

        Pharmacologic Treatment

        When avoidance and reducing allergens are not enough, depending on the severity of signs, over the counter (OTC) medications like antihistamines or local/topical steroids may provide temporary relief of allergy symptoms.35 Those symptoms include runny/itchy nose or throat, sneezing, and itchy, red or watery eyes. Combination products that contain both an antihistamine and a decongestant or an analgesic are available but should be used with caution due to the increased risk of adverse effects. Other allergy medications, besides the ones mentioned, are used less often, including mast cell stabilizers and leukotriene antagonists. Table 2 summarizes common medications (both OTC and prescription) for treating mild to moderate allergy symptoms.35

         

        Table 2. Medications to Treat Allergy Symptoms36

        Medication Mechanism of Action Adverse Effects Notes
        Antihistamines
        1st generation (nonselective, more sedating):*

        diphenhydramine, chlorpheniramine, clemastine

        2nd generation (less sedating, less drowsiness):

        cetirizine,* desloratadine,* fexofenadine,* levocetirizine,* and loratadine*

        Azelastine has nasal spray* and eye drop formulations. Epinastine and olopatadine* are formulated as eye drops.

        Blocks histamine and its binding to receptors, prevents histamine-caused redness, swelling, itching, and changes in secretions during an allergic response ·       Drowsiness

        ·       Fatigue

        ·       Headache

        The 2nd generation antihistamines are preferred over 1st generation based on safety and efficacy data.

         

        Corticosteroids
        Available as tablets, liquids, nasal sprays, topical creams for skin allergies, topical eye drops for conjunctivitis.

         

        Some steroids include:

        beclomethasone, ciclesonide, fluticasone furoate,* mometasone, budesonide,* triamcinolone,* dexamethasone ophthalmic, prednisone, etc.

        Anti-inflammatory effect Short-term use:

        Weight gain, fluid retention, high blood pressure

         

        Long-term use:

        Growth suppression, diabetes, cataracts of the eye, osteoporosis, muscle weakness

         

        Side effects of inhaled steroids:

        Cough, hoarseness, fungal infection of the mouth

         

        Highly effective for allergies but must be taken regularly. It may take 1 to 2 weeks before the full effect.
        Decongestants
        Available as nasal sprays, eye drops, liquids, and tablets

         

        Some decongestants include:

        pseudoephedrine,* phenylephrine,* and oxymetazoline* nasal sprays

         

        Shrinks swollen nasal tissues and blood vessels to relieve the symptoms of nasal swelling, congestion, mucus secretion, and redness ·       Increased blood pressure

        ·       Insomnia

        ·       Anxiety, feeling nervous, restlessness

        Relieve congestion and are often prescribed with antihistamines for allergies.

         

        Contraindicated in patients with severe coronary artery disease, severe hypertension, and who concomitantly use monoamine oxidase inhibitors

         

        Short-term use only (~5 days). Long-term use can make symptoms worse.

        Combination Allergy Drugs
        Some combination drugs include:

        cetirizine/pseudoephedrine,* fexofenadine/ pseudoephedrine,* diphenhydramine/ pseudoephedrine,* loratadine/pseudoephedrine,* pseudoephedrine/triprolidine* for nasal allergies, and naphazoline/pheniramine* for allergic conjunctivitis

         

        Effects from each component Side effects from each component Use with caution due to increased risk of adverse effects
        Anticholinergic Nasal Spray
        Ipratropium bromide nasal spray to control nasal discharge Antisecretory properties in the nasal mucosa ·       Bitterness of the mouth

        ·       Dry nose, nosebleeds, or irritation

        ·       Dizziness

        ·       Headache

        ·       Sore throat

        ·       Respiratory tract infection

        Some patients may feel better right away. For others, it may take 1 to 2 weeks before the medicine helps. It is important for patients to continue use of this medication as instructed.
        Mast Cell Stabilizers
        Available as eye drops for allergic conjunctivitis and nasal sprays for nasal allergy symptoms

         

        Some mast cell stabilizers include cromolyn sodium,* iodoxamide-tromethamine, nedocromil, pemirolast, etc.

        Prevents histamine release from mast cells ·       Throat irritation, coughing, skin rashes

        ·       Eye drops may cause blurred vision, stinging, and burning

        For mild to moderate symptoms

        Not as effective as steroids

        Leukotriene Modifiers
        Montelukast:

        Indicated for adults and pediatric patients six months or older with perennial allergic rhinitis.

        May be less effective than loratadine or cetirizine for reducing daytime nasal symptoms

        Montelukast binds to leukotriene receptors in the human airway (smooth muscle cells and macrophages), preventing airway edema, smooth muscle contraction, and other respiratory inflammation ·       Stomach pain or upset

        ·       Headache

        ·       Stuffy nose

        ·       Cough

        ·       Fever

        ·       Rash

        ·       Irritability

        Warn patients to report behavior changes, including suicidal ideation or suicidal behavior

        Avoid concomitant use of aspirin or NSAIDs in aspirin-sensitive patients

        *Indicates over-the-counter (OTC) medication

         

        In general, for conditions eligible for self-care (e.g., allergic rhinitis) patients should start taking OTC allergy medications one week before they expect symptoms from a predictable exposure or as soon as possible before allergen exposure (for episodic exposure).35 Prescribers should tailor the pharmacologic therapy and length of treatment based on symptoms and severity. Usually, complete relief takes two to four weeks. Intranasal steroids control nasal symptoms more effectively than antihistamines, as they inhibit multiple cell types and mediators, and should be recommended for moderate or persistent allergic rhinitis. Decongestants are effective in nasal congestion but have little effect on other symptoms. Intranasal and ocular preparations are available for nasal and eye symptoms. Intranasal cromolyn is the preferred initial choice for pregnant or lactating patients, as the body does not absorb it based on the route of administration. As mentioned in the table, fluticasone and triamcinolone nasal sprays are available OTC.35

         

        If a patient has persistent allergies, allergy medication is more effective when taken regularly.35 For example, if a patient with moderate or severe persistent allergic rhinitis has completed two to four weeks of treatment with intranasal corticosteroids or oral antihistamines and achieved symptomatic control, healthcare providers can optimize the treatment’s effect by reducing the dose and continuing treatment for one additional month. If a patient’s symptoms are uncontrolled after two to four weeks of OTC treatment, pharmacists should assess the patient’s adherence and refer for prescription therapy if necessary.35

         

        PAUSE AND PONDER: Which providers in your area provide allergen-specific immunotherapy? What should patients expect if they take this route?

         

        Allergy Immunotherapy

        Allergen-specific immunotherapy has been used in pet allergies for years and has proven efficacy to help control symptoms and prevent disease progression. Allergists will consider allergy-specific immunotherapy when symptoms are uncontrolled by medications and/or avoidance measures, when adverse drug effects are intolerable, or when patients want to reduce long-term use of allergy medications.37

         

        The basis for allergen-specific immunotherapy is gradual reprogramming of the immune system to build a tolerance to allergens. The U.S. Food and Drug Administration (FDA) characterizes allergen-specific immunotherapies as biologics because they are produced from living cells, not synthesized by chemists, and regulated under the Center for Biologics Evaluation and Research (CBER).38 This class comes in three forms:

        • Sublingual allergy immunotherapy (SLIT) tablets
        • SLIT drops, and
        • subcutaneous allergy immunotherapy (SCIT)

         

        As of 2022, the FDA has approved four SLIT tablets to treat allergic rhinitis with or without allergic conjunctivitis caused by ragweed, northern pasture grasses, and dust mites in susceptible individuals; the FDA has not approved SLIT tablets for pet allergies.22

         

        SLIT drops are made from FDA-approved allergy extracts used to make SCIT shots. However, these extracts are only FDA-approved for injection use under the skin, and they are not approved for use under the tongue. Therefore, SLIT drops are not FDA-approved and are off-label in the U.S., and Medicare or Medicaid does not cover these treatments in most cases. Despite not having FDA approval, patients can still receive SLIT drops from some prescribers who prepare a custom-mixed formulation but must pay out of pocket. Research indicates SLIT is safe and effective.39

         

        The FDA has approved SCIT for cat allergies, but not for other pet allergies. Patients who receive SCIT usually call it “allergy shots.” One systemic review evaluated 88 trials that enrolled 3,459 asthmatic patients and exposed them to SCIT. One case of deterioration in asthma symptoms was avoided for every three patients treated with SCIT (95% CI, 3-5), and one patient would avoid increasing symptomatic medication use for every four patients treated (95% CI, 3-6).40 Another study found that SCIT can reduce the need for systemic steroids in allergic rhinitis patients.41 Usually, the patient receives a solution for injection with 10,000 bioequivalent allergy units (BAUs) per milliliter (standardized extract) of lyophilized cat hair and dander added to glycerol and human serum albumin (0.03%). A clinician administers one to two subcutaneous injections every week starting at low doses (1:10,000 dilution) and titrating up to a seemingly effective maintenance dose. Then, the prescriber extends the injection interval gradually to every 2 weeks to 4 weeks. For cat allergens, the effective maintenance dose usually falls within the 1,000 to 4,000 BAU range.42

         

        S'CIT sometimes can cause treatment-related systemic allergic reactions; however, near-fatal or severe reactions are rare, and most reactions are local and mild (swelling, pruritis, and redness at injection site).43 SCIT should not be recommended to patients who have severe uncontrolled heart problems or asthma if they take beta-blockers, which are associated with more frequent reactions, more severe reactions, and reactions that are refractory to epinephrine. Additionally, allergy shots should not be recommended for pregnant women unless discussed with their obstetricians.43

         

        Both SCIT and SLIT require gradual up-titration of dosages with ongoing and multiple treatments and may take three to five years to reach desensitization. Also, for SCIT, based on its route of administration (subcutaneous injections are invasive), patients will need to visit the doctor's office more frequently and may experience the treatment-associated side effects.

         

        SLIT has been increasingly recommended because of its ability to modify the immune system for the long term while reducing allergy symptoms. SLIT also showed a safer profile, only associated with mild mouth symptoms, and improved adherence compared to SCIT.44 When compared to traditional allergy treatments, SLIT tablets showed similar clinical efficacy to nasal corticosteroids and greater clinical efficacy than second-generation antihistamines and montelukast.45

         

        What About Cost?

        In adherent patients, SCIT and SLIT have proven to be an economically viable option. The annual cost of using SCIT depends on patients’ insurance: Medicare ($1021.70), Medicaid ($758.16), and the commercial average ($1722.24). Yearly treatment costs for SLIT are self-pay because treatment is not FDA approved and costs around $679.25.46 Because SLIT drops are administered at home by patients, they tend to be more affordable than the cost of SCIT. Patient preference might be for a once monthly administration, rather than taking oral antihistamines daily.

         

        OTC medications are less expensive than immunotherapy, but costs vary. In a comparison of second-generation antihistamines versus montelukast, levocetirizine (Xyzal) had the best efficacy per cost value. Generic fexofenadine (Allegra), although similar in efficacy, was more expensive than levocetirizine.44

         

        CONCLUSION

        Healthcare providers should counsel patients about reducing allergen exposure and help patients to choose OTC medications for self-care based on individual patient needs and conditions to optimize treatment effects. Pharmacy staff should refer patients to allergists when necessary to identify the cause of their allergy symptoms. If a patient's allergy does not allow him or her to have pets at home and the patient owns a pet, suggest that the patient ask family members or friends about placement before contacting the local animal shelters.

        Pharmacist Post Test (for viewing only)

        Pet Allergies
        Pharmacist Post-test
        After completing this continuing education activity, pharmacists will be able to
        1. Outline the causes of pet allergies in dogs, cats, and other less common species
        2. Differentiate between allergic sensitization, allergy, and cross sensitivity
        3. Paraphrase facts that prove that currently, hypoallergenic dogs and cats are a myth
        4. Compare nonpharmacologic, over the counter, and prescription treatments in terms of dosing, effectiveness, and cost

        1. What is the major allergen in dogs?
        A. Can f 3
        B. Can f 1
        C. Fel d 1

        2. When comparing allergy immunotherapies (SCIT, SLIT) and traditional allergy treatments, how do they differ?
        A. Traditional allergy treatments are more clinically efficacious, SCIT and SLIT therapies should not be considered in treatment
        B. Traditional allergy treatments are more effective, but with the recent FDA approval of SLIT, it should be considered more often
        C. Although not FDA approved, SLIT showed similar clinical efficacy to nasal corticosteroids and more clinical efficacy to second-generation antihistamines in trials

        3. What is the best way to define hypoallergenic animals?
        A. Animals that are less likely to cause allergies in humans.
        B. Animals that cannot cause allergies in humans
        C. Animals that do not cause conjunctivitis, but other common symptoms may still occur

        4. A mother brings her young son to the pharmacy and says that the allergist indicates he has an allergy to their cat. She asks what this means. What is the BEST answer?
        A. Her son has immunoglobulin G (IgG) antibodies to an allergen.
        B. Her son will experience reproducible symptoms when exposed to the cat.
        C. Her son will have symptoms when exposed to any furry animal.

        5. Lance, a college student who lives in a group house, comes in and says that he has tried several medications for allergic symptoms linked to his roommate’s three cats. The medications relieved the symptoms but caused so much drowsiness, he couldn’t study. His allergist is now recommending he start immunotherapy. What is the MOST LIKELY reason the allergist is making this recommendation?
        A. Lances’ symptoms are uncontrolled by medications
        B. Lance is experiencing intolerable adverse effects
        C. Lance want to reduce his use of allergy medications.

        6. Lance returns to the pharmacy to pick up his atenolol for hypertension and he said the allergist has asked him to decide if he wants to take SCIT or SLIT. He asks you which factors he should consider. What is the BEST answer?
        A. Advise him to consider cost, dosing frequency, and route of administration
        B. Advise him to consider cost and convenience alone as they are both effective
        C. Advise him to tell his allergist he is taking a beta blocker, so SLIT is preferred

        7. Emily and her mom come to the pharmacy and they are very excited. They are considering adopting a dog! Emily has asthma and multiple allergies, and the pediatrician has told them she is probably allergic to or will become allergic to dogs. As Mom chatters, she tells you that the 9-year-old dog, Raven, is an Alaskan Malamute (a breed that has a heavy undercoat) that weighs 95 pounds. She said that a friend told her that if she washes the dog two or three times a month, allergies will not be a problem. She says, “I think I can find time to wash a dog twice a month.” What is the MOST IMPORTANT FACT you should bring to her attention?
        A. Before adopting Raven, check with a veterinarian or a breed advocacy group to determine if bathing is a good idea.
        B. Bathing a pet two to three times a month is not frequent enough to reduce the allergen load—you have to bathe them two to three times a week.
        C. Look for a younger Alaskan Malamute—maybe a puppy—so the dog will get used to being bathed so often.

        8. Adele, who is 7 months pregnant, is experiencing an allergic reaction to a visiting ferret. She asks you to recommend an OTC product to reduce her nasal stuffiness and itchy eyes. Which is the BEST product to recommend?
        A. Intranasal cromolyn
        B. Oral levocetirizine
        C. Oral diphenhydramine

        9. Which of the following have similar effectiveness for pet allergies, but different cost effectiveness?
        A. Fluticasone and fexofenadine
        B. Montelukast and loratadine
        C. Levocetirizine and fexofenadine

        10. Which medication class should be used for no longer than five days at a time?
        A. Decongestants
        B. First generation antihistamines
        C. Nasal corticosteroids

        Pharmacy Technician Post Test (for viewing only)

        Pet Allergies

        Pharmacy Technician Post-test

        After completing this continuing education activity, pharmacy technicians will be able to
        • Outline the causes of pet allergies in dogs, cats, and other less common species
        • Differentiate between allergic sensitization, allergy, and cross sensitivity
        • Paraphrase facts that prove that currently, hypoallergenic dogs and cats are a myth
        • Identify patients whose complaints indicate they may need referral to a pharmacist

        1. What is the major allergen in dogs?
        A. Can f 3
        B. Can f 1
        C. Fel d 1

        2. When comparing allergy immunotherapies (SCIT, SLIT) and traditional allergy treatments, how do they differ?
        A. Traditional allergy treatments are more clinically efficacious, SCIT and SLIT therapies should not be considered in treatment
        B. Traditional allergy treatments are more effective, but with the recent FDA approval of SLIT, it should be considered more OFTEN?
        C. Although not FDA approved for pet allergies, SLIT showed similar efficacy to nasal corticosteroids and more clinical efficacy to second-generation antihistamines in trials

        3. What is the best way to define hypoallergenic animals?
        A. Animals that are less likely to cause allergies in humans.
        B. Animals that cannot cause allergies in humans
        C. Animals that do not cause conjunctivitis, but other common symptoms may still occur

        4. A mother brings her young son to the pharmacy and says that the allergist indicates he has an allergy to their cat. She asks what this means. What is the BEST answer?
        A. Her son has immunoglobulin G (IgG) antibodies to an allergen.
        B. Her son will experience reproducible symptoms when exposed to the cat.
        C. Her son will have symptoms when exposed to any furry animal.

        5. Lance, a college student who lives in a group house, comes in and says that he has tried several medications for allergic symptoms linked to his roommate’s three cats. The medications relieved the symptoms but caused so much drowsiness, he couldn’t study. His allergist is now recommending he start immunotherapy. What is the MOST LIKELY reason the allergist is making this recommendation?
        A. Lances’ symptoms are uncontrolled by medications
        B. Lance is experiencing intolerable adverse effects
        C. Lance want to reduce his use of allergy medications.
        Links to LO #4 Answer found on page 10

        6. Lance returns to the pharmacy to pick up his atenolol for hypertension and he said the allergist has asked him to decide if he wants to take SCIT or SLIT. He asks you which factors he should consider. What is the BEST answer?
        A. Advise him to consider cost, dosing frequency, and route of administration
        B. Advise him to consider cost and convenience alone as they are both effective
        C. Advise him to tell his allergist he is taking a beta blocker, so SLIT is preferred

        7. Emily and her mom come to the pharmacy, and they are very excited. They are considering adopting a dog! Emily has asthma and multiple allergies, and the pediatrician has told them she is probably allergic to or will become allergic to dogs. As Mom chatters, she tells you that the 9-year-old dog, Raven, is an Alaskan Malamute (a breed that has a heavy undercoat) that weighs 95 pounds. She said that a friend told her that if she washes the dog two or three times a month, allergies will not be a problem. She says, “I think I can find time to wash a dog twice a month.” What is the MOST IMPORTANT FACT should you bring to her attention?
        A. Before adopting Raven, check with a veterinarian or a breed advocacy group to determine if bathing is a good idea.
        B. Bathing a pet two to three times a month is not frequent enough to reduce the allergen load—you have to bathe them two to three times a week.
        C. Look for a younger Alaskan Malamute—maybe a puppy—so the dog will get used to being bathed all the time.

        8. Adele., who is 7 months pregnant, is experiencing an allergic reaction to a visiting ferret. She asks you to recommend an OTC product to reduce her nasal stuffiness and itchy eyes. Which is the BEST product to recommend?
        A. Intranasal cromolyn
        B. Oral levocetirizine
        C. Oral diphenhydramine

        9. Which of the following have similar effectiveness for pet allergies, but different cost effectiveness?
        A. Fluticasone and fexofenadine
        B. Montelukast and loratadine
        C. Levocetirizine and fexofenadine

        10. Which medication class should be used for no longer than five days at a time?
        A. Decongestants
        B. First generation antihistamines
        C. Nasal corticosteroids

        References

        Full List of References

        1. 2021-2022 APPA National Pet Owners Survey. Accessed January 17, 2022. https://www.americanpetproducts.org/press_industrytrends.asp
        2. Ownby D, Johnson C. Recent Understandings of Pet Allergies [version 1; peer review: 2 approved]. F1000Research. 2016;5(108)doi:10.12688/f1000research.7044.1
        3. Perzanowski MS, Rönmark E, Platts-Mills TA, Lundbäck B. Effect of cat and dog ownership on sensitization and development of asthma among preteenage children. Am J Respir Crit Care Med. 2002;166(5):696-702. doi:10.1164/rccm.2201035
        4. Ownby DR, Johnson CC, Peterson EL. Exposure to dogs and cats in the first year of life and risk of allergic sensitization at 6 to 7 years of age. JAMA. 2002;288(8):963-72. doi:10.1001/jama.288.8.963
        5. Díaz-Perales A, González-de-Olano D, Pérez-Gordo M, Pastor-Vargas C. Allergy to uncommon pets: new allergies but the same allergens. Front Immunol. 2013;4:492-492. doi:10.3389/fimmu.2013.00492
        6. Curin M, Hilger C. Allergy to pets and new allergies to uncommon pets. Allergol Select. 2017;1(2):214-221. Published 2017 Aug 4. doi:10.5414/ALX01842E
        7. Villas F, Compes E, Fernández-Nieto M, Muñoz MP, Bartolome B, de las Heras M. Bird-egg syndrome caused by Agapornis species (lovebird). J Investig Allergol Clin Immunol. 2009;19(1):71-2.
        8. Quirce S. Asthma in Alergológica-2005. J Investig Allergol Clin Immunol. 2009;19 Suppl 2:14-20.
        9. Ferret allergies: Are ferrets hypoallergenic animals? Accessed July 12, 2022. https://friendlyferret.com/ferret-hypoallergenic-allergies/
        10. Are rabbits hypoallergenic? All your questions answered. Hypoallergenic Home. Accessed July 12, 2022. https://hypoallergenichomes.com/hypoallergenic-pets/rabbits/
        11. Konradsen JR, Fujisawa T, van Hage M, et al. Allergy to furry animals: New insights, diagnostic approaches, and challenges. J Allergy Clin Immunol. Mar 2015;135(3):616-25. doi:10.1016/j.jaci.2014.08.026
        12. Kang SY, Won HK, Park SY, Lee SM, Lee SP. Prevalence and diagnostic values of laboratory animal allergy among research personnel [published online ahead of print, 2021 Jul 11]. Asian Pac J Allergy Immunol. 2021;10.12932/AP-220321-1094. doi:10.12932/AP-220321-1094
        13. Grönlund H, Saarne T, Gafvelin G, van Hage M. The major cat allergen, Fel d 1, in diagnosis and therapy. Int Arch Allergy Immunol. 2010;151(4):265-74. doi:10.1159/000250435
        14. Fernández-Parra B, Bisson C, Vatini S, Conti A, Cisteró Bahima A. Allergy to chinchilla. J Investig Allergol Clin Immunol. 2009;19(4):332-3.
        15. De las Heras M, Cuesta-Herranz J, Cases B, et al. Occupational asthma caused by gerbil: purification and partial characterization of a new gerbil allergen. Ann Allergy Asthma Immunol. 2010;104(6):540-542.
        16. De las Heras M, Cuesta J, De Miguel J, et al. Occupational rhinitis and asthma caused by gerbil. J Allergy Clin Immunol. 2002;109(1):S326.
        17. Hunskaar S, Fosse RT. Allergy to laboratory mice and rats: a review of the pathophysiology, epidemiology and clinical aspects. Lab Anim. 1990;24(4):358-379.
        18. Sathish JG, Sethu S, Bielsky M-C, et al. Challenges and approaches for the development of safer immunomodulatory biologics. Nat Rev Drug Discov. 2013;12(4):306-324.
        19. Phipatanakul W. Rodent allergens. Curr Allergy Asthma Rep. 2002;2(5):412-416.
        20. Gonzáles de Olano D, Pastor Vargas C, Cases Ortega B, et al. Identification of a novel 17-kDa protein as a ferret allergen. Ann Allergy Asthma Immunol.. 2009;103(2):177-178.
        21. Posthumus J, James HR, Lane CJ, et al. Initial description of pork-cat syndrome in the United States. J Allergy Clin Immunol.. 2013;131(3):923-925.
        22. FDA Allergen Extract Sublingual Tablet. Cited 21 February 2022 Accessed https://www.fda.gov/vaccines-blood-biologics/allergenics/allergen-extract-sublingual-tablets.
        23. Jesner S. (2022, June 28). Sublingual immunotherapy faqs. Sublingual Immunotherapy FAQs. Accessed July 8, 2022. https://www.hopkinsmedicine.org/otolaryngology/specialty_areas/sinus_center/sublingual_immunotherapy.html#:~:text=Immunotherapy%20treats%20the%20cause%20of,as%20drops%20under%20the%20tongue.
        24. Malandain H. IgE antibody in the serum--the main problem is cross-reactivity. Allergy. 2004;59(2):229-230. doi:10.1046/j.1398-9995.2003.00395.x
        25. Nicholas CE, Wegienka GR, Havstad SL, et al. Dog allergen levels in homes with hypoallergenic compared with nonhypoallergenic dogs. Am J Rhinol Allergy. 2011;25(4):252-6. doi: 10.2500/ajra.2011.25.3606
        26. Dance A. The race to deliver the hypoallergenic cat. Nature. 2020;588(7836):S7-S9. doi:10.1038/d41586-020-02779-3
        27. Hypoallergenic cats. Blue Cross. (n.d.). Accessed July 8, 2022. https://www.bluecross.org.uk/advice/cat/hypoallergenic cats#:~:text=Despite%20popular%20belief%2C%20hypoallergenic%20cats,how%20much%20protein%20they%20produce
        28. Skin prick tests. FoodAllergy.org. Accessed August 1, 2022. Skin Prick Tests - FoodAllergy.org
        29. de Vos G. Skin testing versus serum-specific IgE testing: which is better for diagnosing aeroallergen sensitization and predicting clinical allergy?. Curr Allergy Asthma Rep. 2014;14(5):430. doi:10.1007/s11882-014-0430-z
        30. Hodson T, Custovic A, Simpson A, Chapman M, Woodcock A, Green R. Washing the dog reduces dog allergen levels, but the dog needs to be washed twice a week. J Allergy Clin Immunol. Apr 1999;103(4):581-5. doi:10.1016/s0091-6749(99)70227-7
        31. Latz K. How Often Should You Bathe Your Dog? Accessed July 13, 2022. https://www.akc.org/expert-advice/health/how-often-should-you-wash-your-dog/
        32. Aalberse RC. Mammalian airborne allergens. Chem Immunol Allergy. 2014;100:243-247. doi:10.1159/000358862
        33. Wood RA, Johnson EF, Van Natta ML, Chen PH, Eggleston PA. A placebo-controlled trial of a HEPA air cleaner in the treatment of cat allergy. Am J Respir Crit Care Med. 1998;158(1):115-120. doi:10.1164/ajrccm.158.1.9712110
        34. Discover ProPlan LiveClear Allergen Reducing Cat Food. Purina. Accessed July 12, 2022. https://www.purina.com/pro-plan/cats/liveclear-cat-allergen-reducing-food
        35. Scolaro KL. Chapter 11: Colds and Allergy. Handbook of Nonprescription Drugs: An Interactive Approach to Self-Care, 20th Edition.
        36. Product Information: SINGULAIR(R) oral tablets, oral chewable tablets, oral granules, montelukast sodium oral tablets, oral chewable tablets, oral granules. Merck & Co (Per FDA); 2012.
        37. Clark J, White ND. Immunotherapy for Cat Allergies: A Potential Strategy to Scratch Back. Am J Lifestyle Med. 2017;11(4):310-313. doi:10.1177/1559827617701389
        38. Allergenics. U.S. Food and Drug Administration. Accessed July 29, 2022. https://www.fda.gov/vaccines-blood-biologics/allergenics
        39. Sublingual Immunotherapy. Johns Hopkins Medicine. Accessed July 13, 2022. https://www.hopkinsmedicine.org/otolaryngology/specialty_areas/sinus_center/sublingual_immunotherapy.html#:~:text=Immunotherapy%20treats%20the%20cause%20of,as%20drops%20under%20the%20tongue.
        40. Abramson MJ, Puy RM, Weiner JM. Injection allergen immunotherapy for asthma. Cochrane Database Syst Rev. 2010;(8):Cd001186. doi:10.1002/14651858.CD001186.pub2
        41. Aasbjerg K, Torp-Pedersen C, Backer V. Specific immunotherapy can greatly reduce the need for systemic steroids in allergic rhinitis. Allergy. 2012;67(11):1423-9. doi:10.1111/all.12023
        42. Ling M, Long AA. Pet dander and difficult-to-control asthma: therapeutic options. Allergy Asthma Proc. 2010;31:385-391.
        43. Cox L, Nelson H, Lockey R, et al. Allergen immunotherapy: a practice parameter third update. J Allergy Clin Immunol. 2011;127(1 Suppl):S1-55. doi:10.1016/j.jaci.2010.09.034
        44. Goodman MJ, Jhaveri M, Saverno K, Meyer K, Nightengale B. Cost-effectiveness of second-generation antihistamines and montelukast in relieving allergic rhinitis nasal symptoms. Am Health Drug Benefits. 2008;1(8):26-34.
        45. Aboshady OA, Elghanam KM. Sublingual immunotherapy in allergic rhinitis: efficacy, safety, adherence and guidelines. Clin Exp Otorhinolaryngol. 2014 Dec;7(4):241-9. doi: 10.3342/ceo.2014.7.4.241.
        46. Hardin FM, Eskander PN, Franzese C. Cost-effective Analysis of Subcutaneous vs Sublingual Immunotherapy From the Payor's Perspective. OTO Open. 2021 Oct 25;5(4):2473974X211052955. doi: 10.1177/2473974X211052955.

        Delving Beyond the Shelving Podcast: Decongesting Phenylephrine Rumors

        Learning Objectives

        After completing this application-based continuing education activity, pharmacists and pharmacy technicians will be able to:

        • RECALL the history of phenylephrine’s approval and the FDA’s over-the-counter (OTC) approval process
        • DESCRIBE the rise and fall of phenylephrine’s popularity
        • DIFFERENTIATE oral phenylephrine from other routes of administration and their importance in practice
        • DISTINGUISH alternative OTC congestion products to patients

            Cute cartoon pill bottles on shelves with the words Delving Beyond The Shelving

             Release Date

            Release Date: March 20, 2026

            Expiration Date: March 20, 2029

            Course Fee

            FREE

            There is no funding for this CE.

            ACPE UANs

            Pharmacist: 0009-0000-26-019-H99-P

            Pharmacy Technician: 0009-0000-26-019-H99-T

            Session Codes

            Pharmacist: 26POD19-YQX98

            Pharmacy Technician: 26POD19-XYQ89

            Accreditation Hours

            0.5 hours of CE

            Accreditation Statements

            The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-26-019-H99-P/T will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

             

            Disclosure of Discussions of Off-label and Investigational Drug Use

            The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

            Faculty

            Dylan Decandia PharmD

            Freelance Medical Writer, Franklyn’s Pharmacy

            Ho-Ho-Kus, NJ

             

            Faculty Disclosure

            In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

            Dylan Decandia PharmD has no relationships with ineligible companies.

             

            Dylan Decandia, PharmD discusses topics in the pharmacy world with a new guest each episode. Catch the next episode on Spotify or Apple Podcasts.

            DELVING BEYOND THE SHELVING PODCAST EPISODE 1

            Pharmacist Post Test (for viewing only)

            POST TEST QUESTIONS
            Pharm Fresh podcast Episode 1: Decongesting Phenylephrine Rumors
            26-019 P

            1. What is the formal name of the FDA’s “recipe book” for approved over-the-counter products?
            a. OTC Monograph
            b. FDA Approved OTCs
            c. Monograph of Federal Approvals

            *

            2. When was Hatton and Hendeles’ first Citizens Petition for phenylephrine?
            a. 2007
            b. 2009
            c. 2015
            *

            3. What was Hatton and Hendeles goal in the first Citizens Petition?
            a. The FDA should remove oral phenylephrine from the market due to safety issues
            b. The FDA should increase the recommended daily dose of oral phenylephrine
            c. The FDA should move oral phenylephrine behind the counter with pseudoephedrine

            *

            4. Which law enacted in the 2000s was believed to cause increases in phenylephrine sales?
            a. Family Smoking Prevention and Tobacco Control Act of 2009
            b. Food and Drug Administration Amendments Act of 2007
            c. Combat Methamphetamine Act of 2005

            *

            5. All phenylephrine routes of administration are effective in current therapies EXCEPT:
            a. Ophthalmic
            b. Intranasal
            c. Oral

            *

            6. Which disease state indicates an intranasal phenylephrine product over an oral decongestant such as pseudoephedrine?
            a. Uncontrolled Hypertension
            b. Nasal Polyps
            c. Rhinitis Medicamentosa

            *

            7. Which condition limits some congestion self-treatments to 3 days or less?
            a. Uncontrolled Hypertension
            b. Nasal Polyps
            c. Rhinitis Medicamentosa

            *

            8. A mother presents to the pharmacy with her 9-year-old child. She states the child is congested, despite using Flonase for the last 2 months for allergies. As the pharmacist, what do you recommend to this patient?
            a. Flonase Sensimist. She has exhausted the regular Flonase product and continued use might irritate the child’s nasal passages
            b. Neti Pot. The patient has exhausted all Flonase products and non-pharmacological treatment may benefit this patient.
            c. Recommend the patient to see their pediatrician. Over-the-counter treatment is no longer indicated in this patient.

            Pharmacy Technician Post Test (for viewing only)

            POST TEST QUESTIONS
            Pharm Fresh podcast Episode 1: Decongesting Phenylephrine Rumors
            26-019 T

            1. What is the formal name of the FDA’s “recipe book” for approved over-the-counter products?
            a. OTC Monograph
            b. FDA Approved OTCs
            c. Monograph of Federal Approvals

            *

            2. When was Hatton and Hendeles’ first Citizens Petition for phenylephrine?
            a. 2007
            b. 2009
            c. 2015
            *

            3. What was Hatton and Hendeles goal in the first Citizens Petition?
            a. The FDA should remove oral phenylephrine from the market due to safety issues
            b. The FDA should increase the recommended daily dose of oral phenylephrine
            c. The FDA should move oral phenylephrine behind the counter with pseudoephedrine

            *

            4. Which law enacted in the 2000s was believed to cause increases in phenylephrine sales?
            a. Family Smoking Prevention and Tobacco Control Act of 2009
            b. Food and Drug Administration Amendments Act of 2007
            c. Combat Methamphetamine Act of 2005

            *

            5. All phenylephrine routes of administration are effective in current therapies EXCEPT:
            a. Ophthalmic
            b. Intranasal
            c. Oral

            *

            6. Which disease state indicates an intranasal phenylephrine product over an oral decongestant such as pseudoephedrine?
            a. Uncontrolled Hypertension
            b. Nasal Polyps
            c. Rhinitis Medicamentosa

            *

            7. Which condition limits some congestion self-treatments to 3 days or less?
            a. Uncontrolled Hypertension
            b. Nasal Polyps
            c. Rhinitis Medicamentosa

            *

            8. A mother presents to the pharmacy with her 9-year-old child. She states the child is congested, despite using Flonase for the last 2 months for allergies. As the pharmacist, what do you recommend to this patient?
            a. Flonase Sensimist. She has exhausted the regular Flonase product and continued use might irritate the child’s nasal passages
            b. Neti Pot. The patient has exhausted all Flonase products and non-pharmacological treatment may benefit this patient.
            c. Recommend the patient to see their pediatrician. Over-the-counter treatment is no longer indicated in this patient.

            References

            Full List of References

            P5#. FDA Proposes Ending Use of Oral Phenylephrine as OTC Monograph Nasal Decongestant Active Ingredient After Extensive Review. U.S. Food and Drug Administration. November 07, 2024. Accessed January 14, 2025. https://www.fda.gov/news-events/press-announcements/fda-proposes-ending-use-oral-phenylephrine-otc-monograph-nasal-decongestant-active-ingredient-after

            P8#. Amending Over-the-Counter Monograph M012: Cold, Cough, Allergy, Bronchodilator, and Antiasthmatic Drug Products for Over-the-Counter Human Use. Federal Register. November 11, 2024. Accessed January 15, 2025. https://www.federalregister.gov/d/2024-25910

            P35#. OTC Drug Review Process | OTC Drug Monographs. U.S. Food and Drug Administration. October 10, 2023. Accessed January 29, 2025. https://www.fda.gov/drugs/otc-drug-review-process-otc-drug-monographs

            P36#. FAQs About the OTC Review. Consumer Healthcare Products Association. Accessed February 10, 2025. https://www.chpa.org/about-consumer-healthcare/faqs/faqs-about-otc-review#:~:text=Each%20panel%20was%20charged%20with,of%20Federal%20Regulations%20(CFR)

            P9#. Cold, Cough, Allergy, Bronchodilator, and Antiasthmatic Drug Products for Over-the-Counter Human Use; Amendment of Monograph for OTC Nasal Decongestant Drug Products. Federal Register. August 1, 2006. Accessed January 15, 2025. https://www.federalregister.gov/d/E6-12265

            P4#. Code of Federal Regulations Title 21. National Archives. Last amended June 3, 2025. Accessed May 5, 2025. https://www.ecfr.gov/current/title-21/chapter-I/subchapter-A/part-10/subpart-B/section-10.30

            P7#. Hendeles L, Hatton R. Supplement to Oral Phenylephrine Citizen's Petition (FDA 2015-P-4131). May 2022. Accessed January 15, 2025. https://downloads.regulations.gov/FDA-2015-P-4131-0007/attachment_1.pdf

            P3#. Legal Requirements for the Sale and Purchase of Drug Products Containing Pseudoephedrine, Ephedrine, and Phenylpropanolamine. U.S. Food and Drug Administration. July 14, 2025. Accessed January 12, 2025. https://www.fda.gov/drugs/information-drug-class/legal-requirements-sale-and-purchase-drug-products-containing-pseudoephedrine-ephedrine-and

            P20#. Oral Phenylephrine as a Nasal Decongestant in the Cold, Cough, Allergy, Bronchodilator, and Antiasthmatic (CCABA) OTC Monograph. 2023 Nonprescription Drugs Advisory Committee Meeting. U.S. Food and Drug Administration. September 11-12, 2024. Accessed January 18, 2025. https://www.fda.gov/advisory-committees/advisory-committee-calendar/updated-september-11-12-2023-meeting-nonprescription-drugs-advisory-committee-meeting-announcement#event-materials.

            P19#. Hendeles L, Hatton R. Citizen’s petition 2015-P-4131-0001 requesting a final rule removing oral phenylephrine from the final monograph for OTC nasal decongestant products. November 4, 2015. https://downloads.regulations.gov/FDA-2015-P-4131-0001/attachment_1.pdf. Accessed May 6, 2025.

            P17#. FDA Response to 2015 Citizens Petition. U.S. Food and Drug Administration. November 8, 2024. Accessed January 22, 2025.

            P33#. Interim Response FDA-2015-P-4131. U.S. Food and Drug Administration. May 6, 2016. Accessed January 20, 2025. https://downloads.regulations.gov/FDA-2015-P-4131-0004/attachment_1.pdf

            P1#. Phenylephrine, a Common Decongestant, Is Ineffective, Say FDA Advisors. It’s Not Alone. October 05, 2023. Accessed January 10, 2025. https://medicine.yale.edu/news-article/phenylephrine-a-common-decongestant-is-ineffective-say-fda-advisors-its-not-alone/

            P6#. Food and Drug Administration Center for Drug Evaluation and Research Final Summary Minutes of the Nonprescription Drugs Advisory Committee Meeting. October 2, 2023. Accessed January 14, 2025. https://www.fda.gov/media/172701/download

            P32#. Anderson T, Suda K, Gellad W. Trends in Phenylephrine and Pseudoephedrine Sales in the US. March 5, 2024. DOI: 10.1001/jama.2023.27932.

            P10#. CVS Health to no longer sell decongestants with phenylephrine as the only active ingredient. NBC News. October 19, 2023. Accessed January 15, 2025.
            https://www.nbcnews.com/business/consumer/cvs-health-pull-decongestants-phenylephrine-shelves-rcna121310

            P37#. FDA Requests Removal of All Ranitidine Products (Zantac) from the Market. U.S. Food and Drug Administration. April 1, 2020. Accessed February 8, 2025. https://www.fda.gov/news-events/press-announcements/fda-requests-removal-all-ranitidine-products-zantac-market

            P11#. Phenylephrine Nasal Spray. MedlinePlus. November 15, 2016. Accessed January 16, 2025. https://medlineplus.gov/druginfo/meds/a616049.html#:~:text=Phenylephrine%20comes%20as%20a%200.125,to%2012%20years%20of%20age.

            P16#. Phenylephrine (Topical). Memorial Sloan Kettering Cancer Center. December 12, 2022. Access January 17, 2025. https://www.mskcc.org/cancer-care/patient-education/medications/adult/phenylephrine-topical

            P12#. Phenylephrine (ophthalmic route). Mayo Clinic. Accessed January 16, 2025.
            https://www.mayoclinic.org/drugs-supplements/phenylephrine-ophthalmic-route/description/drg-20067902

            P13#. Phenylephrine (intravenous route). Mayo Clinic. Accessed January 16, 2025.
            https://www.mayoclinic.org/drugs-supplements/phenylephrine-intravenous-route/description/drg-20110237

            P14#. Morelli A, Ertmer C, Rehberg S, Lange M. Phenylephrine versus norepinephrine for initial hemodynamic support of patients with septic shock: a randomized, controlled trial. November 18, 2008. Accessed January 16. 2025. https://ccforum.biomedcentral.com/articles/10.1186/cc7121.

            P15#. Cooper B. Review and update on inotropes and vasopressors. January 2008. Accessed January 17, 2025. DOI: 10.1097/01.AACN.0000310743.32298.1d

            P24#. Johnson D, Hricik J. The pharmacology of Alpha-Adrenergic Decongestants. Pharmacotherapy. November-December 1993. Accessed January 20, 2025. https://pubmed.ncbi.nlm.nih.gov/7507588/

            P25#. Guideline for the Prevention, Detection, Evaluation, and Management of High Blood Pressure in Adults: A Report of the American College of Cardiology/American Heart Association Task Force on Clinical Practice Guidelines. American Heart Association. November 13, 2017. Accessed January 20, 2025. https://www.ahajournals.org/doi/10.1161/hyp.0000000000000065

            P26#. Label: SUDAFED SINUS CONGESTION 24 HOUR- pseudoephedrine hydrochloride tablet, film coated, extended release. DailyMed. Last updated March 20, 2023. Accessed January 20, 2025. https://dailymed.nlm.nih.gov/dailymed/drugInfo.cfm?setid=d389347d-eaa3-4571-9b84-21e662db622d

            P27#. Is Rinsing Your Sinuses With Neti Pots Safe? U.S. Food and Drug Administration. Last updated April 28, 2025. Accessed March 5, 2025.
            https://www.fda.gov/consumers/consumer-updates/rinsing-your-sinuses-neti-pots-safe#:~:text=Some%20children%20are%20diagnosed%20with,might%20not%20tolerate%20the%20procedure

            P28#. Rhinocort (budesonide) Nasal Spray Label. U.S. Food and Drug Administration. December 28, 2010. Accessed March 5, 2025. https://www.accessdata.fda.gov/drugsatfda_docs/label/2010/020746s026lbl.pdf

            P23#. Pseudoephedrine Capsules and Tablets. Cleveland Clinic. Last reviewed February 2024. Accessed January 20, 2025.
            https://my.clevelandclinic.org/health/drugs/20768-pseudoephedrine-capsules-and-tablets

            P29#. Label: NASACORT ALLERGY 24HR- triamcinolone acetonide spray, metered. DailyMed. Last updated July 1, 2024. Accessed March 5, 2025. https://dailymed.nlm.nih.gov/dailymed/drugInfo.cfm?setid=4bff57a5-cce0-401c-a0fe-23c65c1b7ddc

            P30#. FLONASE (fluticasone propionate) nasal spray label. U.S. Food and Drug Administration. December 28, 2010. Accessed March 5, 2025.
            https://www.accessdata.fda.gov/drugsatfda_docs/label/2019/020121s045lbl.pdf

            P31#. Label: FLONASE SENSIMIST ALLERGY RELIEF- fluticasone furoate spray, metered. Updated December 19, 2024. Accessed March 5, 2025. https://dailymed.nlm.nih.gov/dailymed/drugInfo.cfm?setid=107100af-7ca2-44e8-b067-c0ab0a19a6dc

            P21#. Hermelingmeier K, Weber R, Hellmich M. Nasal irrigation as an adjunctive treatment in allergic rhinitis: A systematic review and meta-analysis. September-October 2012. Accessed May 5, 2025. https://pmc.ncbi.nlm.nih.gov/articles/PMC3904042/

            P22#. Reinikainen L, Jaakkola J. Significance of humidity and temperature on skin and upper airway symptoms. December 13, 2003. DOI: 10.1111/j.1600-0668.2003.00155.x.

            P34#. Hatton R, Hendeles L. What we have learned from trying to remove oral phenylephrine from the market. January 29, 2025. Accessed March 5, 2025. https://doi.org/10.1002/jac5.2080
            P35# Amending Over-the-Counter Monograph M012: Cold, Cough, Allergy, Bronchodilator, and Antiasthmatic Drug Products for Overthe-Counter Human Use. November 7, 2024. Accessed August 3, 2025. https://www.regulations.gov/document/FDA-2024-N-4734-0001.

            Stop the Bite: Uncover the Answers to Malaria and Dengue Fever

            Learning Objectives

             

            After completing this knowledge-based continuing education activity, pharmacists will be able to

            • RECALL symptoms associated with dengue fever and malaria
            • DESCRIBE emerging information about dengue and malaria vaccines
            • ASSOCIATE dengue fever and malaria vaccines for specific patients

            After completing this knowledge-based continuing education activity, pharmacy technicians will be able to

            • RECALL symptoms associated with dengue fever and malaria
            • DESCRIBE emerging information about dengue and malaria vaccines
            • MATCH  dengue fever and malaria vaccines by storage requirements

            Cartoon representation of a mosquito.

             

            Release Date: February 28, 2026

            Expiration Date: February 28, 2029

            Course Fee

            Pharmacists: $4

            Pharmacy Technicians: $2

            There is no grant funding for this CE activity

            ACPE UANs

            Pharmacist: 0009-0000-26-007-H06-P

            Pharmacy Technician: 0009-0000-26-007-H06-T

            Session Codes

            Pharmacist:  23YC02-MTX44

            Pharmacy Technician:  23YC02-XTM62

            Accreditation Hours

            0.5 hours of CE

            Accreditation Statements

            The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-26-007-H06-P/T  will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

             

            Disclosure of Discussions of Off-label and Investigational Drug Use

            The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

            Faculty

            Jessica Bylyku, BS
            PharmD Candidate 2024
            UConn School of Pharmacy
            Storrs, CT

                                                      

            Kelsey Giara, PharmD
            Freelance Medical Writer
            Pelham, NH

             

            Melody White
            PharmD Candidate 2025
            UConn School of Pharmacy
            Storrs, CT

            Faculty Disclosure

            In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

            Dr. Giara, Jessica Bykylu and Melody White do not have any relationships with ineligible companies and therefore have nothing to disclose.

             

            ABSTRACT

            Malaria and dengue (pronounced deng-ee) fever are not new diseases, but given the emergence of new vaccines, it is critical that pharmacists and pharmacy technicians increase their familiarity with them. These illnesses are both transmitted by mosquitos, but malaria is caused by Plasmodium parasites while dengue fever is a viral disease caused by dengue virus. The United States is not a malaria- or dengue-endemic country, but travel to other countries puts people at risk of these conditions. Pharmacy teams should be prepared to identify potential cases and refer patients for appropriate vaccination or treatment when appropriate.

            CONTENT

            Content

            INTRODUCTION

            Malaria cases in 2020 totaled an estimated 241 million, leading to more than 600,000 deaths, mostly in Africa.1 Direct costs of malaria prevention and treatment in the United States (U.S.) total about $12 billion annually, excluding the toll it takes on affected individuals and their families.1 The World Health Organization (WHO) reports that between 100 to 400 million people are infected with dengue fever each year.2 About 80% of cases are mild and asymptomatic, but dengue fever can progress to “severe dengue,” which is classified as a medical emergency requiring immediate medical care.2,3

             

            Mosquitos, Malaria, and Dengue – Oh My!

            Plasmodium parasites—common to tropical areas (e.g., Africa, South America, the Caribbean Islands, South Asia)—cause malaria.1 Most commonly, malaria is transmitted through the bite of infected mosquitoes, specifically the Anopheles species, during local outbreaks. There is also a term coined “airport malaria,” describing disease that is transported from an infected country to a non-infected country.4 Congenital malaria occurs when mothers infected with the disease transmit parasites to the child during pregnancy or birth.4 Although rare, prompt diagnosis is crucial to ensure infected neonates and infants survive. Transfusion-transmitted malaria is also possible where blood recipients can be infected with malaria accidently. There are no approved tests to screen blood donations for malaria, only questioning of prospective donors.4 Although rare in the U.S., complications are severe and organizations should take action to prevent potentially-infected individuals from donating.

             

            Patients with malaria generally present with fever, chills/sweating, headache, and weakness within 10 to 15 days of infection.5 Diarrhea, abdominal pain, and cough are also possible. As malaria progresses, patients develop a classic paroxysm (i.e., symptoms that come and go) comprising three stages6:

            1. 15-to-60-minute cold stage (shivering and feeling cold)
            2. 2-to-6-hour hot stage (fevers up to nearly 106°F; flushed, dry skin; and often headache, nausea, and vomiting)
            3. 2-to-4-hour sweating stage (rapid drop in fever and sweating)

             

            Missed or delayed malaria diagnosis can lead to potentially fatal complicated disease manifesting as severe anemia, renal failure, altered consciousness, and multisystem organ failure.6 Clinicians diagnose malaria via a blood smear test. Although rapid and polymerase chain reaction (PCR) tests are available, medical professionals confirm diagnosis through microscopic blood smear examination.7

             

            Dengue fever is a viral disease caused by mosquitos—mainly females from the Aedes aegypti and Ae. albopictus species—carrying dengue virus (also known as DENV).2 Four DENV serotypes exist, so it is possible to contract the disease four times. The virus can be transmitted through mosquito bite, from pregnant mother to child, and via infected blood products/organ donations and infusions. Transovarial transmission within mosquitoes (from parent to offspring) has also been noted.2

             

            Most dengue cases are asymptomatic or mild and fatalities are rare, but increasing severity can be life-threatening.2,3 Providers should suspect dengue when a high fever (104°F or greater) is accompanied by any two of the following symptoms2,3:

            • severe headache
            • pain behind the eyes
            • muscle/joint/bone pain
            • nausea/vomiting
            • swollen glands
            • rash

             

            This febrile phase lasts about 2 to 7 days, and most people recover after about a week.2,3 Severe dengue is a potentially fatal complication due to plasma leakage, fluid accumulation, respiratory distress, severe bleeding, or organ impairment.2 Patients are at risk of severe dengue symptoms about 3 to 7 days after initial symptoms appear.2 As fever drops to below 100°F, patients enter a “critical phase” for 24 to 48 hours. Warning signs to watch for during the critical phase include2

            • severe abdominal pain
            • rapid breathing
            • blood in vomit, stool, gums, or nose
            • persistent vomiting
            • restlessness/fatigue

             

            Clinicians use commercially available PCR or rapid diagnostic tests to confirm dengue diagnosis.2 Enzyme-linked immunosorbent assays are also available to confirm active or previous infections.

             

            Global Implications  

            Beyond clinical symptoms, malaria and dengue fever inflict social and financial loss for diagnosed individuals and the countries tasked with treating affected populations. Some examples of the indirect burden of these mosquito-borne diseases include1

            • expenses for traveling and receiving treatment
            • absences from work/school
            • burial expenses in cases of death
            • purchases of medication and supplies
            • public health interventions (e.g., insecticide spraying, bed nets)
            • opportunity loss for tourism

             

            Populations at increased risk of contracting malaria include infants, children younger than 5 years, pregnant women, immunosuppressed patients, and migrant workers or traveling populations.5 There is also concern that certain mosquitoes are resistant to insecticide, and by migrating throughout the world they can spread malaria to urban populations.8 Researchers have identified Anopheles gambiae mosquitoes, originally found in India and Iran, as insecticide-resistant. These are projected to put nearly 126 million people in African cities at risk for contracting malaria.8

             

            Populations most vulnerable to contracting dengue fever include pregnant women and children.3 Many asymptomatic or mild dengue cases go unreported. WHO reports most of the dengue burden occurs in Asia, and the number of cases has steadily increased to just over 5 million in 2019.2

             

            PREVENTION AND TREATMENT

            Following prevention and treatment guidelines are crucial to lower transmission rates of dengue fever and malaria.

             

            Dengue Fever

            WHO states that countries should be aware of community mosquito presence and develop active mosquito and virus surveillance to prevent further disease spread.2 They should also remain knowledgeable about the number of infected individuals.

             

            The dengue vaccine (Dengvaxia) has been licensed in other countries since 2015, but the U.S. Food and Drug Administration (FDA) approved the vaccine in 2019.2 WHO recommends people aged 9 to 45 years be vaccinated, but Dengvaxia is only FDA approved for patients 9 to 16 years old with a history of previous infection who live in high-risk areas. As a live-attenuated vaccine, it is contraindicated in individuals with severe immunodeficiency.2 Children receiving Dengvaxia need a 3-dose series administered subcutaneously with doses separated by 6 months.9 Providers should store the vaccine in the refrigerator.10 After reconstitution, it should be administered immediately or stored in the refrigerator and used within thirty minutes.

             

            WHO and the FDA only recommend Dengvaxia for patients with a history of dengue virus infection.10,11 This is based on clinical trial evidence that the vaccine is efficacious and safe in patients with a history of previous DENV infection because a subsequent infection is more serious and life-threatening than the first.11 They also advise countries using the vaccine to control viral spread to implement pre-vaccination screening to confirm previous infection.

             

            As no dengue-specific treatment is available, providers should treat infected patients symptomatically with acetaminophen, rest, and fluids.2 Patients with dengue fever should avoid non-steroidal anti-inflammatory drugs (e.g., ibuprofen, aspirin) because they thin the blood. Given the risk of hemorrhage in this disease, blood thinners may exacerbate the problem.2

             

            Malaria

            WHO recommends that countries engage in vector control and surveillance for the spread of malarial disease.5 Malaria vaccines have been in development for decades, but no malaria vaccine is available in the U.S.12 In 2021, however, WHO recommended a new malaria vaccine (Mosquirix) for children aged older than 5 months who live in areas with moderate to high transmission of P. falciparum.13 The vaccine is only recommended for children as malaria is one of the main killers of children younger than 5 years in countries with moderate or high rates of malaria.14 WHO also recommends giving the vaccine seasonally in countries where malaria transmission is high during certain seasons.13

             

            Initial Mosquirix pilot studies are ongoing, and more widespread vaccine rollout is expected in 2023. For now, people in the U.S. traveling to malaria-endemic countries continue to use oral medications as chemoprophylaxis (i.e., to prevent the disease), including atovaquone/proguanil, chloroquine, doxycycline, mefloquine, primaquine, and tafenoquine.15

             

            Clinicians administer Mosquirix as a 4-dose schedule.16 The vaccine’s adverse effects are pain and swelling at the injection site and fever.17 Providers should store the vaccine in the refrigerator. After reconstitution it should be administered immediately or stored in the refrigerator and used within 6 hours.16

             

            Malaria treatment involves the use of antimalarial drugs based on four main factors15:

            • Infection severity: Malaria infection is either considered uncomplicated (effectively treated with oral antimalarials) or severe (requiring aggressive intravenous antimalarial therapy).
            • Infecting Plasmodium species: P. falciparum and P. knowlesi infections can cause rapidly progressive severe illness or death, necessitating urgent therapy initiation, while other species are less likely to cause severe disease. P. vivax and P. ovale infections also require treatment for hypnozoites (parasites that lay dormant in the liver and then re-awaken to become active infectants).
            • Drug susceptibility: In addition to disease severity differences, Plasmodium species also have different drug susceptibilities, so providers select an antimalarial therapy based on the species of the infecting parasite. If the species cannot be determined, patients must initiate antimalarial treatment against chloroquine-resistant P. falciparum as soon as possible.
            • Previous antimalarial use: Patients using antimalarial medication as chemoprophylaxis, should not receive that same drug or drug combination to treat malaria infection unless no other options are available.

             

            CONCLUSION

            Pharmacists and pharmacy technicians should be familiar with the signs and symptoms of malaria and dengue fever to inform patients when these conditions are suspected and about their appropriate treatment. Pharmacy teams who suspect a case of malaria or dengue fever should refer patients for medical attention and contact their local or state health department.

             

             

             

             

            Pharmacist Post Test (for viewing only)

            PHARMACIST POSTTEST

            Learning Objectives
            ● RECALL symptoms associated with dengue fever and malaria
            ● DESCRIBE emerging information about dengue and malaria vaccines
            ● OPTIMIZE dengue fever and malaria vaccines for specific patients

            1. Which of the following is TRUE?
            A. Dengue fever symptoms are always severe and most patients die
            B. Malaria presents as a cold stage, hot stage, and sweating stage
            C. Pain behind the eyes is a warning sign for malaria

            2. Which of the following is TRUE regarding the malaria vaccine?
            A. WHO recommends it for children 5 months and older who live in endemic areas
            B. It is FDA approved for patients 9 to 16 years old with a history of previous infection
            C. Clinicians administer it as a 3-dose series with each dose separated by 6 months

            3. A patient comes to the pharmacy indicating she and her family are being transferred to a country where dengue is common. She wants to have her three children who are ages 3, 5, and 7 vaccinated for dengue before they move. What is the BEST thing to tell her?
            A. We should schedule your children to be vaccinated about six weeks before you plan to move so they develop antibodies before you actually relocate.
            B. We only vaccinate children who have already had dengue because a second infections is more serious and life-threatening than the first.
            C. Wait until you arrive in the country because they will want to do pre-vaccination screening to confirm your children have not been infected previously.

            Pharmacy Technician Post Test (for viewing only)

            PHARMACY TECHNICIAN POSTTEST

            Learning Objectives
            ● RECALL symptoms associated with dengue fever and malaria
            ● DESCRIBE emerging information about dengue and malaria vaccines
            ● CLASSIFY dengue fever and malaria vaccines by storage requirements

            1. Which of the following is TRUE?
            A. Dengue fever symptoms are always severe and most patients die
            B. Malaria presents as a cold stage, hot stage, and sweating stage
            C. Pain behind the eyes is a warning sign for malaria

            2. Which of the following is TRUE regarding the malaria vaccine?
            A. WHO recommends it for children 5 months and older who live in endemic areas
            B. It is FDA approved for patients 9 to 16 years old with a history of previous infection
            C. Clinicians administer it as a 3-dose series with each dose separated by 6 months

            3. A patient at your pharmacy is receiving the dengue fever vaccine. The patient’s mother asks you if they can use the restroom before the pharmacist administers the vaccine. You look over to see that the pharmacist has just finished reconstituting Dengvaxia for this patient. Which of the following is the BEST response?
            A. Advise the mother not to leave the pharmacy waiting area, as the pharmacist needs to administer this vaccine immediately or it will expire
            B. Advise the mother to take her daughter to the restroom, and the pharmacist can administer this vaccine within 6 hours as long as it’s refrigerated
            C. Advise the mother to take her daughter to the restroom but return within 30 minutes, and ensure the pharmacist refrigerates the reconstituted vaccine

            References

            Full List of References

            REFERENCES

            1. Centers for Disease Control and Prevention. Malaria’s Impact Worldwide. Updated December 16, 2021. Accessed November 30, 2022. https://www.cdc.gov/malaria/malaria_worldwide/impact.html
            2. World Health Organization. Dengue and severe dengue. Updated January 10, 2022. Accessed November 1, 2022. https://www.who.int/news-room/fact-sheets/detail/dengue-and-severe-dengue
            3. Centers for Disease Control and Prevention. Dengue. Updated August 3, 2022. Accessed November 1, 2022. https://www.cdc.gov/dengue/index.html
            4. Centers for Disease Control and Prevention. Parasites – Malaria. Updated August 19, 2022. Accessed November 1, 2022. https://www.cdc.gov/parasites/malaria/index.html
            5. World Health Organization. Malaria. Updated July 26, 2022. Accessed November 1, 2022. https://www.who.int/news-room/fact-sheets/detail/malaria
            6. Crutcher JM, Hoffman SL. Chapter 83: Malaria. In: Baron S, ed. Medical Microbiology. 4th ed. University of Texas Medical Branch at Galveston; 1996. Accessed November 1, 2022. https://www.ncbi.nlm.nih.gov/books/NBK8584/
            7. Stanford Health Care. Malaria diagnosis. Accessed November 1, 2022. https://stanfordhealthcare.org/medical-conditions/primary-care/malaria/diagnosis.html
            8. American Society of Tropical Medicine and Hygiene. Invasive mosquitos – Anopheles stephensi in Ethiopia. November 1, 2022. Accessed November 30, 2022. https://astmhpressroom.wordpress.com/annual-meeting-2022/anopheles-stephensi-in-ethiopia/
            9. Centers for Disease Control and Prevention. Dengue Vaccine VIS. Updated December 17, 2021. Accessed November 29, 2022. https://www.cdc.gov/vaccines/hcp/vis/vis-statements/dengue.html
            10. Dengvaxia [prescribing information]. Sanofi Pasteur; 2019.
            11. Ask the Experts: Dengue. Immunize.org. Updated February 16, 2022. Accessed November 21, 2022. https://www.immunize.org/askexperts/experts_dengue.asp
            12. Centers for Disease Control and Prevention. Malaria: Vaccines. Updated October 7, 2021. Accessed December 2, 2022. https://www.cdc.gov/malaria/malaria_worldwide/reduction/vaccine.html
            13. Q&A on RTS,S malaria vaccine. World Health Organization. Updated April 21, 2022. Accessed November 30, 2022. https://www.who.int/news-room/questions-and-answers/item/q-a-on-rts-s-malaria-vaccine
            14. UNICEF. Millions more children to benefit from malaria vaccine as UNICEF secures supply. August 16, 2022. Accessed November 22, 2022. https://www.unicef.org/press-releases/millions-more-children-benefit-malaria-vaccine-unicef-secures-supply
            15. Centers for Disease Control and Prevention. Treatment of Malaria: Guidelines for Clinicians (United States). Updated September 30, 2022. Accessed November 30, 2022 https://www.cdc.gov/malaria/diagnosis_treatment/clinicians1.html
            16. Mosquirix (Product Information). European Medicines Agency. Updated January 8, 2022. Accessed November 30, 2022. https://www.ema.europa.eu/en/documents/outside-eu-product-information/mosquirix-product-information_en.pdf
            17. World Health Organization. Malaria: The malaria vaccine implementation programme (MVIP). March 2, 2020. Accessed November 30, 2022. https://www.who.int/news-room/questions-and-answers/item/malaria-vaccine-implementation-programme

             

             

            MUSCARINIC MALADIES: 5 KEY STEPS TO NAVIGATE ANTICHOLINERGIC BURDEN IN PATIENTS WITH SERIOUS MENTAL ILLNESS

            Learning Objectives

            After completing this application-based continuing education activity, pharmacists will be able to:

            • DEFINE the risks of anticholinergic adverse effects in patients with mental illness
            • DESCRIBE a 5-step strategy to reduce anticholinergic burden and monitor for adverse effects

            After completing this application-based continuing education activity, pharmacy technicians will be able to:

            • DEFINE the risks of anticholinergic adverse effects in patients with mental illness
            • DESCRIBE a 5-step strategy to reduce anticholinergic burden and monitor for adverse effect

              Watercolor of a pharmacist walking up a flight of stairs carrying a bag of purchased items. His back is to the reader, heading towards the bright outdoors.

               Release Date

              Release Date: March 1, 2026

              Expiration Date: March 1, 2029

              Course Fee

              FREE!

              There is no funding for this CE.

              ACPE UANs

              Pharmacist: 0009-0000-26-005-H01-P

              Pharmacy Technician: 0009-0000-26-005-H01-T

              Session Codes

              Pharmacist: 26YC05-SEA84

              Pharmacy Technician: 26YC05-AES48

              Accreditation Hours

              .75 hours of CE

              Accreditation Statements

              The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-26-005-H01-P/T will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

               

              Disclosure of Discussions of Off-label and Investigational Drug Use

              The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

              Faculty

              Tammie Lee Demler, BS, PharmD, MBA, BCGP, BCPP, FAAPP

              Psychiatric Pharmacy Practice Residency Program Director

              Buffalo Psychiatric Center | Office of Mental Health

              Buffalo, NY

               

              Faculty Disclosure

              In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

              Tammie Lee Demler, B.S., PharmD has no relationships with ineligible companies.

               

              ABSTRACT

              Medical and mental health medications can contribute to overall anticholinergic burden (ACB) of patients receiving treatment for psychiatric conditions. Risks of ACB can include short-term risks and long-term sequelae. Some medications require muscarinic action to achieve the intended clinical effect, while others are limited by unintended anticholinergic adverse effects. Prescribers can often exchange medications with undesirable anticholinergic effects with alternatives that do not have the same adverse effects without compromising the intended clinical outcome. Pharmacists can take action to mitigate ACB and avoid short- and long-term complications of excess anticholinergic exposure. This continuing education activity summarizes evidence-based strategies for recognizing anticholinergic adverse effects and medications associated with ACB frequently used in patients with serious mental illness.

              CONTENT

              Content

              INTRODUCTION

              Let’s start this continuing education (CE) activity with a case. Bob is a 63-year-old who has had lifelong exacerbations of disabling psychosis. In addition to his psychiatric diagnosis, Bob also struggles to control concomitant medical conditions. These conditions include urinary incontinence, benign prostatic hyperplasia (BPH), and severe constipation that persists from a previous gastrointestinal obstruction and surgical perforation. He has been experiencing breakthrough psychotic symptoms on his current antipsychotic and arrives at the pharmacy today to pick up his new antipsychotic, xanomeline combined with trospium chloride (Cobenfy). Bob mentions to the pharmacy technician he is also having pain and trouble sleeping. He would like to purchase a bottle of over-the-counter (OTC) Tylenol PM (acetaminophen with diphenhydramine). The pharmacy technician recognizes diphenhydramine’s potential conflict with his new prescription and alerts the pharmacist. Staying current with new medications is key to providing optimal care and safety for patients. The pharmacist contacts the prescriber to discuss less complicating anticholinergic options for Bob.

               

              Acetylcholine (ACh) is a neurotransmitter found in the brain and peripheral nervous system. Pharmacologic manipulation of this neurotransmitter has resulted in the advancement of novel pathways to treat conditions ranging from anaphylaxis rescue to treatment of dementia. Unintentional consequences of ACh manipulation include adverse effects associated with anticholinergic burden (ACB). The magnitude of ACB increases with the number of medications with anticholinergic characteristics added to the prescribed regimen. Often overlooked is the added burden of a patient’s OTC medications ranging from sleep aids to antidiarrheals.1 It is also important to differentiate anticholinergic action from drug-induced fluid depletion, like that expected with diuretics, which have no hallmark muscarinic effects.

               

              Increased ACB results in short-term adverse effects like dry mouth, blurred vision, and urinary retention. It can also cause or contribute to long-term effects including dementia, worsening physical function, and increased risk of falls.1 The characteristics of anticholinergic reactions are easier to remember when understanding the normal function of muscarinic receptors at different sites in the body. The following symbolic descriptions can help you recall these effects2:

              • Mad as a hatter (delirium, cognitive deficits)
              • Blind as a bat (eye symptoms, blurry vision)
              • Dry as a bone (decreased sweating/dry mouth/dry skin)
              • Hot as a hare (elevated body temperature)
              • Bloated as a toad (constipation)
              • The heart runs alone (tachycardia)
              • Full as a flask (urinary retention)
              • Red as a beet (cutaneous vasodilation)

              Clinicians (including pharmacists and technicians) can rank medications according to their ACB contribution and predict their cumulative effects.

               

              PAUSE AND PONDER: What diagnoses and conditions may be worsened if patients are exposed to anticholinergic medications?

               

              What Does the Beers Criteria Have to Say?
              The American Geriatrics Society (AGS) Beers Criteria warns of diminished medication elimination as we age. Using highly anticholinergic medications is riskier in older adults, resulting in exaggerated adverse effects such as confusion, xerostomia (dry mouth), and anticholinergic toxicity. Even younger adults are at risk of long-term cumulative exposure to anticholinergic drugs that can lead to delirium (an acute, fluctuating disturbance in attention and awareness) and dementia (a chronic, progressive cognitive decline).1 In addition to central nervous system anticholinergics, Beers also recommends avoiding anticholinergic gastrointestinal antispasmodics and skeletal muscle relaxants because of questionable efficacy (Table 1).1

               

              Table 1. Illustrative List of Potentially Inappropriate Medication Use in Older Adults1

              Organ system Therapeutic category Illustrative examples Recommendations
              Central nervous system

               

              Antidepressants with strong anticholinergic activity, alone or in combination

               

              TCA

              •       Amoxapine

              •       Clomipramine

              •       Desipramine

              •       Doxepin > 6 mg/day

              •       Imipramine

              •       Nortriptyline

               

              SSRI

              •       Paroxetine

              Avoid

               

              •       Highly anticholinergic, sedating.

              •       May cause orthostatic hypotension

               

              Exception:

              Low-dose doxepin 6 mg/day or less is comparable to placebo

              Antiparkinsonian medications with strong anticholinergic activity

               

              •       Benztropine (oral)

              •       Trihexyphenidyl

              Avoid

               

              Treatment of drug-induced EPS: Not recommended for prevention or treatment of EPS due to antipsychotics

               

              Treatment of Parkinson disease: More effective medications are available for the treatment of Parkinson disease

              ABBREVIATIONS: EPS = extrapyramidal symptoms; SSRI = selective serotonin reuptake inhibitors; TCA = tricyclic antidepressants

               

              The Beers Criteria also includes potentially inappropriate medications (PIMS) for older adults that can worsen a condition or syndrome. Anticholinergic medication can exacerbate lower urinary tract symptoms, BPH, and glaucoma. Therefore, prescribers should avoid them in patients with these conditions.1 Peripheral effects of ACB include constipation, dry mouth, tachycardia, and urinary retention. Central adverse effects include agitation, confusion, delirium, and cognitive impairment. Individuals with serious mental illnesses (SMI) are in a state of chronic cerebral cholinergic depletion and exposure to high ACB can worsen negative symptoms (a reduction or absence of normal behaviors and functions related to motivation and interest, or verbal/emotional expression) leading to further functional and cognitive impairment.3

               

              Anticholinergic medications frequently cause dry mouth, and medication-induced xerostomia can result in discomfort and oral health complications.4 Saliva not only facilitates swallowing and digestion, but also promotes the removal of harmful microorganisms.5 Medication-induced xerostomia has been reported in twice the number of patients taking anticholinergic medications compared to non-medicated individuals (30% as opposed to 16%, respectively).6 Data suggests that patients with dry mouth are 11.5% more likely to develop oral candidiasis, also called thrush, than those without xerostomia.7,8 More than 95% of dry mouth cases reported in residential long-term care settings for older adults were attributed to medication use and not a natural consequence of aging.4,9

               

              The development of dementia with long-term anticholinergic use has been well researched. Numerous studies have investigated the potential cognitive impacts of prolonged chronic anticholinergic exposure.10-14 Epidemiological research has demonstrated that anticholinergic medications’ impact on the development of dementia is significant, with an increased risk of up to 50% among those with high ACB. Researchers have been able to detect risk associated with anticholinergic use up to 20 years before diagnosis.10-14

               

              PAUSE AND PONDER: What diagnoses and conditions may be affected when using anticholinergic medications? What OTC medications may pose anticholinergic risk?

               

              ESTABLISHING AN ACB ACTION PLAN

              Establishing an ACB action plan is as easy as following five steps.

               

              First, the Beers Criteria expert panel recommends routine medication reviews that include consideration of total ACB. Clinicians should calculate ACB risk scores to determine ACB magnitude. Numerous published scales are available to measure ACB. Expert consensus groups develop scales using clinical experience along with research evaluating anticholinergic properties of medications. One calculator that is available is the ACB Calculator, which combines the Anticholinergic Cognitive Burden Scale (ACBS)15 and the German Anticholinergic Burden Scale (GABS).16 This calculator is available at https://www.acbcalc.com/.17 The developers report their source calculators are valid, reliable, and have been used as a pharmacology standard to measure ACB. A score of 3 or greater on the ACBS is associated with significant cognitive impairment and increased mortality.

               

              The second step is to use direct observation and consider patient self-reported adverse effects.

              • Clinicians should inquire about physical symptoms associated with anticholinergic toxicity at each patient encounter. They should evaluate ACB in individuals with new or worsening urinary retention, significant constipation, dry mouth, or any of the symptoms described earlier.
              • Clinicians should evaluate individuals who report confusion or new or worsening memory impairment for ACB.

              graduated steps with a glowing star at the top, featuring the number 1, and arrows pointing up

              Third, the clinical team needs to evaluate the patient’s regimen to determine whether pharmacologic substitution to medications with less ACB is possible.

              • Diphenhydramine (Benadryl) or sedating antihistamines for allergies? Individuals seeking relief of allergic symptoms may find less sedating options such as loratadine (Claritin) adequate. For others requiring greater control, exploring intranasal steroids (like fluticasone) used along with loratadine may provide better symptom relief.
              • Ask the question, “Can the patient use antipsychotics or antidepressants with less ACB?” Individuals taking antipsychotics report a spectrum of adverse effects and symptom improvement. Clozapine is ranked among the most anticholinergic antipsychotics currently available, however its position also as the most superior antipsychotic prevails for many patients who need it.18 Clinicians can evaluate potential ACB using established rankings when prescribing antipsychotics. Odds ratios reveal that quetiapine (Seroquel) has one of the highest odds ratios of 4.53, meaning a 4.53 times higher chance of experiencing anticholinergic effects (see Figure 1).18 While not all antipsychotics are entirely interchangeable, evidence supports relative equivalency for most when given for an adequate duration and at optimal doses. Antidepressants can be ranked for ACB more efficiently by their class effects, with the tricyclic antidepressant class contributing high ACB and selective serotonin reuptake inhibitors (SSRI)/serotonin norepinephrine reuptake inhibitors (SNRI) with low ACB contribution potential. The SSRI paroxetine (Paxil), however, is an exception to the SSRI class benefit because Beers cautions against its use for those at risk of high ACB.1

               

              Figure 1. Anticholinergic Effects of Commonly Prescribed Second Generation Antipsychotics Ranked by Odds Ratio18

              Bar graph depicts the odds ratio of anticholinergic effects associated with various drugs

              Fourth, it’s essential to educate patients about OTC medications for sleep and allergies that have anticholinergic properties.1,19

              • Using diphenhydramine in situations such as acute treatment of severe allergic reactions is appropriate, even for older adults. Having diphenhydramine on hand for many families is critical to emergency planning.
              • Diphenhydramine and other sedating antihistamines are limited by tolerance that develops when used chronically as a sleep aid. Melatonin is a popular alternative; however the Food and Drug Administration (FDA) regulates it less strictly than other medications, and some formulations contain inconsistent amounts of melatonin. In fact, analysts have found melatonin supplements to contain almost 3.5 times more melatonin than reported on the label. Prescription melatonin agonists like ramelteon (Rozerem), are an option for individuals who prefer a non-controlled, FDA approved intervention for sleep onset insomnia.
              • Patients with sleep complaints can try nonpharmacologic interventions before exploring medications that can cause further complications. Interventions include developing a consistent schedule for sleep-wake times, controlling the environment (decreasing noise and temperature), and avoiding vigorous physical activity and caffeine consumption before bedtime. Avoiding blue light from cell phones and other devices is also essential to promote natural melatonin release and facilitate decreased sleep latency.
              • Pharmacy technicians can be a great to deliver educational materials with pharmacist review. These materials can include symptom checklists prepared by healthcare professionals. Pharmacists should calculate scores when a patient presents with possible ACB or when conducting a routine medication review. Pharmacists can also check ACB scores technicians calculate for them before they share them with patients. Pharmacy technicians be sure to include OTC purchases and all prescription medications because burden scores should consider the total medication regimen.

               

              Finally, all healthcare providers need to stay current with newly approved medications because these may not be available in an ACB calculator.1,20

              • The AGS Beers Criteria is scheduled for updates every three years. Pharmacists and pharmacy technicians should review the summary tables that highlight anticholinergic agents newly included in the List.
              • ACB calculators are limited by the medications they include for ranking. New medications are often not readily available until expert update the calculator.
              • Cobenfy’s prescribing information, for example, is not available in the ACBS yet. This “first in class” antipsychotic is a muscarinic combination of xanomeline and trospium chloride. The prominent precautions provided in its labeling are associated with its anticholinergic adverse effects and risks, as reflected in Table 2.

               

              Table 2. Highlights of Xanomeline/Trospium Chloride’s Anticholinergic Warnings20

              Contraindicated in patients with

               

              •       Urinary retention

              •       Moderate or severe hepatic impairment

              •       Gastric retention

              •       History of hypersensitivity to xanomeline or trospium chloride

              •       Untreated narrow-angle glaucoma

              Clinical Considerations

               

              •       Risk of urinary retention: can cause urinary retention.

              •       Biliary disease: Assess liver enzymes and bilirubin prior to initiating and as clinically indicated (with caution).

              •       Symptoms of gallbladder disorders, biliary disorders, and pancreatitis should be assessed as clinically indicated during treatment.

              •       May decrease gastrointestinal motility: Use with caution in patients with gastrointestinal obstructive disorders because of the risk of gastric retention.

              •       Risk of use in patients with narrow-angle glaucoma: Use only if benefits outweigh the risks and with careful monitoring.

              •       Increases in heart rate: May increase heart rate (monitor)

               

              So, what about Bob? Clinicians skilled in developing ACB action plans determined that with some small changes, as described in Table 3, they could minimize his anticholinergic risks. They continued some of Bob’s current medications that did not contribute to the ACB. More options could be considered in the future if Bob’s symptoms continue or require further intervention. For example, the clinical team chose brexpiprazole because it had the least ACB of available options, but many others could be explored. What changes would you have made?

               

              Table 3. Reducing Bob’s Anticholinergic Burden

              Bob’s medication list ACB score

              currently

              Action Alternative ACB score recalculated
              Oxybutynin for urinary incontinence 3 Choose alternative Mirabegron 0
              Quetiapine for psychosis 3 Choose alternative Brexpiprazole 0
              Acetaminophen with Diphenhydramine for insomnia and arthritis pain 0

               

              3

              Choose alternative Plain APAP

               

              Ramelteon for sleep onset insomnia

              0

               

               

              0

              Tamsulosin for BPH 0 No change 0
              Total ACB score 9   0
              ABBREVIATIONS: ACB = anticholinergic burden, BPH = benign prostatic hyperplasia

               

              CONCLUSION

              Clinicians should consider using a calculator, such as the Anticholinergic Burden Calculator, as a clinical support tool for determination during a routine medication review. Many medications with anticholinergic properties are prescribed out of clinical necessity and without an appropriate alternative for certain patients. Calculating ACB is also advisable if the patient presents with symptoms that suggest possible anticholinergic toxicity.

              Pharmacist Post Test (for viewing only)

              MUSCARINIC MALADIES: 5 KEY STEPS TO NAVIGATE ANTICHOLINERGIC BURDEN IN PATIENTS WITH SERIOUS MENTAL ILLNESS
              26-005 Pharmacist Post-test

              Pharmacist Post-test
              After completing this continuing education activity, pharmacists will be able to
              1. Define the risks of anticholinergic adverse effects in patients with mental illness
              2. Describe a 5 step strategy to reduce anticholinergic burden (ACB) and monitor for adverse effects

              *

              1. Using the memory aid that describes anticholinergic effects, what does “Bloated as a toad” describe?
              A. Constipation
              B. Urinary retention
              C. Tachycardia

              *

              2. Select the pair of words that is properly matched.
              A. Blind as a bat (cutaneous vasodilation)
              B. Dry as a bone (decreased sweating/dry mouth/dry skin)
              C. Red as a beet (tachycardia)

              *

              3. One of your patients in the long-term care (LTC) facility describes her tongue as “burning” and “itchy” What should the pharmacist consider when consulting with her prescriber?
              A. LTC residents are at high risk of xerostomia and oral candidiasis
              B. LTC residents are easily confused; nursing staff should force fluids
              C. LTC residents often complain about issues that are just a natural part of aging.

              *

              4. John-Michael is a 68-year-old who is experiencing confusion and increased loss of memory. You calculate an ACB score of 5, what does this mean?
              A. High anticholinergic burden: medication review needed
              B. Low anticholinergic burden: medication review needed
              C. Acceptable anticholinergic burden: no further action

              *

              5. John-Michael is at the pharmacy to pick up his monthly refills. Which of his medications is the most anticholinergic?
              A. Ibuprofen (Motrin)
              B. Paroxetine (Paxil)
              C. Hydrochlorothiazide (HCTZ)

              *

              6. You are conducting a routine medication review for John-Michael. The prescriber asks you what antidepressant options have less ACB. Which option do you recommend?
              A. Brexpiprazole (Rexulti)
              B. Amitriptyline (Elavil)
              C. Sertraline (Zoloft)

              *

              7. How might you explain what anticholinergic burden is to a patient who has a serious mental illness?
              A. “ACB measures the number of medications with side effects like drowsiness and dry mouth that you take.”
              B. “ACB makes sure you only take prescription medication and you avoid OTC products.”
              C. “ACB measures drug-induced fluid depletion, like that expected with diuretics.”

              *

              8. 68-year-old John-Michael is picking up his monthly prescriptions and is also purchasing OTC diphenhydramine (Benadryl) for his bee sting allergy. What is the recommendation for diphenhydramine for this patient?
              A. Limit diphenhydramine use only to allergic reactions
              B. Do not OTC diphenhydramine under any circumstance
              C. Only use low dose pediatric diphenhydramine

              *

              9. How can you incorporate your pharmacy technician into your ACB action plan?
              A. Teach them to calculate ACB scores for just the patient’s OTC purchases
              B. Encourage them to create symptom checklists for patients with possible ACB risk
              C. Train them to offer professionally prepared patient educational materials

              *

              10. What common pharmacodynamic effect on the heart can an anticholinergic medication cause?
              A. Tachycardia
              B. Bradycardia
              C. Heart failure

              Pharmacy Technician Post Test (for viewing only)

              MUSCARINIC MALADIES: 5 KEY STEPS TO NAVIGATE ANTICHOLINERGIC BURDEN IN PATIENTS WITH SERIOUS MENTAL ILLNESS
              26-005 Pharmacy Technician Post-test

              After completing this continuing education activity, pharmacy technicians will be able to
              1. Define the risks of anticholinergic adverse effects in patients with mental illness
              2. Describe a 5 step strategy to reduce anticholinergic burden (ACB) and monitor for adverse effects

              *

              1. Using the memory aid that describes anticholinergic effects, what does “Bloated as a toad” describe?
              A. Constipation
              B. Urinary retention
              C. Tachycardia

              *

              2. Select the pair of words that is properly matched.
              A. Blind as a bat (cutaneous vasodilation)
              B. Dry as a bone (decreased sweating/dry mouth/dry skin)
              C. Red as a beet (tachycardia)

              *

              3. What is the term for dry mouth caused by anticholinergic medications?
              A. Xerostomia
              B. Narrow Angle
              C. Extrapyramidal

              *

              4. John-Michael is a 68-year-old who is experiencing confusion and increased loss of memory. The pharmacist calculates an ACB score of 5, what does this mean?
              A. High anticholinergic burden: medication review is needed
              B. Low anticholinergic burden: no medication review needed
              C. Acceptable anticholinergic burden: no medication review needed

              *

              5. John-Michael is at the pharmacy to pick up his monthly refills. Which of his medications is the most anticholinergic?
              A. Ibuprofen (Motrin)
              B. Paroxetine (Paxil)
              C. Hydrochlorothiazide (HCTZ)

              *

              6. What antidepressant has less anticholinergic burden than the others?
              A. Brexpiprazole (Rexulti)
              B. Amitriptyline (Elavil)
              C. Sertraline (Zoloft)

              *

              7. How might you explain what anticholinergic burden is to a patient who has a serious mental illness?
              A. “ACB measures the number of medications with side effects like drowsiness and dry mouth that you take.”
              B. “ACB makes sure you only take prescription medication and you avoid OTC products.”
              C. “ACB measures drug-induced fluid depletion, like that expected with diuretics.”

              *

              8. 68-year-old John-Michael is picking up his monthly prescriptions and is also purchasing OTC diphenhydramine (Benadryl) for his bee sting allergy. What step can you take to ensure this does not experience adverse ACB effects?
              A. Inform the pharmacist of your concerns so he can counsel
              B. Tell the patient he should not purchase OTC Benadryl
              C. Pretend the patient’s credit card has been declined

              *

              9. What task is appropriate for pharmacy technicians in the ACB action plan?
              A. Calculating ACB scores for just over-the-counter medication purchases
              B. Conducting symptom surveys for patients with possible ACB risk
              C. Offering patient educational materials prepared by the pharmacist.

              *

              10. What common pharmacodynamic effect on the heart can an anticholinergic medication cause
              A. Tachycardia
              B. Bradycardia
              C. Heart failure

              References

              Full List of References

              1. By the 2023 American Geriatrics Society Beers Criteria® Update Expert Panel. American Geriatrics Society 2023 updated AGS Beers Criteria® for potentially inappropriate medication use in older adults. J Am Geriatr Soc. 2023;71(7):2052-2081. doi:10.1111/jgs.18372
              2. Migirov A, Datta AR. Physiology, Anticholinergic Reaction. In: StatPearls. Treasure Island (FL): StatPearls Publishing; July 31, 2023.
              3. Peralta V, de Jalón EG, Moreno-Izco L, et al. The effect of anticholinergic burden of psychiatric medications on major outcome domains of psychotic disorders: A 21-year prospective cohort study. Schizophr Res. 2024;264:386-393. doi:10.1016/j.schres.2024.01.020
              4. Xu D, Zhu H, Wu M. Disproportionality analysis of drug-induced dry mouth using data from the United States food and drug administration adverse event reporting system database. Heliyon. 2024;10(19):e38561. Published 2024 Sep 26. doi:10.1016/j.heliyon.2024.e38561
              5. Rodriguez A, Maniaci A, Vaira LA, Saussez S, Lechien JR. Xerostomia, sticky saliva and dysphonia. Eur Arch Otorhinolaryngol. 2023;280(11):5147-5148. doi:10.1007/s00405-023-08171-x
              6. Stoopler ET, Villa A, Bindakhil M, Díaz DLO, Sollecito TP. Common Oral Conditions: A Review. JAMA. 2024;331(12):1045-1054. doi:10.1001/jama.2024.0953
              7. Molek M, Florenly F, Lister INE, Wahab TA, Lister C, Fioni F. Xerostomia and hyposalivation in association with oral candidiasis: a systematic review and meta-analysis. Evid Based Dent. Published online January 24, 2022. doi:10.1038/s41432-021-0210-2
              8. Villa A, Polimeni A, Strohmenger L, Cicciù D, Gherlone E, Abati S. Dental patients' self-reports of xerostomia and associated risk factors. J Am Dent Assoc. 2011;142(7):811-816. doi:10.14219/jada.archive.2011.0269
              9. Thomson WM, Smith MB, Ferguson CA, Moses G. The Challenge of Medication-Induced Dry Mouth in Residential Aged Care. Pharmacy (Basel). 2021;9(4):162. Published 2021 Oct 1. doi:10.3390/pharmacy9040162
              10. Ruan JY, Liu Q, Chung KF, Ho KY, Yeung WF. Effects of sleep hygiene education for insomnia: A systematic review and meta-analysis. Sleep Med Rev. 2025;82:102109. doi:10.1016/j.smrv.2025.102109
              11. Coupland CAC, Hill T, Dening T, Morriss R, Moore M, Hippisley-Cox J. Anticholinergic Drug Exposure and the Risk of Dementia: A Nested Case-Control Study. JAMA Intern Med. 2019;179(8):1084-1093. doi:10.1001/jamainternmed.2019.0677
              12. Zheng YB, Shi L, Zhu XM, et al. Anticholinergic drugs and the risk of dementia: A systematic review and meta-analysis. Neurosci Biobehav Rev. 2021;127:296-306. doi:10.1016/j.neubiorev.2021.04.031
              13. Chatterjee S, Talwar A, Aparasu RR. Anticholinergic medications and risk of dementia in older adults: Where are we now?. Expert Opin Drug Saf. 2020;19(10):1251-1267. doi:10.1080/14740338.2020.1811227
              14. Dmochowski RR, Thai S, Iglay K, et al. Increased risk of incident dementia following use of anticholinergic agents: A systematic literature review and meta-analysis. Neurourol Urodyn. 2021;40(1):28-37. doi:10.1002/nau.24536
              15. Boustani, M., Campbell, N., Munger, S., Maidment, I., & Fox, C. (2008). Impact of Anticholinergics on the Aging Brain: A Review and Practical Application. Aging Health, 4(3), 311–320. https://doi.org/10.2217/1745509X.4.3.311
              16. Kiesel EK, Hopf YM, Drey M. An anticholinergic burden score for German prescribers: score development. BMC Geriatr. 2018;18(1):239. Published 2018 Oct 11. doi:10.1186/s12877-018-0929-6
              17. King, R. Rabino, S. ABC Calculator. Updated July 2024. Accessed Dec 23, 2025. https://www.acbcalc.com/
              18. Leucht S, Priller J, Davis JM. Antipsychotic Drugs: A Concise Review of History, Classification, Indications, Mechanism, Efficacy, Side Effects, Dosing, and Clinical Application. Am J Psychiatry. 2024;181(10):865-878. doi:10.1176/appi.ajp.20240738
              19. Melatonin: what you need to know. National Center for Complementary and Integrative Health (NCCIH). Updated May 2024. Accessed Dec 22, 2025. nccih.nih.gov/health/melatonin-what-you-need-to-know
              20. Cobenfy. Prescribing information. Bristol-Myers Squibb Company, Inc.; 2024.

              Who are you? Who are We? Professional Identity in Experiential Learning

              Learning Objectives

               

              After completing this application-based continuing education activity, pharmacist preceptors will be able to

                1. Describe professional identify formation
                2. Apply the steps in development of a professional identity
                3. Identify activities that develop professional identity appropriately

                Healthcare professionals with arms crossed.

                 

                Release Date: February 23, 2026

                Expiration Date: February 23, 2029

                Course Fee

                Pharmacists: $7

                UConn Faculty & Adjuncts:  FREE

                There is no grant funding for this CE activity

                ACPE UANs

                Pharmacist: 0009-0000-26-016-H04-P

                Session Code

                Pharmacist:  23PC49-ABC37

                Accreditation Hours

                2.0 hours of CE

                Accreditation Statements

                The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-26-016-H04-P  will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

                 

                Disclosure of Discussions of Off-label and Investigational Drug Use

                The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

                Faculty

                Jennifer Luciano, PharmD
                Director, Office of Experiential Education; Associate Clinical Professor
                UConn School of Pharmacy
                Storrs, CT

                Jeannette Y. Wick, RPh, MBA, FASCP
                Director, Office of Pharmacy Professional Development
                UConn School of Pharmacy
                Storrs, CT

                Ethan Yazdanpanah
                PharmD Candidate 2025
                UConn School of Pharmacy
                Storrs, CT

                 

                 

                Faculty Disclosure

                In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

                Jeannette Wick, Ethan Yazdanpanah, and Jennifer Luciano do not have any relationships with ineligible companies

                 

                ABSTRACT

                Discovering what it means to be a good healthcare provider goes beyond knowledge acquisition and education for pharmacy students; it demands a transformative journey of professional identity formation (PIF). The pharmacy profession, through its professional organizations, has identified a number of core values, but as the profession changes, new core values are emerging. PIF occurs over a trajectory, starting in pharmacy school (or even before) and continuing throughout life. Preceptors can use a number of techniques to help pharmacy students with PIF, assuring that our future pharmacists hold the same values ats the profession at large. Exposing students to a variety of situations, asking open-ended questions, using teach-back methods, and introducing students to professional organizations are a few.

                CONTENT

                Content

                INTRODUCTION

                Let’s begin this continuing education activity with some questions. What makes a nurse a nurse? What makes a nurse a good or exceptional nurse? What makes an electrician an electrician? What makes an electrician a good or exceptional electrician? What makes a pharmacist a pharmacist? What makes a pharmacist a good or exceptional pharmacist? Those questions are no doubt difficult to answer. Preceptors may be making a list mentally of the qualities that the ideal nurse, electrician, or pharmacist should possess. Certainly, for each of these professions, education will be the foundation. Here’s a harder question: Is it possible to be a good or exceptional nurse, electrician, or pharmacist but a terrible person? And is it possible to be a good and loyal pharmacy employee, but not such a good pharmacist? All these questions speak to the concept discussed here: professional identity.

                 

                Discovering what it truly means to be a healthcare provider goes beyond knowledge acquisition and education for pharmacy students; it demands a transformative journey of professional identity formation (PIF) starting even before introductory pharmacy practice experiences (IPPE) (perhaps with acceptance into a pharmacy program or during professionalism ceremonies) and continuing past graduation and over an entire career. As the introduction hints, preceptors must distinguish between education, professionalism, and professional identity. A quick way to differentiate between the latter two is that a student’s professionalism is outwardly observable. Professional identity, however, is defined by a student’s internal thinking, feeling, and acting like a member of the pharmacy profession and its community.1

                 

                Pharmacists can use their extensive, science-based education to assume many professional identities; they may work in community, hospital, health-system, research, information technology, marketing, or a vast number of other positions. Viewing the history of the profession in just the last century, various identities have accumulated (rather than shifted) over time.2 The typical pharmacist’s main responsibility was once compounding. As the industrial revolution made it possible to produce dosage forms en masse, compounding fell out of favor and dispensing manufactured products became the primary focus of a typical pharmacist. Within just the last 20 years, pharmacists have made major inroads into establishing their role as necessary health care professionals rather than just retailers.3 Pharmacists have been shown to be key in improving therapeutic outcomes with a new focus on patient focused intervention.4 Pharmacists’ employment opportunities are growing and adapting to a changing field but the profession’s fundamental or core values are somewhat fixed. Table 1 lists the pharmacy profession’s current core values as promulgate by the American Pharmacists Association.

                 

                Table 1. The Pharmacist’s Core Values5,6

                Commitment to the patient’s well-being ·       Engage in shared decision making and respect patients’ right to self determination

                ·       Protect patient life and aim for best outcomes

                Pharmaceutical expertise ·       Maintain competence in knowledge and abilities to ensure the safe and effective use of medication
                Reliability and care ·       Find balance between risk and benefit in treatments

                ·       Maintain trust and confidentiality with patients

                ·       Collaborate reliably with other healthcare professionals to ensure best health outcomes

                Social responsibility ·       Act with honesty and integrity in professional relationships

                ·       Avoid discrimination and seek healthcare equity in society

                 

                PAUSE AND PONDER: Look at Table 1. What other values would you add to the table?

                 

                As the profession’s identity evolves, pharmacists’ identities and their core values must follow suit. While pharmacists must be lifelong learners and adapt over time to new conditions, change is most readily achieved in the initial learning process as pharmacy students. In other words, you can teach old dogs new tricks, but it’s easier to teach puppies. In class, faculty teach students information a pharmacist should know and address how to outwardly act like a professional, but the profession demands something more: the development of a professional identity. We rely on our community of pharmacist preceptors to augment the various didactic courses to cultivate new pharmacist graduates who identify strongly with our core values.

                 

                PIF is a crucial aspect of pharmacy experiential education. Students require experiential learning and immersion into the profession to assimilate the qualities that make pharmacists unique and different from other healthcare providers. The Accreditation Council for Pharmacy Education (ACPE)-required IPPE rotations provide students with important opportunities to influence PIF, and the PIF process continues during a student’s advanced pharmacy practice experiences (APPE).7

                 

                The Pharmacy Student’s IPPE Rotation

                IPPE rotations serve a much broader purpose than students fulfilling educational requirements and completing dreaded 50-page workbooks that some schools use that aim to help them reflect on or consolidate learning. IPPE rotations should introduce students to the way front line pharmacists navigate real-world pharmacy practice situations. Students primarily relegated to counting pills and organizing stock in the back of a pharmacy are unlikely to develop professional identities. If students perceive that preceptors think of them as free labor or burdensome obligations, they will not engage in the deeper discussions about the preceptor as a person fulfilling professional obligations. Students should observe and actively take part in various aspects of the profession, applying theoretical knowledge acquired in classrooms to real-world situations. Practical knowledge gained through these experiences helps students to develop essential professional skills and test their learning.

                 

                Experiential learning rotations should also expose students to different types of pharmacist positions and responsibilities. By observing different practice settings and interacting with pharmacists, patients, and other healthcare professionals, students can explore their interests, while realizing their strengths and developing professional values.

                 

                Step-by-Step to Professional Identity

                Throughout pharmacy education, faculty members encourage students to exhibit professionalism; they may

                • suggest more productive ways to present ideas
                • prompt students to elevate or refine language or speak in ways patients will understand, or
                • suggest that certain clothing choices can diminish peoples’ view of them and their credibility

                 

                While classroom faculty can teach and model the concept of professionalism, preceptors have the responsibility of supporting students in their PIF journey. Teaching starts the learning process; ultimately, students will need to “create their own adventures.” In other words, they must learn to apply aspects of specific material and explore different experiences to develop a professional identity. Relating to the definition of PIF, a pharmacy student’s PIF process must involve thinking, feeling, and acting like a pharmacist.

                 

                To discuss professional identity, preceptors and all pharmacists who influence the student’s learning process must acknowledge the steps inherent in PIF. Personal identity is based on an individual’s concept of who they are and how others perceive them.7 Individuals develop personal identity in stages starting at birth but personal identity begins at birth and continues throughout life. Professional identity develops in a similar but slightly different way.

                 

                Robert Kegan, a Harvard psychologist, developed a framework for longitudinal development of the self into a moral meaning-making entity that has had lasting impact on PIF in education of professionals.3,8-10 His framework includes six stages with stage 0 beginning at birth. Stages 0 and 1 concern young children’s development of basic motor function and sensing the physical world around them (and are not discussed here).8

                 

                In relation to PIF, the health professional must pass through at least stages 2 through 4 of the framework: imperial, interpersonal, and institutional.10 This framework, with steps 2 through 5 shown in Table 2, defines the personal characteristics and related professional context of an individual in continuous stages of development. Individuals who reach the final stage, stage 5, or the inter-individual self-transforming stage, open themselves to multiple identities and other value systems, achieving full personal autonomy.8 Research shows that not all individuals reach stage 5.10,11 However, with effective socialization partnered with experience in the pharmacist’s potential identities, students may reach this level during their careers.

                 

                Table 2. Kegan’s Stages of Personal and Professional Identity Development­8,10

                Stage Personal characteristics Professional context
                2. Imperial Individuals put their own needs and interests first but consider other people’s views. Individuals fill their professional roles but do so with a primary motivation of following rules. Individuals exhibit low self-reflection and may struggle to balance emotions with reason.
                3. Interpersonal Individuals are concerned with others’ perceptions of them and able to reduce focus on self-interest. Individuals balance multiple perspectives simultaneously. Individuals are idealistic and self-reflective, seeking others to guide them. Individuals manage emotions acceptably and generally understand right and wrong.
                4. Institutional Individuals assess relationships with a focus on self-defined principles and standards. Individuals define themself independently of others. Individuals can understand relationships by appreciating different values and expectations. They internalize professional values and do not allow emotion relating to needs, desires, and passion to gain control over reason.
                5. Self-transforming Individuals reconcile contradictory or paradoxical ways of constructing meaning. They can recognize the interdependencies of different systems or ways of thinking. The self-transforming professional has a strong sense of self but also relies upon others knowledge and opinion in professional development. The professional integrates other identities into the total professional identity.

                 

                 

                The constantly evolving pharmacy profession and the lack of a specific list of steps for PIF makes it challenging for students to define an identity (and preceptors to help them). As the profession continues to develop to offer a wide range of opportunities for pharmacists, preceptors will observe students finding varying paths of PIF. Different pharmacists will define the profession differently depending on their experiences. Pharmacy students might generally navigate this list of steps, common among many young people developing professionally12-15:

                 

                1. Exploration: In any career path, exploration is the first step in PIF. In pharmacy, the American Pharmacists Association offers the Career Pathway Evaluation (https://www.pharmacist.com/Career/Career-Pathways) to help aspiring pharmacists find a path forward. IPPE and APPE rotations should ideally provide students with opportunities to explore various pharmacy practice settings and work with pharmacists with a range of responsibilities. Students need to augment their existing identities—formed by their upbringing and personal beliefs—as they begin their pharmacy education and careers. Students come from diverse backgrounds with varying past experiences, cultural values, learning styles, and personal characteristics.
                2. Reflection and integration: Educators should encourage students to reflect on their experiences, strengths, values, and areas for improvement. Reflection helps students align personal and professional values, shaping their professional identities. Self-reflection and reflection from preceptors during IPPE rotations is necessary for growth. For example, a technician told Jayne, a pharmacist for a chain pharmacy, that a patient was in the counseling room and ready for an immunization. Jayne took her student with her to observe. Jayne asked the student to review the necessary paperwork and make sure the patient, a 17-year-old adolescent, met all the criteria for the human papilloma virus vaccine. The student said he did. When Jayne reviewed the paperwork, she found one problem. She asked the patient, “Which of your parents is here with you today?” In Jayne’s state, the legal age of consent was 18. When contacted by phone, the parent agreed to come in immediately and Jayne administered the vaccination. After all was done, she spent just a few minutes talking to the student about the duty to protect and comply with the law, describing a couple of other instances when she encountered similar situations.
                3. Commitment and advocacy: Commitment to the pharmacy profession and dedication to lifelong learning are essential elements in the development of a professional identity. Pharmacy students will become spokespeople for the profession and advocate for the inevitable change from retail-based to clinically- or service-based work. Pharmacists with solid professional identities will be lifelong learners and educators.

                 

                Students who have never worked in a pharmacy or observed a pharmacist at work (and some who have) may have inaccurate ideas about the profession. Preceptor Eddie encountered a curious situation when Adam, a P2 student, reported for an IPPE rotation. Adam was more than self-assured; Adam had an exaggerated sense of self-worth. He was bumptious (self-important or smug), so Eddie needed to work around Adam’s personal identity. Adam told Eddie that his older brother was a pharmacist who had told him that pharmacy schooling is pretty worthless. Adam said, “All you need to do is pass and you’re on your way to a darned good salary.” Eddie was astounded. Adam needed help reaching Step 2 of the PIF model—he was putting his own needs and beliefs first and disregarding others’ views. Eddie created a plan to help Adam develop more insight.

                 

                Each day when Adam came to work, Eddie presented two or three situations from his work experience that required more than just a body behind a computer. He would ask Adam to work through the problems and present the answers by the end of the day. In this way, he educated Adam about professional responsibility and clarified the difference between a person with a pharmacy degree and an exceptional pharmacist. PIF’s goal is for students to move from playing or imagining the pharmacist’s role to internalizing the pharmacist’s identity and acting as pharmacists at the unconscious level. The process shifts emphasis from ‘doing’ to ‘being.’ While professionalism can be put on and taken off like a white coat, professional identity stays with the healthcare professional at all times. Eddie was able to improve Adam’s professionalism, which was poor at the rotations start, and contribute to Adam’s professional identity.

                 

                PAUSE AND PONDER: When you were a student, which preceptors influenced your core values and how did you internalize them?

                 

                Activities that Develop Professional Identity

                Preceptors who work in different types of positions need to acknowledge their personal and professional strengths and limitations to determine what they can realistically offer to students. Before taking on the preceptor’s or mentor’s responsibilities, professionals must be familiar with their own skillsets.7,14

                • The first step preceptors should take is to embrace self-reflection. Just as preceptors should encourage students to engage in reflective practice, pharmacy is a profession in which preceptors must be lifelong learners. Established pharmacists will continue to accumulate PIF-related experiences over time to aid their effectiveness in guiding others.
                • Preceptors will then need to plan intentionally and commit to helping students develop professional identity. A reluctant or unprepared preceptor usually cannot teach students effectively. Sometimes pharmacists with extensive work experience on the frontlines might feel that students come with a more contemporary knowledge base and therefore, they have nothing to teach them. However, that pharmacist could be well-positioned to support the student’s PIF by embracing how their professional experiences led to a deeper understanding of their profession and the pharmacist’s role in supporting patient outcomes.

                 

                PAUSE AND PONDER: What are the most efficient ways to help your students develop professional identity in your practice location? What are the most important ideas you can teach? Are they the same?

                 

                PIF is a gradual process that revolves around socialization, not classroom lecture. IPPE rotations provide an ideal platform for students to engage in activities that promote professional development. Preceptors can work with students to facilitate PIF during an IPPE rotation in several ways. 7,16,17

                 

                Patient interactions: Direct patient interaction during IPPE can help students apply theoretical learning and develop communication skills, empathy, and a patient-centered approach to care. These experiences help students internalize a sense of responsibility toward patient well-being and strengthen trust in the caregiver-patient relationship.

                 

                Preceptors should expose students to patient counseling sessions as observers as often as possible. Consider Leonard, a preceptor who frequently tells students, “I am not going to bring you into this counseling session because it is too complicated. You won’t understand what’s going on.” This is a mistake. IPPE is an opportunity for students to be exposed to difficult real-life examples before they have to handle them alone. These experiences help develop professional identity and may even stimulate an “ah-HA!” moment about pharmacist responsibility for the student. Preceptors who ask students a few open-ended questions (e.g., What did you see that surprised you? What three points did I emphasize? What counseling techniques will you remember from this?) prompt students to engage. Inviting students to see a situation that requires pharmacists to work at the top of their license introduces step 4 (institutional)  and epitomizes PIF. Leonard has the opportunity to show his version of an independent and talented pharmacist who contributes to healthcare positively.

                 

                PIF opportunities need not be complicated. Sometimes PIF occurs concurrent with simple everyday tasks. Preceptors who walk students through their thought process when processing an order (i.e., Why does this document go here in the electronic medical record? Why am I looking at that lab before processing the order?) introduce students to the necessity of questioning routinely as a professional function. They can also ask students to find or calculate doses, explore drug interactions, and then provide the information to another interdisciplinary team member.

                 

                Not all patient interactions are pleasant or welcome, but they may be professionally necessary. Alex, the pharmacist, was dismayed when a technician came to him and said, “Mrs. Royce is here and wants to talk to you,” while rolling her eyes. Mrs. Royce was notorious for being loud, disrespectful, and a know-it-all. Alex didn’t answer immediately. The technician said, “Shall I tell her you are busy?” Alex said he would talk to her and briefed the IPPE student on Mrs. Royce’s personality. He said he was concerned because Mrs. Royce had recently had surgery, had a reaction to the opioid that was prescribed, and was switched to tramadol. He explained that regardless of his personal feelings, he needed to deal with the situation. When he asked Mrs. Royce how he could help her, she said, “The oxycodone made me sick as a dog. My friend up the street who is a nurse says the tramadol I am taking now is not worth anything. I am taking it and it is super mild but at least it’s something. I have an anti-inflammatory, too. I know this is a first-world problem since this was an elective surgery, so I should not complain. I am just a whiner with pain.” Alex reassured her that no one deserves pain, even if the surgery was elective. Alex counseled the patient with these points18-20:

                • Tramadol is a funny drug. People with certain genetic variations called CYP2D6 deficiencies get less relief from it. It gets a bad reputation because many clinicians don't know that. Take it if it helps. And it sounds like it helps a bit.
                • Schedule your anti-inflammatory around the clock. Don't wait until the pain is horrible. Take it every four to six hours for a few days. Eat a little something when you take it.
                • Use warm or cold compresses if they help but use them only for 10 minutes at a time once every hour. (You don't want to fry or freeze your skin.) If warm helps, use warm. If cold helps, use cold.
                • Move around as much as you can. It increases blood flow to the area.
                • Have you tried some acetaminophen? Some people find that taking a couple of acetaminophen once or twice a day for a couple of days helps--it won't address the inflammation but it may help with pain.
                • Consider finding an acupuncturist and/or a massage therapist who specializes in pain.

                After the session, Alex explained that dealing with patients like Mrs. Royce is an obligation, as is not showing whether he likes her. This attitude aligns with the “interpersonal” step of PIF (step 3)—balancing multiple perspectives and putting others’ needs first. He said that all pharmacists encounter difficult patients. He also said that he planned to check in on her by phone the next day. He asked the student if anything surprised her, and she said, “Yes. You didn’t say anything about the nurse’s bad advice!” Alex explained that professionals don’t speak badly of each other, especially when the information from Mrs. Royce was hearsay. He said he trusts that Mrs. Royce, the consummate know-it-all, will talk to the nurse and the nurse will call if she wants more information. The student was able to teach-back the key points of professional identity:

                • Treat all patients with respect, even when they don’t return the favor
                • Counsel carefully
                • Do not disparage other healthcare providers (talk to them directly if you have a concern about their advice)
                • Follow-up.

                When the student asked this preceptor for a letter of reference several months later, the preceptor said, “Remember Mrs. Royce? Her attitude is entirely different now. She’s kind and respectful when she comes in.”

                 

                Collaborative Practice: Preceptors can highlight interdisciplinary healthcare experiences, demonstrating teamwork, collaboration, and the ability to contribute effectively within a healthcare setting. In a health system setting, for example, many different pharmacists work in the same organization with varying responsibilities. A health system may include an inpatient and outpatient, specialized clinical, emergency department, investigational drug service, and oncology pharmacy. Each position requires modified professional identities and collaboration with different healthcare professionals. A preceptor can join forces with other pharmacists—a model that is increasingly popular and often called team precepting—to ensure students receive a well-rounded education in the short period of time provided.

                 

                Exposure to eustress (healthy, stimulating kind and level of stress): A preceptor should take the time to facilitate a learning environment that optimizes the likelihood that PIF will occur. Preceptors can discuss situations that present ethical dilemmas during IPPE rotations, prompting critical thinking, ethical decision-making, and the development of moral reasoning. As students are exposed to common ethical dilemmas, they will begin to develop problem solving skills; build confidence; and think, act, and feel like pharmacists. Students who have not yet assimilated the second step of PIF—the imperial—may be more concerned with packing up to leave at their assigned quitting time than finishing a task. Helping students learn that sometimes the clock should not dictate decisions also develops professional identity.

                 

                Exposure to unanticipated, stressful misadventure. Marguerite was precepting a student when a technician came behind the bench with arms raised and a robber holding a gun behind her. The four other employees and the student froze, and Marguerite handled the situation, emptying the vault into the robber’s duffel bag. After the robbery, everyone was shaken but no one was hurt. Although the store manager’s opinion was to send the student home, Marguerite insisted on a post-incident stress debriefing. It gave everyone the opportunity to vent and identify what they did well and what they could do better, and reduced the likelihood of post-incident stress.21 As they met, the police returned and said they had apprehended the robber because Marguerite had placed a tracking device in the duffel bag. Marguerite has traversed all the steps of PIF. She considered others in her decisions, balanced multiple perspectives, and maintained her standards.

                 

                Although this is an extreme example that underscores the meaning of “unanticipated,” the student reported feeling better and understanding more about the pharmacist’s responsibilities. Other unanticipated events that can convey PIF include dealing with irrationally irate customers, diffusing the situation with a vaccine refuser who wants to espouse her opinion loudly to other patients, or dealing with a patient or employee medical emergency in the workplace. Appropriate and deliberate use of emotion can also focus learners and enhance learning, especially when the material is moving or highlights the patient’s perspective. Preceptors should employ emotion as a teaching tool carefully, since negative emotion (e.g., anger, embarrassment) erodes trust and can disenfranchise students.

                 

                Professional involvement: If time allows, preceptors can encourage students to engage with professional organizations. Attending conferences, workshops, state pharmacy board meetings, or seminars that promote professional growth, networking, and exposure to current trends in the pharmacy field builds professional identity. Preceptor Eddie, discussed previously, took Adam to a Board of Pharmacy meeting. Adam seemed uninterested until the Board discussed disciplinary action against a pharmacist who had failed to perform due diligence, leading to a patient’s death and a pharmacist with a drug abuse problem. Adam was less bumptious in the car on the way back to work, and Eddie took time to ask open-ended questions to mold Adam’s professional identity. He asked, “What questions do you have for me?” Adam said, “What is the chance they will get their licenses back?” It created a chance to talk about professional responsibilities and how state boards monitor and ensure public safety. Eddie asked a question of his own “What do you think the patients who experienced poor care or unprofessional behavior from those pharmacists think about the profession of pharmacy? In the world of social media, how far do you think those negative sentiments about pharmacists can spread?" This discussion moved Adam further through Step 2, and away from a preoccupation with self-interest.

                 

                Formative feedback (feedback that helps students recognize knowledge gaps and molds the student’s beliefs and values; see the SIDEBAR) and encourage reflection. Preceptors should7

                • Provide students with regular feedback, but also schedule time for check-ins and reviews mid-rotation. As students’ professional identities develop, they will become their own sources of feedback.
                • Employ teaching methods such as using teach-back and open-ended questions.
                • Schedule time for students to work on workbooks or other tools for reflection and encourage discussion and questions.
                • Assign meaningful work to help students integrate ethical principles, evidence-based practice, effective communication, and patient-centered care.

                 

                 

                SIDEBAR: Formative Feedback22,23

                Formative feedback

                • refers to informal constructive feedback provided throughout a learning process
                • is ongoing and proactive
                • is specific and actionable
                • helps to develop self-awareness and independence
                • gives students the opportunity to reflect and adjust without being graded
                • and is not summative feedback (a method of assessment where students are evaluated and/or graded on their overall performance usually at the end of a learning period)

                 

                Open ended questions are important in formative feedback. Just as healthcare professionals are encouraged to ask patients open-ended questions, preceptors should do the same with their students. Open-ended questions

                • give students the opportunity to participate in discussion actively and gain a deeper understanding of a topic or situation
                • can help the preceptor identify gaps in a student’s understanding
                • develop students’ critical thinking skills and autonomy to further their PIF
                • are especially useful after patient counseling or other interaction.

                 

                Teach-back, or the "show-me" method, confirms whether a person—a patient or in this case, a student—understands the topic being explained. Pharmacists and other healthcare providers use the teach-back in patient counseling to facilitate better communication between patient and provider. This tool allows a healthcare provider to assess patient understanding by having a patient explain, or teach-back, what they took away from the counseling session. The healthcare provider can gently correct misunderstandings. Using teach-back with students is especially effective when

                • Students observe a complicated counseling session or process
                • Students are learning about a new medical device or a medication with an unusual administration route or schedule
                • Students need to research a topic that is new to them and may have missed some critical information
                • Students witness a situation that is emotionally charged or creates a safety concern

                 

                 

                Demonstrating vulnerability. Preceptors often want to hide their deficiencies, limitations, or weaknesses from students so students will have greater confidence in the preceptor’s expertise. Students need to see how mistakes happen and lead to improvement. They also need to see the ethical challenges that are inherent in pharmacy practice. Preceptor Terry received a phone call from a pharmacist who worked at another of her chain’s locations. She knew the pharmacist quite well, and the pharmacist said she had received a prescription for a patient well known to them for hydromorphone 8 milligrams. They were out of hydromorphone and the pharmacist asked if Terry had any 8 milligram tablets. Terry said she did, and the pharmacist said she would send the patient over and to expect him within 30 minutes. When the patient arrived, Terry filled the prescription and being alone with just the IPPE student, prepared to dispense it at the cash register. As required by law, she asked the patient for identification. Much to her surprise, the person presented his driver’s license and he was not the patient. In fact, the identification card was for the prescriber who had written the prescription, a medical resident at a local hospital. She asked the prescriber why he was picking up the prescription and he said that he was helping out the patient who was in terrible pain. It was late in the day, and Terry had received this referral from a colleague who she trusted. She dispensed the prescription despite her misgivings.

                 

                The next day when the IPPE student arrived, Terry explained the immediacy of the situation and conflicting professional interests led to dispensing the prescription yesterday, but she still had some nagging doubts. With the prescription volume a bit slower now, she decided to do some follow up. She found that the “patient” had a number of prescriptions filled over months, most of which were filled at her colleague’s pharmacy. However, the initial prescriptions were filled in a town 40 miles away. She eventually called the hospital, found the name of the residents’ supervising physician, and contacted him. After brief discussion, he indicated that he would handle it going forward and that he appreciated the information. Although the supervising physician did not say outright that he suspected this resident of wrongdoing, the implication was that was the case. The supervising physician did follow through and eventually, the state requested documentation. Terry was able to talk through the situation with the student and explain the pharmacist's responsibility in cases like this. Terry exemplifies Step 4 of PIF. She was secure in her identity and despite the way others had handled this situation, she was concerned and confident enough to do the right thing.

                 

                Teach-back is useful in many situations, but especially when processes are involved. In one busy pharmacy, a man approached the pharmacy student at counter. He said, “Can I get a shingles vaccine today?” The student, having no prior experience in a community pharmacy, politely asked the patient to wait while she asked the pharmacist. Her preceptor said quickly, “Get the patient’s insurance information and enter him into the system.” With the patient’s insurance card in hand, she began to enter his information. Unsure how to proceed, she asked the pharmacist for assistance again. A line began to form behind the man, so the pharmacist said, “Don’t worry, I’ll do it and you can watch.” The intern watched and thought the process looked easy enough. The pharmacist asked if she understands (a close-ended question), and she said yes. Later in the day, a new patient came in and the student began to enter the patient’s insurance information. She hit a point where she was unsure how to continue. But earlier she told her preceptor that she understood how to do it! She really thought she did know how! The student, becoming flustered, was embarrassed to ask for help again on something she had just learned. How could this situation have been avoided? If the preceptor had asked the student to describe the process, correcting any inaccuracies in recollection, and explained why pharmacies need to provide accurate information, the student would have been in a better position to help.

                 

                Overall, preceptors need to provide students with the best experience possible with available time and resources. For example, a student may be in a health systems rotation in a department that has little patient interaction and plenty of down time. The preceptor may worry he cannot give the student the experience she deserves. This preceptor could assign the student to review a journal article on a relevant subject and present it to an interprofessional team of nurses, pharmacists, and doctors. Subsequently, the student may realize the pharmacist’s potential impact and help the student internalize what it means to be a pharmacist.

                 

                PAUSE AND PONDER: Can you recall a time when you were taught how to do something, told your teacher you understood it, then could not perform the action on your own? As a preceptor, how would you avoid this situation with your own student?

                 

                Finally, let's return to the questions asked at the beginning of this continuing education activity. In particular, the question of whether a pharmacist can be a good employee, but a bad pharmacist, is of tremendous interest right now. The situation it brings to mind is that of the good employee pharmacist whose supervisors urge him to dispense opioid prescriptions as written and avoid asking too many questions. Doing so makes customers happy, increases prescription volume, and reflects positively in the store’s metrics. Many pharmacists conducted themselves this way for many years, despite the fact that they probably had an inkling that they should be checking more closely or perhaps turning some prescriptions away. These pharmacists were not necessarily bad pharmacists, but their employers considered them good employees because they followed directions and turned a blind eye to a developing opioid epidemic.

                 

                In November 2021, a federal jury in Ohio found three of the nation's largest pharmacy chains liable for contributing to the U.S. opioid crisis.24,25 The jury found that the prosecution provided ample evidence that some medications dispensed at chain pharmacies legally were sold on the black market. That finding has resonated nationally as state after state filed similar lawsuits. In December of 2022, two chain pharmacies agreed to share a $10.7 billion fine to settle allegations that they failed to oversee opioid analgesic prescriptions adequately. These funds are being distributed to states, local governments, and federally recognized tribes to improve opioid crisis abatement and remediation programs. Both chains agreed to improve their controlled substance compliance programs and provide mandatory training to pharmacists. Expediency in the short term and compliance with procedures that are unethical seldom avoid long term consequences.

                 

                Other states have also secured settlements from pharmacies, and independent pharmacies have also been prosecuted. Discussing situations related to pharmacy that appear in the media is another way that preceptors can introduce discussion of our professional values. The nation is hopeful that pharmacists everywhere have learned that part of our professional identity is the necessity to speak up and to challenge our employers when they ask us to do things that walk the line of professionally ethical behaviors. Starting discussions with students about newsworthy events like this in which preceptors talk about self-interest, other people’s perception of pharmacy and pharmacists, and maintaining standards can advance our profession. Pharmacists are part of a complex system of drug distribution. We need to establish our core values and uphold them to keep society’s respect.

                 

                CONCLUSION

                Pharmacy educators, preceptors, and mentors must realize the significance of IPPE and APPE rotations and their influence in shaping future pharmacists’ professional identities. Professional identity formation is essential for students’ transformation into successful and compassionate pharmacists. IPPE rotations with effective preceptors enable students to observe, participate, and reflect on various aspects of pharmacy practice. Often these exercises take very little time, and small actions can have tremendous impact. Through exploration, reflection, and commitment to the profession, students can develop professional identities that align with the core values and beliefs of the pharmacy profession and their own personal values.

                 

                As students grow throughout their educational and professional careers, they will internalize what it means to be a pharmacist. Changes may not be apparent in the short amount of time a preceptor is with a student. If students are comfortable with the idea, preceptors can connect with them on LinkedIn, stay in contact through email, and be open to being a mentor to the student after the rotation ends. Pharmacy is a profession of many interconnected individuals with unique and valuable professional identities.

                 

                 

                Pharmacist Post Test (for viewing only)

                Who are you? Who are We? Professional Identity in Experiential Learning

                Post-test

                After competing this continuing education activity, preceptors will be able to
                ● Describe professional identify formation
                ● Apply the steps in development of a professional identity
                ● Identify activities that develop professional identity appropriately

                1. Lyle is a preceptor whose student arrives to work wearing a tee shirt with a silly slogan on it, a ball cap, and brightly colored foam clogs. The student puts on a wrinkled and somewhat dirty white coat and steps out behind the register to start helping patients in the line. What is Lyle’s main concern with regard to this student?
                A. Professionalism
                B. Cleanliness
                C. Professional identity

                2. As the end of the day approaches, a prescriber calls in a set of prescriptions for a child who has a serious infection. Lyle assigns his student to check the dosing. The student asks if he can do the task tomorrow morning, as it's late and he'd like to head home for dinner. He also says that the prescriber probably double checked her own work. What is the BEST way for Lyle to explain the importance of completing the task today?
                A. Explaining that one never knows when a patient will arrive to pick up prescriptions and how that reflects on the pharmacy staff. He is trying to help develop the student’s professionalism.
                B. Explaining that most prescribers rarely double check their own work so the pharmacy needs to do it before the prescriber leaves for the day. This encourages professional identity formation.
                C. Explaining that pharmacists have a duty to be diligent about medication doses, especially in pediatric patients. This should contribute to the student’s professional identity formation.

                3. Mr. Walker, a patient who has successfully overcome an addiction to heroin, presents a prescription for oxycodone after having dental work. He wants to talk to the pharmacist, and you invite your student to join you. Mr. Walker asks if the prescription is for an addictive substance and says that the dentist never asked if he had a current or previous addiction problem. He would like you to call the dentist and have the prescription changed. You agree, and when you return to the pharmacy, your student asks, “Why don't you have him call the dentist himself? We're really busy.” What part of the pharmacist core values should you discuss with this student?
                A. Pharmaceutical expertise
                B. Commitment to the patient’s well-being
                C. Social responsibility

                4. Which of the following describes Step 2 in Kegan’s Stages of Personal and Professional Identity Development?
                A. A student's primary concern is understanding others’ values and expectations.
                B. A student's primary concern is ensuring the team approves of her work.
                C. A student’s primary concern is in learning and following the rules of dispensing.

                5. Which of the following accurately represents the sequence in which students can be expected to develop professional identity?
                A. Learning the rules of pharmacy; learning to differentiate between right and wrong and working with other team members; removing emotion and using reason to make decisions
                B. Learning to differentiate between right and wrong and work with other team members; removing emotion and using reason to make decisions; learning the rules of pharmacy
                C. Removing emotion and using reason to make decisions; learning the rules of pharmacy; learning to differentiate between right and wrong and work with other team members

                6. Which of the following accurately describes PIF opportunities in the pharmacy?
                A. Preceptors who take IPPE students should use the simplest of examples to help students with PIF because students have little experience.
                B. Preceptors should concentrate on situations that are complex so that students see pharmacists practicing at the top of their licenses.
                C. Preceptors can use simple everyday tasks to help students understand the pharmacist's role and develop their professional identities.

                7. Which of the following activities would be MOST appropriate for an IPPE student who has never worked in a pharmacy with regard to professional identity formation?
                A. Having the student observe a controlled substance inventory and asking questions like, “Why do you think we conduct an inventory every day? What would we do if we found a discrepancy?”
                B. Having the student observe a technician who is running the cash register and coaching the technician to ask questions like, “Do you have any experience running a cash register or dealing with customers?”
                C. Having the student restock the OTC section of the pharmacy and make a list of OTCs that need to be ordered, and asking the student to justify her reasons for ordering the various drugs and the quantity she designates.

                8. Which of the following activities is MORE appropriate for an APPE student than an IPPE student to develop professional identity?
                A. Reviewing the case of a patient with drug resistant tuberculosis and several drug allergies and presenting the case on medical rounds with physicians and nurses
                B. Checking that the dose of amoxicillin for a 5-year-old child who weighs 36 pounds is correct and that the child has no allergy to penicillin antibiotics
                C. Asking the student to shadow you while you provide counseling to a patient who has a question about OTC cough and cold formulations

                9. A new IPPE student has a casual attitude about pharmacy and expresses opinions that indicate that she knows very little about professional responsibilities. Several times and despite gentle correction, she has counted controlled substances incorrectly and returned control substance bottles to the regular shelves, not the vault. Which of the following activities might increase her awareness of the pharmacist’s responsibilities and legal obligations?
                A. Having the student accompany you to your state’s Board of Pharmacy meeting
                B. Abandoning formative feedback and pointing out the student’s errors forcefully
                C. Restricting this student’s activity to handling the front end of the store only

                10. Your state announces that it will now impose significant restrictions on all prescriptions for a certain drug because of a growing number of patient deaths related to its abuse. During the morning huddle, your staff discusses the increased paperwork burden and the potential that patients will be upset. After the huddle, the student asks, “Why is this our problem? Shouldn't this be handled by the drug’s manufacturer?” What is the best answer?
                A. Technically pharmacists are nothing more than the medication police. Our job is to enforce the rules other create strictly and unemotionally.
                B. In an ideal world, pharmaceutical companies would take complete responsibility for the damage their drugs do. This is not an ideal world.
                C. Pharmacists are part of a complex system of drug distribution. We need to establish our core values and uphold them to keep society’s respect.

                References

                Full List of References

                REFERENCES
                1. Larose-Pierre M, Cleven AJ, Renaud A, et al. Reevaluating core elements of emotional intelligence in professional identity formation for inclusion in Pharmacy Education. American Journal of Pharmaceutical Education. 2023;87(6):100082. doi:10.1016/j.ajpe.2023.100082
                2. Kellar J, Paradis E, van der Vleuten CPM, oude Egbrink MGA, Austin Z. A historical discourse analysis of Pharmacist Identity in Pharmacy Education. American Journal of Pharmaceutical Education. 2020;84(9). doi:10.5688/ajpe7864
                3. Jarvis‐Selinger, S., Pratt, D.D., and Regehr, G. (2012). Competency is not enough: integrating identity formation into the medical education discourse. Academic Medicine 87: 1185
                4. Toklu HZ, Hussain A. The changing face of pharmacy practice and the need for a new model of pharmacy education. J Young Pharm. 2013;5(2):38-40. doi:10.1016/j.jyp.2012.09.001
                5. Kruijtbosch M, Göttgens-Jansen W, Floor-Schreudering A, van Leeuwen E, Bouvy ML. Moral dilemmas reflect professional core values of pharmacists in community pharmacy. Int J Pharm Pract. 2019;27(2):140-148. doi:10.1111/ijpp.12490
                6. https://www.ashp.org/-/media/assets/policy-guidelines/docs/endorsed-documents/code-of-ethics-for-pharmacists.ashx
                7. Johnson JL, Arif S, Bloom TJ, Isaacs AN, Moseley LE, Janke KK. Preparing pharmacy educators as expedition guides to support professional identity formation in Pharmacy Education. American Journal of Pharmaceutical Education. 2023;87(1). doi:10.5688/ajpe8944
                8. Kegan, R. (1982). The Evolving Self: Problem and Process in Human Development. Cambridge, MA: Harvard University Press
                9. Irby, D.M. and Hamstra, S.J. (2016). Parting the clouds: three professionalism frameworks in medical education. Academic Medicine 91: 1606–1611
                10. Swanwick T, Forrest K, O’Brien BC, Cruess RL, Cruess SR. The Development of Professional Identity. In: Understanding Medical Education: Evidence, Theory and Practice. Wiley-Blackwell; 2019:239-254.
                11. Hafferty, F.W. (2016). Professionalism and the socialization of medical students. In: Teaching Medical Professionalism (ed. R.L. Cruess, S.R. Cruess and Y. Steinert), 54–68. Cambridge: Cambridge University Press.
                12. Briceland LL, Martinez T. Exploring the impact of reflecting upon pharmacy experts’ written career guidance on Student Professional Identity Formation. INNOVATIONS in pharmacy. 2022;13(3):5. doi:10.24926/iip.v13i3.4778
                13. Arnoldi J, Kempland M, Newman K. Assessing student reflections of significant professional identity experiences. Currents in Pharmacy Teaching and Learning. 2022;14(12):1478-1486. doi:10.1016/j.cptl.2022.10.003
                14. Janke KK, Bloom TJ, Boyce EG, et al. A pathway to professional identity formation: Report of the 2020-2021 AACP student affairs standing committee. American Journal of Pharmaceutical Education. 2021;85(10). doi:10.5688/ajpe8714
                15. Luyckx K, Goossens L, Soenens B, Beyers W. Unpacking commitment and exploration: Preliminary validation of an integrative model of late adolescent identity formation. Journal of Adolescence. 2005;29(3):361-378. doi:10.1016/j.adolescence.2005.03.008

                16. AFPC Educational Outcomes for First Professional Degree Programs in Pharmacy in Canada 2017. Association of Faculties of Pharmacy of Canada. Accessed August 26, 2023. http://www.afpc.info/system/files/public/AFPC-educational%20Outcomes%202017_final%20Jun2017.pdf
                17. Elnicki DM. Learning with emotion: which emotions and learning what? Acad Med 2010;85:1111.
                18. Poulsen L, Brosen K, Arendt-Nielsen L, et al. Codeine and morphine in extensive and poor metabolizers of sparteine:pharmacokinetics, analgesic effect and side effects. Eur J Clin Pharmacol. 1996. 51(3-4): 289-295.
                19. Caraco Y, Sheller J, and Wood AJ. Pharmacogenetic determination of the effects of codeine and prediction of drug interactions. J Pharmacol Exp Ther. 1996. 278: 1165-1174.
                20. Lalovic B, Phillips B, Resler LL, et al. Quantitative contribution of CYP2D6 & CYP3A4 to oxycodone metabolism in human liver and intestinal microsomes. Drug Metab Dispos. 2004. 32: 447-454.
                21. Campfield KM, Hills AM. Effect of timing of critical incident stress debriefing (CISD) on posttraumatic symptoms. J Trauma Stress. 2001;14(2):327-340. doi:10.1023/A:1011117018705
                22. Formative Assessment and Feedback. Stanford | Teaching Commons. Accessed August 16, 2023. https://teachingcommons.stanford.edu/teaching-guides/foundations-course-design/feedback-and-assessment/formative-assessment-and-feedback#:~:text=Formative%20feedback%20helps%20students%20recognize,to%20meet%20the%20course%20outcomes.
                23. Formative and Summative Feedback. Teaching@Tufts. Accessed August 6, 2023. https://sites.tufts.edu/teaching/assessment/assessment-approaches/formative-and-summative-feedback/.
                24. Mann B. 3 of America's biggest pharmacy chains have been found liable for the opioid crisis. November 23, 2023. Accessed August 16, 2023. Ohio jury holds CVS, Walgreens and Walmart liable for opioid crisis : NPR
                25. Wile R. CVS and Walgreens to pay a combined $10.7 billion settlement for alleged opioid prescription lapses. December 12, 2022. Accessed August 16, 2023. CVS, Walgreens to pay $10.7 billion for alleged opioid prescription lapses (nbcnews.com)

                Itching for Relief: Understanding Contact Dermatitis

                Learning Objectives

                After completing this application-based continuing education activity, pharmacists will be able to:

                • Recognize contact dermatitis types, signs and symptoms, and common treatments
                • Identify common topical allergens associated with contact dermatitis
                • Characterize over-the-counter products that are allergen-containing and allergen-free

                After completing this application-based continuing education activity, pharmacy technicians will be able to:

                • Recognize contact dermatitis types, signs and symptoms, and common treatments
                • Identify common topical allergens associated with contact dermatitis
                • Differentiate over-the-counter products that are allergen-containing and allergen-free

                   Release Date

                  Release Date: February 15, 2026

                  Expiration Date: February 15, 2029

                  Course Fee

                  Pharmacists   $7

                  Pharmacy Technicians   $4

                  There is no funding for this CE.

                  ACPE UANs

                  Pharmacist: 0009-0000-26-003-H01-P

                  Pharmacy Technician: 0009-0000-26-003-H01-T

                  Session Codes

                  Pharmacist: 26YC03-BQK21

                  Pharmacy Technician: 26YC03-KQB12

                  Accreditation Hours

                  2.0 hours of CE

                  Accreditation Statements

                  The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-26-003-H01-P/T will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

                   

                  Disclosure of Discussions of Off-label and Investigational Drug Use

                  The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

                  Faculty

                  Cora E. Altomari, PharmD

                  Recent graduate of the University of Connecticut Medical Writing Certificate program

                  Storrs, CT

                   

                  Faculty Disclosure

                  In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

                  Cora E. Altomari, PharmD, has no relationships with ineligible companies.

                   

                  ABSTRACT

                  Contact dermatitis is a common inflammatory skin condition affecting approximately 15% to 20% of the population and accounting for the majority of occupational skin disease cases. Pharmacist teams can help patients recognize symptoms, identify potential triggers, and select appropriate treatment options. This continuing education (CE) activity provides an in-depth review of contact dermatitis, with a focus on the two main subtypes: irritant contact dermatitis (ICD) and allergic contact dermatitis (ACD). Participants will examine clinical presentation, common causative agents, and diagnostic approaches used to identify allergens, such as patch testing. This course outlines evidence-based management strategies, including topical corticosteroids, emollients, antihistamines, nonpharmacologic interventions, and prevention methods to reduce recurrence. Additionally, participants will learn to identify common allergens in personal care and household products in order to guide patients toward allergen-free alternatives. This CE will equip readers with the knowledge to provide effective care to patients with contact dermatitis and to support improved dermatologic health outcomes through patient education and preventive counseling.

                  CONTENT

                  Content

                  INTRODUCTION

                  Imagine you’re working a late shift at your local pharmacy when a mother rushes in with her child, whose hands are red and covered in small, weeping lesions. The child says they itch constantly, and the mother explains the pediatrician mentioned “contact dermatitis,” but mom’s unsure how to help. She didn’t know who else to turn to but hopes you could provide some suggestions on what products can help her child.

                   

                  While skin conditions aren’t necessarily the pharmacy staff’s bread and butter, your expertise can still make a difference. You can scrutinize the affected area and ask some guided questions to decide what products may help the child.

                   

                  PAUSE AND PONDER: What questions may help determine the best remedy for this child?

                   

                  Before recommending products, it’s important to first understand what contact dermatitis is, how it develops, and the most effective treatment options.

                   

                  WHAT IS CONTACT DERMATITIS?

                  Contact dermatitis is a form of eczema (a group of inflammatory skin conditions that cause dry skin, itchiness, rashes, scaly patches, blisters, and skin infections) that occurs when a substance comes into contact with the skin and causes irritation or an allergic reaction.1,2 Contact dermatitis occurs in 15% to 20% of people. Contact dermatitis is the most common form of reported occupational skin disease accounting for approximately 90% to 95% of cases.1,3 Although contact dermatitis has no cure, patients can manage symptoms effectively with topical treatments and by identifying and avoiding the triggering substance.

                   

                  It's important to note many different clinical patterns of contact dermatitis exist. Some common patterns include4-10

                  • Erythema multiforme—lesions present as macules (flat, distinct spot on the skin that's a different color than the surrounding area but doesn't impact the skin's texture or thickness), papules (red bumps), bullae (blisters filled with clear fluid), or urticarial eruptions (itchy welts), often demonstrating a characteristic 'target lesion' pattern predominantly affecting the extremities
                  • Urticarial papular plaques—skin lesions that appear as itchy papules and raised patches, often appearing in lines or clusters
                  • Lichen-planus—presents as shiny red, purple, gray, or brown bumps that may merge into plaques, commonly on wrists, arms, legs, or lower back; may cause mild to intense itching
                  • Purpuric petechial reactions—skin or mucous membrane discoloration as a result of hemorrhage from small blood vessels. Lesions are often 1 mm to 2 mm across
                  • Pustular reactions—a rash consisting of small pustules (bumps) less than 5 mm to 10 mm that are filled with pus
                  • Pigmentation disturbances
                  • Pemphigoid—present as large fluid-filled blisters that rupture and form crusted erosions

                   

                  Types of Contact Dermatitis

                  Contact dermatitis has two main presentations: irritant contact dermatitis (ICD) and allergic contact dermatitis (ACD). Table 1 provides more information on these two presentations.

                   

                  PAUSE AND PONDER: How does ICD differ from ACD?

                   

                  Table 1. The Main Types of Contact Dermatitis and their Characteristics.1,2-4,11-14

                  Irritant contact dermatitis Allergic contact dermatitis
                  ●      Makes up approximately 80% of contact dermatitis cases.

                  ●      Mechanism: Involves a chemical or substance causing damage and inflammation to the skin. Damage occurs over time and with repeated exposure to the irritant.

                  ●      Reaction type: Non-immune mediated reaction. Damage is limited to the place where the chemical or substance is absorbed.

                  ●      Onset: Reactions occur within minutes to hours.

                  ●      Defining characteristics: Occurs as a dose-dependent inflammatory reaction. Harsher agents or more vigorous abrasions produce more severe injury.

                  ●      Clinical manifestations: Clinical features of acute ICD include erythema (redness), vesicles (small fluid filled bumps), edema, bullae, and oozing. Patients often experience burning, stinging, and pain. Clinical features of chronic ICD include erythema, lichenification (hyperpigmentation, skin thickening), scaling, hyperkeratosis (skin thickening), and fissuring (small cracks in dry, thickened skin). Patients often experience burning and pain more than itchiness.

                  ●      Causative factors:

                  ○      Highly irritating chemicals (e.g., acids, bases, oxidizing or reducing agents)

                  ○      Mild irritants (e.g., water, detergents, weak cleaning agents, soaps)

                  ●      Makes up approximately 20% of contact dermatitis cases.

                  ●      Mechanism: Involves the body producing an allergic reaction to a chemical or allergen the skin has absorbed.

                  ●      Reaction type: Immune mediated reaction.

                  ●      Onset: Can be a delayed reaction that occurs more than 24 hours past exposure.

                  ●      Defining characteristics: Improves more slowly than ICD and recurs faster when exposure is re-established.

                  ●      Clinical manifestations: Acute ACD has clinical features including thin, erythematous, scaly, and eczematous plaques. Lesions may also be vesicular (small bubble-like sacs formed when fluid is trapped under the epidermis) or bullous (hive-like welts or large, fluid-filled blisters). Chronic ACD has clinical features including indurated and scaly lesions. Over time, the skin may become lichenified. Other features of the rash are sensations of burning, redness, stinging, swelling, oozing, crusting, and flaking.

                  ●      Causative factors:

                  ○      Poison ivy and other plants

                  ○      Commercial chemicals (e.g., toluene-2,5-diamine sulfate, panthenol, cetrimonium chloride and bromide, chlorphenesin)

                  ○      Industrial compounds (e.g., metals, epoxy, acrylic resins, rubber additives)

                  ○      Agrochemicals (e.g., pesticides, fertilizers)

                   

                  ABBREVIATIONS: ICD, irritant contact dermatitis; ACD, allergic contact dermatitis

                   

                  Apart from these two main types of contact dermatitis, other less common presentations can develop. Photoallergic and photoirritant contact dermatitis are reactions primarily affecting sun-exposed areas including the face, back of the hands, arms, upper chest, and lower legs.11

                   

                  Photoallergic contact dermatitis requires ultraviolet radiation to activate the allergic agent to trigger an allergic reaction. The most common causative agents are chemicals found in sunscreens. Benzophenones (most commonly oxybenzone) are common sunscreen components and chemical triggers. Other agents include ethylhexyl methoxycinnamate (octinoxate), butyl methoxydibenzoylmethane (avobenzone), ethylhexyl dimethyl (padimate O), and octocrylene. A less common cause implicated in photoallergic contact dermatitis reactions is ketoprofen, a topical nonsteroidal anti-inflammatory drug.11

                   

                  Photoirritant (phototoxic) contact dermatitis requires ultraviolet radiation to activate the irritant and cause cellular damage. It occurs after contact with plants that contain furocoumarins or psoralens (e.g., lime, lemon, parsnips, parsley, celery, hogweed, rue [Ruta graveolens], meadow-grass, fig tree). Due to its association with limes and sunlight, photoirritant contact dermatitis is commonly referred to as “Margarita dermatitis.”11

                   

                  Protein contact dermatitis is caused by exposure to high-molecular-weight proteins often found in foods, latex, and other biologic material. Common foods involved include vegetables, animal proteins, spices, wheat, and milk. Most cases are occupation-related with food handlers frequently developing this form of dermatitis.11

                   

                  Systemic allergic contact dermatitis, also known as hematogenous contact dermatitis, occurs when an individual who has been previously sensitized to an allergen through skin contact later encounters the same substance through a systemic route (e.g., ingestion, injection, inhalation, implantation, or suppository use). Common triggers include metals (most commonly nickel); medications (e.g., aminoglycoside antibacterials, corticosteroids, and aminophylline); chemicals (e.g., parabens, formaldehyde, and propylene glycol); certain foods (e.g., soy, chocolate, nuts, and spices); and plants. Common plant sources include those in the Compositae family (known as the “daisy” family such as dandelions, sunflowers, and ragweed) and Anacardiaceae family (known as the “cashew” family and such as cashews, mango, and sumac), garlic, and balsam of Peru.11,13,15-17

                  cartoon of a forearm with red patches on the skin

                  Pathogenesis of Allergic Contact Dermatitis

                  The difference in mechanism between ACD and ICD results in their distinct pathogenic pathways. See the SIDEBAR for definitions on the immune cells involved in contact dermatitis’ pathogenesis.

                   

                  SIDEBAR: Overview of Immunomodulatory Cells Involved in the Pathogenesis of Contact Dermatitis18-22

                  • T-effector cells: Activated T-cells that migrate to infection sites to eliminate pathogens. These cells develop through antigen recognition (following presentation by antigen-presenting cells), leading to T-cell proliferation and differentiation to effector cells.
                  • T-memory cells: Form of activated T-cells that become long-lived memory cells. These cells rapidly expand and mount a stronger immune response upon re-exposure to the same antigen.
                  • Interleukin-1 alpha (IL-1α): A pro-inflammatory cytokine found in most cell types, especially barrier tissues. It’s released during cell injury or stress to trigger local inflammation, recruit immune cells, and promote tissue repair.
                  • Interleukin-1 beta (IL-1β): A pro-inflammatory cytokine produced by activated immune cells that requires inflammasome processing (enzymatic activation of an inactive precursor by intracellular immune complexes) to become active. It mediates systemic inflammation, fever, and leukocyte recruitment.
                  • Interleukin-1 receptor antagonist (IL-1RA): A natural inhibitor that blocks IL-1α and IL-1β from receptor binding, preventing excessive inflammation and maintaining immune balance.
                  • Interleukin-10 (IL-10): An anti-inflammatory cytokine that suppresses pro-inflammatory cytokine production and limits tissue damage by controlling immune cell activation.
                  • Interleukin-6 (IL-6): A multifunctional cytokine produced during infection or stress that activates immune cells, induces acute-phase responses, and contributes to systemic inflammation and metabolic changes.
                  • Tumor necrosis factor-alpha (TNF-α): A key inflammatory cytokine—secreted mainly by macrophages—that regulates immune responses, promotes inflammation, and influences metabolism and tissue repair.
                  • Chemokine ligand 20 (CCL20): A chemokine that binds CCR6 (C-C chemokine receptor type 6) to attract lymphocytes and dendritic cells to inflamed or infected tissues. It plays a central role in Th17-driven inflammation and autoimmune disease.
                  • Chemokine ligand 21 (CCL21): A chemokine that binds CCR7 (C-C chemokine receptor type 7) to direct T-cells and dendritic cells to lymphoid organs, supporting immune cell organization and adaptive immune responses.
                  • Chemokine ligand 8 (CXCL8)/Interleukin-8 (IL-8): A chemokine that binds CXCR1 (C-X-C motif chemokine receptor 1) and CXCR2 (C-X-C motif chemokine receptor 2) to recruit neutrophils to infection sites, contributing to inflammation, angiogenesis, and tissue remodeling.
                  • Intercellular adhesion molecule 1 (ICAM-1): An adhesion molecule on endothelial cells and leukocytes that mediates immune cell attachment and migration during inflammation and supports T-cell activation.

                   

                  Pathogenesis of ACD can be broken down into three stages: sensitization, elicitation, and resolution.13

                   

                  Sensitization occurs during initial allergen exposure. The skin absorbs the allergen (antigen) which then binds to dendritic cells (immune cells that present antigens to T-cells and help drive adaptive immunity) and migrate to lymph nodes.23 In the lymph nodes, these allergens trigger the development of allergen-specific T-cells. The T-cells then differentiate into T-effector cells and T-memory cells and recirculate into the blood and skin. This process may take up to 15 days. Patients may not develop active dermatitis during this phase.13

                   

                  Elicitation occurs upon allergen re-exposure. The allergen binds to the dendritic cells and is presented to the antigen-specific T-cells. This triggers a rapid inflammatory response cascade that releases pro-inflammatory cytokines and recruits inflammatory cells. This process occurs hours to days after the exposure and manifests as an itchy rash at the contact site. The dermatitis response can last days to weeks following exposure.13

                   

                  Resolution occurs post-exposure. A large population of T-memory cells replace T-effector cells. This ensures that if individuals experience subsequent exposures, the immune reaction to the allergen is of increasing intensity. As a result, patients may experience a worsening severity of symptoms with repeated exposures due to the increasing population of T-memory cells in the skin.13

                   

                  Pathogenesis of Irritant Contact Dermatitis

                  ICD’s pathogenesis is less clearly understood than ACD’s pathogenesis; however, experts have determined a few key mechanisms involved. These mechanisms include disruption of the epidermal barrier (the stratum corneum) and the loss of lipids, damage to keratinocyte cell membranes, cytotoxic effect on keratinocytes, inflammatory cytokine release from keratinocytes, and activation of innate immunity.12

                   

                  Previous experimental studies show that disruption of the epidermal barrier  by occlusion or by physical/chemical irritation results in increased skin permeability, transepidermal water loss, and reduced natural moisturizing factor. These steps are considered the initiation event of ICD. ICD’s pathogenesis also varies depending on whether the condition is acute or chronic.12

                   

                  In acute ICD, studies using both human and animal models show that acute damage to the epidermal barrier (such as that caused by sodium lauryl sulfate, a surfactant used in many cleaning and hygiene products) triggers the release of preformed cytokines from keratinocytes, including interleukin (IL)-1α, IL-1β, IL-6, and tumor necrosis factor (TNF)-α. IL-1α and TNF-α serve as key mediators, initiating the release of additional pro-inflammatory cytokines (e.g., CCL20, CCL21, CXCL8) that recruit mononuclear and polymorphonuclear cells to the irritation site. TNF-α stimulates the expression of ICAM-1 on keratinocytes, facilitating leukocyte migration to the epidermis. Concurrently, the body produces anti-inflammatory mediators such as IL-10 and IL-1RA in response to irritant exposure, helping to regulate and resolve the inflammatory process.12

                   

                  Researchers don’t fully understand the underlying mechanisms of chronic ICD yet. One proposed theory suggests repeated exposure to mild irritants or persistent wet work (occupations that involve frequent or prolonged contact with water or other liquids; e.g., healthcare, hairdressing, or construction). Continuous exposure leads to downregulation of the inflammatory response while promoting keratinocyte proliferation and differentiation. Studies comparing normal skin with areas repeatedly exposed to irritants, such as sodium lauryl sulfate, have shown decreased levels of pro-inflammatory cytokines (IL-1 and TNF-α) and increased levels of IL-1RA in chronically affected skin.12

                   

                  Additionally, ICD appears to involve unique gene expression changes within the skin that distinguish it from ACD. Some individuals develop a tolerance to chronic irritant exposure, a process referred to as the “hardening phenomenon.” Although the exact mechanisms remain unclear, structural and biochemical adaptations—such as epidermal thickening (acanthosis [patches of thickened, velvety, darkened skin that appear within body folds and creases] and hyperkeratosis), alterations in stratum corneum lipid composition, changes in barrier permeability, and modulation of inflammatory mediator expression may contribute to this adaptive response.12,24

                   

                  Risk Factors

                  Risk factors for contact dermatitis are a mix of circumstantial and inherent traits. For example, a circumstantial trait is cosmetic preference. A woman partial to perfumes or jewelry has a greater risk of contact dermatitis than a woman who is not. An example of inherent risk is skin type; individuals with thin skin, for instance, are at an increased risk of contact dermatitis. Table 2 describes additional risk factors.

                   

                  Table 2. Common Risk Factors of Contact Dermatitis.4,11,25

                  Characteristic Those at Increased Risk
                  Age ●      Young children and infants. Contact dermatitis affects close to 20% of children.
                  Occupation ●      Occupations with more exposure to irritants

                  ○      Cleaners

                  ○      Construction/metal work

                  ○      Cosmetology/hairdressing

                  ○      Electronic industry

                  ○      Farming

                  ○      Food production/handling

                  ○      Forestry/landscaping/florists

                  ○      Healthcare

                  ○      Mechanics

                  Skin type ●      People with red hair or thin skin (e.g., reduced thickness of epidermis/dermis, reduced keratinocytes, increased risk of skin tearing).
                  Comorbidities ●      Other skin conditions, such as atopic dermatitis or psoriasis.

                  ●      Genetic factors, such as the TNF-α (-308 G/A) single nucleotide polymorphism or loss-of-function mutations in the FLG gene.

                  ABBREVIATIONS: TNF-α, tumor necrosis factor-alpha; FLG, filaggrin

                   

                  In addition to these risk factors, higher dermal absorption may increase an individual’s risk for contact dermatitis.26 Factors that impact dermal absorption include skin integrity, absorption location, the chemical’s physical and chemical properties, chemical concentration, absorption time of the chemical, and the surface area of skin that absorbs the chemical.1

                   

                  Signs and Symptoms

                  Signs and symptoms of contact dermatitis depend on whether the reaction is acute or chronic. An acute reaction, such as contact with poison ivy, can cause the skin to appear red and swollen and may have small vesicles. However, a chronic reaction caused by repeated reactions is more akin to a presentation of eczema with a rash that appears to thicken, scale, or crack.3,13

                  cartoon of a stick person sitting on a question mark

                  The symptom location will also vary depending on the substance’s contact location. For example3

                  • A reaction to a skin care product’s ingredient may be localized to the face or eyes
                  • A reaction to poison ivy may be localized to the legs or hands
                  • A reaction to jewelry may be centralized around the neck or wrists

                   

                  Common symptoms of contact dermatitis include1,2

                  • Dry, flaking, scaly skin (may crack, ooze clear fluid, or crust)
                  • Inflamed skin (may look pink, red, brown, purple, or gray depending on skin tone)
                  • Itching (may lead to intense scratching and even bleeding)
                  • Pain
                  • Redness
                  • Small blisters or wheals (itchy, red circles that have a white center)
                  • Swelling

                   

                  PAUSE AND PONDER: What over-the-counter products are appropriate to suggest to a patient with a poison ivy rash?

                   

                  Diagnosis

                  Contact dermatitis often resolves once patients identify the trigger and avoid the substance going forward. With acute examples such as poison ivy, symptoms may resolve prior to a doctor’s visit.

                   

                  However, for persistent symptoms that warrant an office visit, clinicians diagnose contact dermatitis by evaluating symptoms based on appearance and duration. They consider factors such as occupation and hobbies and use patch testing to confirm allergens.26 Clinicians can perform skin biopsies to rule out additional skin conditions such as psoriasis and seborrheic dermatitis among others.2

                   

                  During testing, clinicians apply small amounts of diluted allergens to the patient’s back under paper tape patches. After 48 hours, they remove the patches and evaluate the skin for signs of a reaction; the evaluation is repeated 72 to 96 hours later. A patch test helps identify chemicals or substances a patient is allergic to so they can be avoided in the future. The baseline patch test (baseline patch testing panels vary by geographic location, depending on the allergens available in each region ) finds approximately 70% of allergens.2,3,28

                   

                  The American Contact Dermatitis Society (ACDS) updated their “Core Allergen

                  Series” in 2020 to increase the chances of finding the responsible agent in contact dermatitis cases. This series is a patch-test panel designed to provide clinicians a tool to identify clinically relevant allergens beyond the standard baseline series.29

                   

                  Since job-specific allergies are common, patch testing is available for certain industries. For example, dermatologists and allergy specialists can use patches specific for florists or dental technicians. This expanded patch testing finds approximately 80% of allergens. Additional series may be applied based on the site of dermatitis, the suspected allergen exposure, and if patients bring their own products to be tested (may require dilution).27,28

                   

                  Reactions to patch testing are graded for each allergen on a spectrum as seen in Table 3.

                   

                  Table 3. Grading and Interpreting Results to a Patch Test28,30,31

                  Symbol Reaction Presentation
                  - Negative No reaction
                  ? Doubtful Faint erythema only
                  + Weak positive reaction Mild reaction: erythema, infiltration, and possible papules
                  ++ Strong positive reaction Strong reaction: erythema, infiltration, papules, and vesicles
                  +++ Extreme positive reaction Very strong reaction: intense erythema, infiltration, blisters, and coalescing vesicles
                  IR Irritant reaction Irritant reaction of different types

                   

                  Positive reactions can be further classified based on their relevance or potential risk. A current relevance reaction indicates the identified allergen explains the patient’s present dermatitis. A past relevance reaction reflects an allergen responsible for a previous episode but not the current one. A future relevance reaction suggests sensitization to an allergen the patient is likely to encounter again. An uncertain relevance reaction identifies an allergen whose significance remains unclear until further investigation or inspection of the patient’s personal care or occupational exposures. Finally, a potential cross-reaction indicates that sensitivity to one allergen may cause a reaction to related substances.28

                   

                  TREATMENT OF CONTACT DERMATITIS

                  Pharmacologic Treatment

                  Currently, no cure for contact dermatitis exists. However, a variety of over-the-counter (OTC) and prescription products can provide patients with symptom relief.

                   

                  Clinicians tailor treatment based on contact dermatitis type, location, severity, and classification (acute versus chronic). Clinicians classify cases as extensive, severe, or disabling if they involve over 20% of the total body surface area or involve the face, hands, feet, or genitalia.32

                   

                  While pharmacologic treatment provides rapid symptom control, prevention is the mainstay of management for both ACD and ICD. ACD treatment usually involves topical corticosteroids or tacrolimus with added emollients, while ICD treatment focuses on consistent emollient use and topical corticosteroids (when necessary to control irritation).12,32

                   

                  Providers must recognize that while topical corticosteroids may be used in ICD, evidence supporting their ability to restore the epithelial barrier remains limited. However, they may be prescribed for their anti-inflammatory properties. In ICD, ointments are generally preferred over creams as they are more occlusive. Formulations of products ordered from most to least occlusive are ointment, creams, lotions, and oils.12,33 See the SIDEBAR for information on the uses and products that fall under each corticosteroid group.

                   

                  SIDEBAR: Groups of Corticosteroids34

                  Topical corticosteroids are grouped into seven classes based on their potency, ranging from superpotent (Group I) to least potent (Group VII). Potency affects both therapeutic efficacy and risk of adverse effects, making appropriate selection essential for safe and effective treatment.

                  • Group I (superpotent): used for thick, resistant plaques (e.g., clobetasol propionate 0.05%, halobetasol propionate 0.05%).
                  • Group II to III (high to medium-high potency): commonly used for less severe lesions or shorter treatment courses (e.g., betamethasone dipropionate 0.05%, fluocinonide 0.05%, triamcinolone acetonide 0.5%).
                  • Group IV to V (medium potency): appropriate for most body areas and moderate conditions (e.g., triamcinolone acetonide 0.1%, mometasone furoate 0.1%).
                  • Group VI to VII (low to least potent): preferred for sensitive areas such as the face, groin, or intertriginous areas (e.g., hydrocortisone 1%, desonide 0.05%).

                   

                  For acute, localized ACD affecting the hands, feet, and nonflexural areas (areas of the body that do not naturally bend; e.g., the torso), treatment is a group I to III corticosteroid used once or twice daily for two to four weeks (treatment may be shorter if symptoms resolve).32

                   

                  For acute, localized ACD affecting the face or flexural areas (areas of the body that naturally form folds; e.g., the elbow or knee joints), treatment is a group IV to VI corticosteroid used once or twice daily for one to two weeks and then tapered off over two weeks. If treatment duration must be longer than two weeks, topical tacrolimus is used twice daily until improvement and is then tapered off. If the contact dermatitis is resistant to other treatments, topical ruxolitinib is used once daily until symptom resolution.32

                   

                  For extensive, severe, or disabling ACD, treatment is systemic corticosteroids. Prednisone is dosed at 0.5 mg/kg per day (or an equivalent dose, with a max daily dose of 60 mg/kg) for seven days. This dose is then reduced by 50% for five to seven days and then tapered off over two weeks.32

                   

                  For chronic ACD localized to the hands, feet, and nonflexural areas, treatment is a group I to III corticosteroid once daily for seven to 10 days, then once every other day.

                   

                  For chronic ACD localized to the face and intertriginous (area where two skin areas may touch or rub together e.g., between digits or the armpit) areas and resistant to topical corticosteroids, treatment is topical tacrolimus used once or twice daily until symptom resolution. If it is resistant to other therapies, topical ruxolitinib is used once daily until symptom resolution.32

                   

                  Last, for chronic ACD that is resistant to topical treatments, phototherapy (bath psoralen plus ultraviolet A photochemotherapy or narrowband ultraviolet B has demonstrated clinical improvement in chronic hand eczema cases), or systemic immunosuppressive medication (such as oral methotrexate, cyclosporine, mofetil, azathioprine, mycophenolate) are used.32

                   

                  For mild, non-facial ICD, treatment is a group II or III corticosteroid that is used once or twice daily for two to four weeks. For severe, non-facial ICD, treatment is a group I corticosteroid used once or twice daily for two to four weeks. For facial or flexural ICD, treatment is a group IV to VI corticosteroid used once or twice daily for one to two weeks. Last, for chronic ICD with lichenification, treatment is petroleum jelly with or without a medium potency (group IV to V) corticosteroid overnight (under occlusion) for a few days.12

                   

                  Over-the-Counter Treatment

                  In addition to prescription products, patients can use several OTC options to manage ACD or ICD. OTC products are chosen based on the symptoms the patient wants to treat.

                   

                  Cold compresses or antihistamines (such as cetirizine, diphenhydramine, or loratadine) may reduce itching. Pharmacists and pharmacy technicians can recommend calamine lotion or aluminum acetate to dry oozing lesions. Alternatively, patients can take oatmeal baths; this is helpful in cases where the lesions are widespread over the body. Emollients and moisturizers effectively reduce irritation and improve the skin barrier. Additionally, hydrocortisone cream or ointment can decrease inflammation.3,4,12

                   

                  While people use the terms emollients and moisturizers interchangeably, knowing the distinction can prove useful when recommending products. Moisturizers help hydrate and maintain the skin’s moisture balance. Emollients help soften and smooth the skin by forming a protective layer that reduces water loss. Often, emollients can be used as an ingredient in the formulation of a moisturizer.33

                   

                  The two main types of emollients are occlusives and humectants. Occlusives create a lipophilic (“water-repelling”) film on the skin’s surface that acts as a barrier, helping to prevent moisture from evaporating from the outermost layer of the epidermis. Occlusives help skin retain moisture, but don’t provide additional moisture. Examples of occlusives include petroleum jelly, lanolin, oil (mineral or vegetable), beeswax, ceramides, and liquid paraffin.12,33,35 However, some patients may experience “lanolin allergy,” which is a separate condition from contact dermatitis. Lanolin was the ACDS’s 2023 “Allergen of the Year” and some patients should avoid this ingredient.36

                   

                  Humectants are hydrophilic (“water-attracting”) and draw in and hold moisture within the stratum corneum, functioning in a way similar to the skin’s natural moisturizing factors found in corneocytes. Examples of humectants include glycerin, hyaluronic acid, urea, sorbitol, and propylene glycol.12,33,35

                   

                  Consistent application throughout the day improves the efficacy of emollients. Reapplication after handwashing and before bedtime especially help maintain the skin barrier and prevent flare-ups.12

                   

                  Moisturizers reduce skin dryness, scaling, and transepithelial water loss which helps maintain skin integrity, flexibility, and barrier function.33 Moisturizers are primarily comprised of emollients, occlusives, and humectants but may contain additional ingredients such as fragrances, surfactants (cleansers), and preservatives. Some special formulations may include ingredients with antimicrobial, anti-itch, and anti-inflammatory functions.

                   

                  Choosing the ideal product for a patient depends on the target allergies, the skin’s condition and characteristics (inherent risk factors), and personal preference. Patients using a combination of prescription and OTC products may see symptom resolution within as early as one to two weeks.

                   

                  Prevention

                  Prevention is the mainstay treatment for both ACD and ICD. Patients can take several actions to help prevent contact dermatitis.

                   

                  First, patients should identify and avoid known allergens and irritants to prevent possible reactions. Making lifestyle choices such as selecting hypoallergenic jewelry, changing hair or skin care products, and putting cloth covers on metal fasteners (e.g., a jean button) can minimize reactions.13,37

                   

                  Patients can also improve and protect their skin barrier by continuously moisturizing and hydrating their skin. Various OTC products with different formulations allow patients to find a regimen that works best for their skin.12,37

                   

                  Patients should wash skin exposed to the allergen or irritant immediately after exposure to remove the irritant (e.g., poison ivy, poison oak) that cause the reaction. Products like Tecnu cleanser, Zanfel cleanser, and Cutter scrub effectively remove urushiol oil (the component of poison ivy and poison oak that causes the red, itchy rash patients experience). Urushiol oil binds to skin proteins within 10 to 15 minutes so immediate use of these products is vital.13,37,38

                   

                  Patients should also be mindful of pets. Sometimes, allergens can be carried from outside into the house by clinging to a pet’s fur. If patients suspect their pet encountered an allergen (such as poison ivy), they should bathe the animal to reduce the risk of spreading it to people.13,37

                   

                  Wearing gloves or protective clothing provides an excellent alternative for patients to avoid contact with irritants. This is especially vital for many occupational contact dermatitis cases. Barrier creams are another alternative that function to protect skin from irritants. Barrier creams prevent penetration of hazardous materials into the skin. These products contain compounds such as glycerin, silicones, ceramides, squalene, petrolatum, and other water repelling compounds. Barrier creams should be applied to exposed skin two to three times per day.12,37

                   

                  ALLERGENS IN CONTACT DERMATITIS

                  Common Causes of Allergic Contact Dermatitis

                  ACD is caused by a variety of common chemicals and substances. Common causes include11,13,32,37,39-43

                  • Excipients (propylene glycol, lanolin)
                  • Fragrances (limonene, linalool, fragrance mix 1, fragrance mix 2)
                  • Glues (acrylates)
                  • Hair dyes and hair care products (toluene-2,5-diamine sulfate, para-phenylenediamine, cetrimonium chloride, cetrimonium bromide)
                  • Latex (balloons)
                  • Medications (antibiotics, glucocorticoids, topical antihistamines)
                  • Metals (nickel, cobalt, and gold); commonly used in jewelry, buckles, claps, buttons, etc.
                  • Personal care products such as body washes, cosmetics, and skin care products (panthenol, chlorphenesin, parabens, balsam of Peru, colophony [rosin])
                  • Plants (Toxicodendron genus is the most common; includes poison ivy, poison oak, and poison sumac)
                  • Preservatives (benzisothiazolinone, formaldehyde, methylisothiazolinone, quaternium-15)
                  • Surfactants (cocamidopropyl betadine, decyl glucosides)

                  This list is not exhaustive but serves as a strong starting point for identifying products or substances that may trigger ACD. As new cases are reported, experts continue to identify potential allergens, reflecting evolving exposure patterns and improving diagnostic awareness. Notably, toluene-2,5-diamine sulfate, a chemical commonly used in hair dye, was named the 2025 Allergen of the Year, highlighting its emerging significance in contact dermatitis.39

                  a watercolor of a person who paused gardening to scratch at a red area of their wrist.

                  Common Causes of Irritant Contact Dermatitis

                  ICD can be caused by a range of common chemicals and substances. Common causes include11,12,37,40

                  • Acids and alkalizing agents (sulfuric acid, sodium hydroxide, ammonia)
                  • Adhesives
                  • Bleach, detergents, and solvents (benzene, toluene)
                  • Cosmetics
                  • Dust
                  • Fertilizers and pesticides
                  • Hair products
                  • Oxidizing agents (sodium hypochloride)
                  • Paints and varnishes
                  • Perfumes
                  • Personal care products
                  • Plant parts (thorns)
                  • Plastics
                  • Rubber gloves
                  • Soap
                  • Water

                   

                  Pharmacy staff should recognize that certain products, such as hair and personal care items, can cause both ACD and ICD reactions. However, the underlying mechanisms and nature of the reactions differ between the two conditions.

                   

                  ALLERGEN ALTERNATIVES

                  Once an allergen has been identified, the most effective management strategy is avoidance. Because many ingredients appear under multiple names, careful review of product labels is essential. For example, balsam of Peru has several names including, but not limited to, Balsamum peruvianim, Black balsam, China oil, Indian balsam, Myroxylon pereirae Klotzsch resin, Myroxylon pereirae Klotzsch oil, and Toluifera Pereira balsam.44

                   

                  Patients may need guidance selecting products that provide the desired symptom relief while avoiding their allergens. Many items contain suitable substitute ingredients and pharmacy staff can support patients by reviewing product labels for potential allergens.

                   

                  For example, toluene-2,5-diamine sulfate is frequently used in hair dyes as a primary intermediate (main reactive dye precursor).45 An alternative to this chemical is paraphenylenediamine.39 Other strategies include replacing nickel-containing jewelry with sterling silver or titanium; selecting products preserved with phenoxyethanol or benzyl alcohol instead of chlorphenesin or parabens; choosing formulations that minimize preservatives through plant-derived alternatives or hydrosols; and opting for fragrance-free products to avoid balsam of Peru.46,47

                   

                  It is also important that pharmacy staff understand various terminology used to describe products that would be better suited for patients with allergies. Currently, no Food and Drug Administration regulated definition for the term “hypoallergenic” exists.48 Therefore, terms such as “fragrance-free,” “noncomedogenic,” and “dermatologist-tested” are indicators of products that may be better suited for patients with allergies. Pharmacists and pharmacy technicians should notify patients that products with these terms may be more expensive. These products are often placed on lower shelves as they tend to sell slower compared to other popular, branded items.

                   

                  Additionally, pharmacy staff can recommend swatch testing new products before use to minimize risk of a reaction. Patients can apply a quarter-sized amount of the new product on a spot of their skin where the product won’t be washed away or rubbed off, such as the underside of the arm or the bend of the elbow. Patients should follow the instructions of the product to determine how long the product would normally stay on the skin (if the product [e.g., a cleanser] has no specific instructions, leave on the skin for five minutes). The product should be applied to this test spot twice daily for seven to ten days. If there is no reaction after this period, the patient can safely use the new product.49

                   

                  Common Allergen-Free Over-the-Counter Products

                  Finding allergen-free products or brands can be tricky, however online resources can alleviate this burden.

                   

                  One helpful resource is the Contact Allergen Management Program (CAMP) created by the ACDS. CAMP is a web-based tool designed to help patients manage ACD and find personal care products that are safe for them to use. However, CAMP is an exclusive tool for ACDS members and their patients, so access may be limited for some healthcare providers.

                   

                  In addition to using this resource, pharmacists and pharmacy technicians should counsel patients to always read and scrutinize product labels. One tool to navigate product labels and ingredients is skinsafeproducts.com. This website allows patients, providers, and pharmacy teams to scan barcodes or search products to determine if they contain ingredients a patient would react to. It’s important to note this website does not have a filter for every possible allergen.

                  a cartoon of a hand with pointer finger extended, meant to draw attention to the website link

                  For example, consider Alvin, a 35-year-old man allergic to parabens and various fragrance mixes. He asks for help finding an aftershave and body lotion. Using the SkinSAFE website (skinsafeproducts.com) you identify that “Clubman Pinaud Reserve Aftershave, Whiskey Woods” is paraben-free and “Minimalist Body Lotion, Niacinamide 0.5%” is fragrance-free.

                   

                  Pharmacy staff should always consider recommending a switch in product. For instance, if a patient has a small cut, pharmacists and pharmacy technicians can recommend petrolatum over bacitracin. Bacitracin was named the Contact Allergen of the Year for 2003 by the ACDS and patients have an increased risk of reaction with this product.50 Pharmacy staff have the unique opportunity to help patients make safe and informed product changes.

                   

                  One thing to keep in mind is that formulations change! A product may be safe the first time a person uses it, but it may not be safe the next time. It’s essential to ensure healthcare providers and pharmacy staff always verify the accuracy of all information they provide to each unique patient!

                   

                  CONCLUSION

                  Now that you’ve reviewed the key concepts of contact dermatitis, let’s revisit our opening case.

                  To start, ask the patient clarifying questions such as, “When did the rash appear?”, “Have you done anything out of the ordinary recently?”, and “Has the child started any new products?” You then discover the family went camping over the weekend. When this information is combined with the child’s current symptoms, poison ivy is the likely culprit. Suggesting OTC products such as calamine lotion (for lesions) and a cold compress or antihistamine (for itching) can help the manage the patient’s symptoms. However, it’s important to advise the mother to bring her child to the pediatrician if symptoms persist or worsen.

                   

                  By identifying likely triggers, recommending appropriate symptomatic relief, and knowing when to refer the patient to seek additional medical attention, pharmacy staff can improve outcomes for patients with contact dermatitis.

                  Pharmacist Post Test (for viewing only)

                  Learning Objectives
                  After completing this continuing education activity, pharmacists will be able to:
                  1) Recognize contact dermatitis types, signs and symptoms, and common treatments
                  2) Identify common topical allergens associated with contact dermatitis
                  3) Characterize over-the-counter products that are allergen-containing and allergen-free topicals

                  1. Which of the following best describes irritant contact dermatitis (ICD)?
                  a. Delayed immune reaction
                  b. Direct skin barrier damage
                  c. Immediate histamine response

                  *

                  2. Which statement most accurately describes chronic ICD?
                  a. Vesicles and weeping lesions on the skin
                  b. Skin thickening with repeated exposure
                  c. Symptoms fully resolve after one exposure

                  *

                  3. Which characteristic best differentiates allergic from irritant contact dermatitis?
                  a. ACD reactions are dose-dependent
                  b. ACD involves immune sensitization
                  c. ACD reactions occur within minutes to hours

                  *

                  4. Which topical corticosteroid formulation provides the best occlusion?
                  a. Lotion
                  b. Cream
                  c. Ointment

                  *

                  5. Which ingredient in a moisturizer provides a protective oily barrier?
                  a. Lanolin
                  b. Glycerin
                  c. Methylisothiazolinone

                  *

                  6. Which ingredient is a common allergen in hair dyes that can trigger allergic contact dermatitis?
                  a. Panthenol
                  b. Benzisothiazolinone
                  c. Toluene-2,5-diamine sulfate

                  *

                  7. A patient develops a rash after using sunscreen. Which chemical is a likely trigger?
                  a. Oxybenzone
                  b. Octinoxate
                  c. Octocrylene

                  *

                  8. A 32-year-old patient comes to the pharmacy complaining of itchy, red patches on her hands. When you ask if she has started any new products recently, she mentions that she recently got a new lotion set that has three products in it. Which of the following actions is the best first step in determining the cause of the reaction?
                  a. Recommend the patient immediately discontinue use of all three products
                  b. Recommend the patient go to her dermatologist and undergo a patch test
                  c. Recommend the patient swatch test each product on the underside of her arm

                  *

                  9. The same patient returns to the pharmacy a week later and informs the pharmacy that she had a reaction to every product in the set. She wants to switch to a product that is hypoallergenic and won’t cause a reaction. What is the best response to this patient’s request?
                  a. Recommend the patient avoid all lotions due to the possibility of a reaction
                  b. Recommend the patient go to her dermatologist to undergo a patch test
                  c. Recommend the patient try the most popular brand of lotion as it’s on sale

                  *

                  10. The patient returns to the pharmacy after a visit to her dermatologist and has found out she’s reactive to lanolin, fragrance mix 1, and parabens. What is a suitable product that can be recommended to this patient? Use safeskinproduct.com to determine if these products are free from the patient’s allergens.
                  a. Vermont's original bag balm skin moisturizer
                  b. Bath and Body Works Japanese cherry blossom lotion
                  c. Vaseline original healing jelly

                  Pharmacy Technician Post Test (for viewing only)

                  Learning Objectives
                  After completing this continuing education activity, pharmacists will be able to
                  1) Recognize contact dermatitis types, signs and symptoms, and common treatments
                  2) Identify common topical allergens associated with contact dermatitis
                  3) Differentiate over-the-counter products that are allergen-containing and allergen-free topicals

                  1. Which product can soothe mild ICD?
                  a. Fragranced lotion
                  b. Petrolatum
                  c. Alcohol sanitizer

                  *

                  2. When should a patient with a rash be referred to a healthcare provider?
                  a. If it covers more than 20% of body
                  b. If it lasts less than 24 hours
                  c. If it improves with moisturizer

                  *

                  3. When is the best time to apply an emollient for a contact dermatitis?
                  a. After handwashing and before bed
                  b. Once daily in the morning upon waking
                  c. 30 minutes to one hour before bathing

                  *

                  4. What is the purpose of barrier creams?
                  a. Replace corticosteroid use
                  b. Provide hydration to skin
                  c. Protect skin from irritants

                  *

                  5. Which of the following occupations is associated with an increased risk of contact dermatitis?
                  a. Hairdresser
                  b. Lawyer
                  c. Police officer

                  *

                  6. What allergen was dubbed 2025’s Allergen of the Year by the American Contact Dermatitis Society?
                  a. Cetrimonium bromide
                  b. Toluene-2,5-diamine sulfate
                  c. Limonene

                  *

                  7. A patient comes into the pharmacy with complaints of contact dermatitis around her finger. You notice she wears several rings on each hand. What metal could be the cause of this reaction?
                  a. Sterling silver
                  b. Titanium
                  c. Nickel

                  *

                  8. Which of the following names is synonymous for balsam of Peru?
                  a. Peru oil
                  b. Japan oil
                  c. China oil

                  *

                  9. A patient comes to the counter on Monday and explains that she had spent the weekend weeding her garden. She suspects she came into contact with poison ivy and is asking what she should do. What is not an appropriate suggestion?
                  a. Recommend the patient to use calamine lotion
                  b. Recommend the patient to use Tecnu cleanser
                  c. Recommend the patient to bathe pets exposed to the poison ivy

                  *

                  10. A mom comes into the pharmacy with her 9-year-old daughter. She has an almost empty bottle of a moisturizing lotion. She selects the same product from the lotion shelves and brings it to the register. She explains that her daughter is allergic to fragrance and asks you to ascertain if the product's ingredients have changed. What is the best response?
                  a. Compare the ingredients from the new bottle to the old bottle to be sure the formulation hasn’t changed
                  b. There's no need to check. If the patient has used this before it will most certainly be okay because companies rarely change formulas
                  c. Ask the pharmacist to help you because tasks like this are outside of your scope of practice

                  References

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                  31. Samanta A, Agarwal K, Naskar B, De A. The Role of Patch Testing with Indian Cosmetic Series in Patients with Facial Pigmented Contact Dermatitis in India. Indian Journal of Dermatology. 2021. Accessed October 10, 2025. https://journals.lww.com/ijd/fulltext/2021/66010/the_role_of_patch_testing_with_indian_cosmetic.12.aspx.
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                  35. Cleveland Clinic Staff. Emollients: Creams, Soaps, Moisturizers, Ointments, Benefits. Cleveland Clinic. June 17, 2022. Accessed October 27, 2025. https://my.clevelandclinic.org/health/treatments/23305-emollients.
                  36. Whittaker L. Contact reactions to lanolin. DermNet. July 9, 2024. Accessed November 18, 2025. https://dermnetnz.org/topics/contact-reactions-to-lanolin#:~:text=What%20are%20the%20clinical%20features,face%2C%20hands%2C%20and%20arms.
                  37. Mayo Clinic Staff. Contact dermatitis. Mayo Clinic. May 2, 2024. Accessed October 16, 2025. https://www.mayoclinic.org/diseases-conditions/contact-dermatitis/symptoms-causes/syc-20352742#:~:text=To%20treat%20contact%20dermatitis%20successfully%2C%20you%20need,cool%2C%20wet%20cloth%20and%20other%20self%2Dcare%20steps.
                  38. Grand L. How to remove poison oak plants and treat a rash. OSU Extension Service. February 10, 2025. Accessed November 18, 2025. https://extension.oregonstate.edu/gardening/flowers-shrubs-trees/how-remove-poison-oak-plants-treat-rash.
                  39. Atwater AR, Botto N. Toluene-2,5-Diamine Sulfate: Allergen of the Year 2025. Dermatitis. 2025;36(1):3-11. doi:10.1089/derm.2024.0384.
                  40. Johnson J. Common causes of contact dermatitis. National Eczema Association. December 4, 2024. Accessed October 21, 2025. https://nationaleczema.org/blog/common-causes-contact-dermatitis/?gad_source=1&gad_campaignid=21711219806&gbraid=0AAAAAB0npNYM67FQOHjAv-hUjsQY3Sbsp&gclid=CjwKCAjwr8LHBhBKEiwAy47uUvI6-eQJ_GmU_4FwHZoVXavg3hH3SDWckrJrIsYZfjfSUNhaL7JTzhoCu8QQAvD_BwE.
                  41. Weber B, Hylwa S. Panthenol Allergic Contact Dermatitis: Sources of Exposure, Reported Cases, and a Call for More Frequent Testing. Dermatitis. 2025;36(4):343-351. doi:10.1089/derm.2024.0489.
                  42. Arnold WA, Blum A, Branyan J, et al. Quaternary Ammonium Compounds: A Chemical Class of Emerging Concern. Environ Sci Technol. 2023;57(20):7645-7665. doi:10.1021/acs.est.2c08244.
                  43. Moreira de Nogueira CM, Dias Cerqueira C, Santos Ribeiro MÂ, Marques Pereira Cabral Ribeiro TM. Chlorphenesin-Induced Allergic Contact Dermatitis: An Overlooked Phenomenon?. Dermatitis. 2025;36(5):555-556. doi:10.1089/derm.2024.0433.
                  44. Ngan V. Balsam of Peru Contact Allergy. DermNet. April 2023. Accessed October 23, 2025. https://dermnetnz.org/topics/balsam-of-peru-allergy.
                  45. National Center for Biotechnology Information. PubChem Compound Summary for CID 22856, 2,5-Diaminotoluene sulfate. https://pubchem.ncbi.nlm.nih.gov/compound/2_5-Diaminotoluene-sulfate. Accessed Oct. 23, 2025.
                  46. Markel K, Silverberg N, Pelletier JL, Watsky KL, Jacob SE. Art of prevention: A piercing article about nickel. Int J Womens Dermatol. 2019;6(3):203-205. Published 2019 Mar 16. doi:10.1016/j.ijwd.2019.03.001.
                  47. Poddębniak P, Kalinowska-Lis U. A Survey of Preservatives Used in Cosmetic Products. Applied Sciences. 2024; 14(4):1581. https://doi.org/10.3390/app14041581.
                  48. “Hypoallergenic” cosmetics. U.S. Food and Drug Administration. February 25, 2022. Accessed November 19, 2025. https://www.fda.gov/cosmetics/cosmetics-labeling-claims/hypoallergenic-cosmetics#:~:text=For%20many%20years%2C%20companies%20have,to%20produce%20an%20allergic%20reaction.
                  49. How to test skin care products. American Academy of Dermatology. August 10, 2021. Accessed November 19, 2025. https://www.aad.org/public/everyday-care/skin-care-secrets/prevent-skin-problems/test-skin-care-products.
                  50. Wick JY. Bacitracin and Boo-boos: Becoming a no-no. Pharmacy Times. April 14, 2024. Accessed November 19, 2025. https://www.pharmacytimes.com/view/bacitracin-and-boo-boos-becoming-a-no-no.

                  Patient Safety: Toxic Human Drugs and Their Impact on Household Pets

                  Learning Objectives

                  After completing this application-based continuing education activity, pharmacists will be able to:

                  • DESCRIBE common pathways through which pets are exposed to toxic human medications
                  • IDENTIFY the clinical signs and symptoms of toxicity from antidepressants, ADHD medications, NSAIDs, opioids, and recreational drugs in companion animals
                  • DISCUSS veterinary management strategies and outcomes for pets exposed to toxic medications, including decontamination, symptom management, and diagnostic testing
                  • RECOGNIZE best practices to counsel pet-owning patients on safe medication storage, disposal, and early signs of pet poisoning

                  After completing this application-based continuing education activity, pharmacy technicians will be able to:

                  • RECOGNIZE common human medications that are toxic to pets
                  • IDENTIFY signs and symptoms of drug toxicity in companion animals that may be mentioned by pet owners at the pharmacy counter
                  • LIST proper techniques for medication storage and disposal that can reduce the risk of pet exposure
                  • RECOGNIZE when to refer pet-owning patients to the pharmacist for counseling or poison control center guidance

                     Release Date

                    Release Date: January 15, 2026

                    Expiration Date: January 15, 2029

                    Course Fee

                    Pharmacists   $7

                    Pharmacy Technicians   $4

                    There is no funding for this CE.

                    ACPE UANs

                    Pharmacist: 0009-0000-26-001-H05-P

                    Pharmacy Technician: 0009-0000-26-001-H05-T

                    Session Codes

                    Pharmacist: 26YC01-NZQ39

                    Pharmacy Technician: 26YC01-QNZ93

                    Accreditation Hours

                    2.0 hours of CE

                    Accreditation Statements

                    The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-26-001-H05-P/T will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

                     

                    Disclosure of Discussions of Off-label and Investigational Drug Use

                    The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

                    Faculty

                    Brianna Champagne, B.S. Pharmacy Studies

                    Recent graduate of the University of Connecticut Medical Writing Certificate program

                    Storrs, CT

                     

                    Faculty Disclosure

                    In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

                    Brianna Champagne has no relationships with ineligible companies.

                     

                    ABSTRACT

                    Medications are the leading cause of toxic exposure in household pets (cats and dogs), surpassing traditional hazards like chocolate or household cleaners. As prescriptions for antidepressants, attention-deficit/hyperactivity disorder (ADHD) medications, non-steroidal anti-inflammatory drugs (NSAIDs), opioids, and recreational drugs increase nationwide, so does the risk to companion animals. Pharmacists and pharmacy technicians—often on the front lines of medication safety—can educate pet-owning patients on how to prevent accidental poisonings and recognize early signs of toxicity. This continuing education activity provides an overview of the most dangerous drug classes for cats and dogs, including clinical symptoms, treatment strategies, and emerging trends in veterinary toxicology. It also explores ethical and legal concerns, such as reporting obligations and the growing need for pet-safe medication packaging. Participants will gain evidence-based tools to support safe medication use in homes with animals and strengthen their role in harm prevention and patient education.

                    CONTENT

                    Content

                    INTRODUCTION

                    Pharmacists and pharmacy technicians often think of medication safety in terms of human patients, families, and caregivers. But what about their pets? Companion animals are increasingly victims of preventable medication poisoning. Many of these cases start with a dropped pill, an open purse, or a topical patch worn on the skin.

                     

                    According to the American Society for the Prevention of Cruelty to Animals (ASPCA) Animal Poison Control Center (APCC), prescription and over-the-counter (OTC) drugs are in the top three causes of pet toxicities reported each year. OTC medications were reported as #1, accounting for 16.5% of all exposures, and human prescription medications as #3. Human food and drinks are at #2, with 16.1% of exposures.1 This trend shouldn’t be surprising. Many homes contain a wide array of medications, increasing the risk of accidental pet exposure.2 Our environments are filled with substances that can be fatal to a curious cat or an aimless labrador.

                     

                    Since 2020, pet ownership in the United States (U.S.) has surged. According to the American Pet Products Association, nearly 70% of U.S. households now own at least one pet.3 As medication safety educators, pharmacists are increasingly expected to support patients as pet owners, not just as individuals. Technicians, too, often serve as the first line of communication at the pharmacy counter. Pharmacy employees might wonder, "But how am I supposed to help? I don’t treat animals." Pharmacy teams don’t have to treat animals. Pharmacy employees’ jobs include protecting the whole household—including pets. That means

                    • Educating pet-owning patients about safe storage and disposal
                    • Recognizing red flags during patient conversations
                    • Referring to the correct veterinary resources when exposure is suspected

                     

                    Veterinarians can’t be the only line of defense. Poisonings can happen at home, where nearly every room poses a risk.4 By the time a pet reaches the animal hospital, irreversible damage may have already occurred. Pharmacy professionals are positioned to intervene upstream, at the point of medication access.

                     

                    HIDDEN RISKS AT HOME

                    Pets are curious by nature. Their attraction to novel smells, crinkling containers, or flavored suspensions often leads to unintentional ingestion. If a patient says, "My dog ate my pills, but it was only a few," how would a responsible, educated pharmacy employee respond? Many pharmacy professionals would hesitate. It's easy to assume that exposure is rare or that a small amount won't matter. But the reality is that pets are exposed to human drugs every day, often in ways humans don’t think about. Understanding the routes of exposure helps pharmacy professionals anticipate risk and educate patients more effectively. Below are the three most common ways pets come into contact with toxic medications.

                     

                    Direct Ingestion

                    This is the most well-known route—and often the most severe due to immediate high exposure.4 Examples include

                    • A pill falls on the floor and the pet swallows it before the owner notices
                    • A dog chews through a medication bottle, blister pack, or weekly organizer
                    • A cat licks liquid formulations left on a countertop

                     

                    It’s reasonable to wonder, "Wouldn’t a dog spit out a bitter-tasting pill?" (like most do when given their own pills). Not necessarily. Dogs may chew through plastic out of boredom, and some drugs (like venlafaxine [Effexor] or amphetamine/dextroamphetamine [Adderall] tablets) have sweeteners or coatings that make them more palatable.

                     

                    Secondary Exposure

                    Pets may lick topical medications—like estrogen creams or lidocaine patches—directly from human skin. This route is especially dangerous because it often happens without anyone noticing. For example, if a patient applies a lidocaine patch and then holds her pet for an hour, the pet could absorb significant amounts of the drug. This could happen transdermally or orally if the pet grooms after exposure.5

                     

                    Toxic exposure is not only a problem for pets—it’s a problem for children. According to a review of adverse event reports collected by the Swedish Medical Products Agency, children experienced serious health effects after contact with transdermal hormone-containing products. Documented symptoms include precocious (early) puberty, accelerated growth, unresolved virilization, and female infertility.5 These cases highlight the need for better public awareness and clearer instructions for storage and use to protect pets and children.

                     

                    PRO TIP: When patients pick up topical or transdermal medications, ask, "Do you have pets or children at home that come into contact with your skin or laundry?" If the answer is yes, explain the risk and recommend covering the treated area or changing clothes before interacting with pets and children. A 20-second conversation might prevent a life-threatening exposure.

                     

                    Environmental Contamination

                    Improperly discarded medications or drug-laced household waste can lead to inhalation or ingestion of drug residues by pets. Trash scavenging is common—pets often ingest discarded medications, wrappers, or even tissues soaked in drug residue.4 Some medications are excreted in urine or feces; pets that drink from the toilet may be exposed. Pharmacy technicians can help here. During OTC purchases or casual conversations, technicians may hear, "My dog gets into everything!" That’s a red flag that indicates it’s time to include a pharmacist and educate the pet owner on trash safety, sealed storage, and disposal. Never assume a drug is pet-safe unless it has a veterinary-approved label.

                     

                    PAUSE AND PONDER: How would you explain the difference between a pet’s metabolism and a human’s?

                     

                    LOW DOSE, HIGH RISK

                    Small doses that are safe for humans can be dangerous for pets due to differences in size, metabolism, and enzyme activity. Doses of ibuprofen exceeding 250 mg/kg of body weight can cause gastric ulcers or kidney failure in a small dog or cat.6

                     

                    Let’s break it down7-9

                    1. Researchers develop flat dosing for medications for humans. But most cats and dogs weigh a fraction of the average human weight. A 10 lb dog or 8 lb cat might receive a lethal dose from licking a coated tablet. Sustained-release medications can remain in an animal’s system far longer than in a human’s, causing extended toxicity.
                    2. Pets sometimes lack the enzymes humans rely on. Specifically, cats lack glucuronyl transferase—an enzyme essential to eliminate NSAIDs, acetaminophen, and opioids—making them highly susceptible to toxicity. Studies show that dogs often excrete a portion of certain drugs—such as NSAIDs and extended-release formulations—in the feces unchanged. This highlights pets’ limited ability to metabolize and eliminate these substances compared to humans. Both species have different gastric pH levels and gut flora that can affect absorption and breakdown.

                     

                    Counseling should address two things. First, the pharmacist should explain that pets process medications differently than humans. Second, when accidental poisonings occur, pet owners should call a veterinary poison control hotline. They have veterinarians on staff around the clock and can determine if the dose the pet consumed is dangerous. The ASPCA APCC and Pet Poison Helpline are excellent, reliable resources. These calls often prevent unnecessary vet visits and guide lifesaving intervention when minutes matter.10 The SIDEBAR provides contact information for these resources.

                     

                    SIDEBAR: Animal-specific Poison Control Centers

                    Human poison control centers do not manage veterinary cases. Instead, pharmacy teams and pet owners should be aware of the following specialized services.10

                    • ASPCA Animal Poison Control Center (APCC)
                    Phone: 1-888-426-4435
                    Website: www.aspca.org/apcc
                    Available 24/7; staffed by veterinary toxicologists
                    Fee: $95 per case (covers phone consultation and follow-up)
                    • Pet Poison Helpline
                    Phone: 1-855-764-7661
                    Website: www.petpoisonhelpline.com
                    Available 24/7; includes licensed veterinarians
                    Fee: $89 per case (includes updates to the attending veterinarian)

                       

                      These hotlines charge a fee because they don’t receive government funding like human poison centers do. The cost supports rapid access to board-certified veterinary toxicologists and real-time risk assessments. After the client/pet owner pays for the consultation and the poison control specialist creates a case number, there are no further costs for following up on the case. The poison control center will work with the customer and a veterinarian until the case is resolved.10 In many cases, a single call can mean the difference between a $90 consultation and a $3,000 emergency vet bill.

                       

                      TOP OFFENDERS

                      In veterinary toxicology, several drug classes account for most pet poisoning cases reported to animal poison control centers every year. Table 1 describes the five categories that are critical to know and how to recognize when a pet may be at risk.2,11,12

                       

                      Table 1. Impact of Common Drug Poisonings on Pets6,11,13-15

                      Medication Type Common Symptoms
                      ADHD medications (amphetamine/dextroamphetamine [Adderall], methylphenidate [Ritalin, Concerta], lisdexamfetamine [Vyvanse]) Agitation, hyperactivity, hypertension, mydriasis (dilation of the pupil), overheating, pacing, seizures, tachycardia, tremors
                      Antidepressants (fluoxetine [Prozac], sertraline [Zoloft], venlafaxine [Effexor]) Agitation, diarrhea, hyperactivity, hypertension, rapid heartbeat, seizures, tremors, vomiting
                      NSAIDs (ibuprofen [Advil], naproxen [Aleve, Naprosyn], diclofenac [Voltaren]) Abdominal pain, black or tarry stools, diarrhea, frequent urination, increased thirst, lethargy, loss of appetite, seizures, vomiting
                      Opioids (hydrocodone/acetaminophen [Norco], oxycodone [Oxycontin], fentanyl transdermal patch [Duragesic], buprenorphine [Suboxone]) Collapse, coma, lethargy, low body temperature, pinpoint pupils, sedation, slowed breathing, unresponsiveness
                      Recreational drugs (Cannabis, cocaine, methamphetamine [Desoxyn]) Dilated pupils, disorientation, high body temperature, hyperactivity, lethargy, seizures, stumbling, tremors, vomiting
                      ABBREVIATIONS: CNS = central nervous system

                       

                      SIDEBAR: Universal Early Symptoms Across Agents

                      • Behavioral changes – restlessness, vocalization, agitation
                      • Cardiovascular distress – irregular heartbeat, high blood pressure, collapse
                      • Gastrointestinal symptoms – vomiting, excessive drooling, diarrhea
                      • Hyperthermia – elevated body temperature, excessive panting, drooling
                      • Neurological signs – tremors, disorientation, seizures, agitation
                      • Respiratory changes – labored breathing, excessive panting, wheezing

                       

                      ADHD Medications

                      ADHD medications are potent central nervous system (CNS) stimulants. They have a narrow margin of safety in animals and can result in life-threatening cardiovascular or neurologic complications. Fast referral is critical. The symptoms described in Table 1 may appear within two hours.11

                      Antidepressants

                      Many antidepressants increase serotonin in humans and animals, which can cause serotonin syndrome in both species. Selective serotonin reuptake inhibitors (SSRIs) and serotonin-norepinephrine reuptake inhibitors (SNRIs) are common in homes and highly dangerous to pets.

                      NSAIDs

                      As noted above, pets metabolize NSAIDs designed for humans poorly, if at all. Cats and dogs tolerate diclofenac, ibuprofen, and naproxen poorly. These medications can cause ulcers, renal injury, or liver failure at human therapeutic doses. One important sign of toxicity is blood in vomit.6 Some pet owners may assume human and pet NSAIDs are interchangeable. It's important to note cats and dogs have their own species-approved NSAIDs and analgesics formulated for safer metabolism. Use of human medications without veterinary guidance can lead to serious harm.

                       

                      Carprofen (Rimadyl) is a Food and Drug Administration (FDA) approved in dogs for osteoarthritis and soft tissue pain. It is highly protein‑bound and eliminated via hepatic metabolism, with metabolites excreted in feces and urine. Meloxicam (Metacam) is approved for use in dogs in the U.S., and in some regions for cats in single‑dose or limited regimens. In cats, it undergoes oxidative metabolism (rather than glucuronidation) with approximately 80% of the drug eliminated in feces. Robenacoxib (Onsior) is another NSAID used in cats and dogs (for short durations), with cautious use in cats due to their limited ability to detoxify NSAIDs. These formulations are engineered to match each species’ pharmacokinetics, metabolism, and safety thresholds, making them safer than human NSAIDs.16

                      Opioids

                      Topical patches pose a particular risk if chewed or licked. Naloxone access in veterinary settings has become increasingly important. A 2020 study looked at 189,594 calls to the ASPCA’s APCC involving opioids from 2006 to 2014.14 It found small, young, intact (compared to neutered) dogs living in areas with high opioid prescribing were more likely to be involved in opioid-related emergency calls. Smaller and younger dogs were at higher risk than larger and older dogs. These researchers also found veterinarians were more likely to call the poison control hotline than owners. Owners may be reluctant to report exposures to illicit opioids. The research showed a strong positive non-linear link between dog poisonings and local opioid prescription rates.14

                      Recreational Drugs (Marijuana, Cocaine, Methamphetamine, Psilocybin)

                      Tetrahydrocannabinol (THC) and stimulants affect pets differently than humans, often with prolonged or unpredictable effects. Marijuana, cocaine, and methamphetamine can cause severe toxicity.15 Pets may appear frightened or "zoned out."

                       

                      As marijuana becomes legal in more states, accidental pet exposures are rising—and costly. Pet health insurance provider Trupanion reported 1,852 marijuana-related toxicity claims over five years, mostly from pets ingesting edibles, plants, or baked goods. Figure 1 shows poisoning rates are higher in states with legalized recreational marijuana. Since 2020, California led with 428 claims, followed by Massachusetts, New York, and Florida.17

                       

                      Figure 1. Marijuana Toxicity-Related Claims in Dogs & Cats in 202417

                       

                      Pharmacists and technicians should treat any known ingestion of these medications by a pet as an urgent referral to ASPCA APCC or Pet Poison Helpline. Ideal documentation would include the brand, strength, dosage form, and time of ingestion. Pharmacy staff should encourage owners to have the information handy when calling and to take the packaging with them to the veterinarian. Even if the owner reports their pet “seems fine” hours after exposure, toxicity can be delayed or progressive and serious harm may still occur without visible symptoms. Erring on the side of caution and referring patients and their pets to a veterinarian immediately is crucial.

                      Other Common Toxins

                      Human formulations may contain excipients or flavoring agents that are hazardous to pets. Certain gabapentin oral solutions contain xylitol (also labeled as birch sugar), which is rapidly toxic to dogs in small amounts. Xylitol triggers a potent insulin release in dogs, leading to hypoglycemia within 15 to 30 minutes. Symptoms often begin with vomiting and progress to lethargy, ataxia, tremors, seizures, or collapse. In severe cases or with higher doses, liver failure can occur.18 Pharmacists must check for inactive ingredients in liquid formulations and educate pet owners about this. It is important to note that xylitol is found in many common household items, including peanut butter and sugar-free candy.

                       

                      Dogs are commonly prescribed levothyroxine to treat hypothyroidism and typically require significantly higher doses per kilogram of body weight than humans. Dosing must be carefully titrated, with regular monitoring of serum T₄ levels to avoid under- or over-dosing. Cats experience hyperthyroidism more often, and are treated with methimazole or radioactive iodine. They rarely need levothyroxine unless iatrogenic hypothyroidism occurs. Differences in thyroid disorders, metabolism, and treatment protocols make it dangerous to assume human thyroid medication doses apply to pets.19

                       

                      Prednisone dosages vary based on whether the animal is being treated for inflammation or for immune suppression, as higher doses are typically required for immunosuppressive effects. Cats metabolize corticosteroids differently than dogs and humans, requiring different dosing protocols and careful consideration of duration and tapering. In dogs, veterinarians commonly use prednisone to manage allergic, musculoskeletal, or autoimmune conditions. Prolonged use requires monitoring for adverse effects such as polyuria (frequent urination), polydipsia (unusual thirst), or gastrointestinal ulceration.20 In cats, prescribers often prefer prednisolone (rather than prednisone) because of their reduced hepatic conversion capacity, making direct administration of the active form more effective and safer.21

                       

                      Even a single tablet of acetaminophen may be enough to kill a cat. In one published case, a cat experienced acetaminophen toxicity after exposure to a single dose. The patient exhibited hallmark signs such as cyanosis and facial swelling. The case highlighted the need for rapid intervention, and the diagnostic challenge this toxicosis can present. This report highlights the narrow safety margin of acetaminophen in cats and the importance of pharmacist awareness when reviewing shared medications between humans and pets.22

                       

                      PAUSE AND PONDER: If a pet owner says, “My dog is acting weird today after I dropped my pill,” what specific behaviors or symptoms should prompt you to refer them to a veterinarian or poison control center?

                       

                      CLINICAL SIGNS OF TOXICITY IN PETS

                      A common question a pharmacy professional might hear from a pet owner is, "How do I know if my pet is poisoned?" Often, symptoms go unnoticed until they’re severe, and by then, the window for successful treatment may have narrowed. Pharmacists and technicians can recognize red flags early.

                       

                      This section outlines key clinical signs of toxicity in pets across various drug classes, with an emphasis on phrases owners might use when describing the issue. This helps pharmacy teams know when to probe further and when to refer to a veterinarian or animal poison control center.

                      Tails of Toxicity

                      Pets may exhibit nonspecific signs that warrant urgent attention. Since pets cannot verbalize how they are feeling, owners must rely on observation of behavioral changes or physical symptoms. Table 2 lists ways to determine if a pet is ill.

                       

                      Table 2. Analyzing Pet Behaviors for Signs of Poisoning4, 23-25

                      Clinical Manifestation Points to Remember
                      Lethargy or weakness The owner may say “She’s not acting like herself,” or “He’s been sleeping all day.”
                      Vomiting and/or diarrhea Immediate referral is warranted, especially if it is persistent, contains blood, or is paired with other symptoms.
                      Loss of appetite The owner may report the pet eating only part of the regular meal size, skipping meals, or refusing favorite treats.
                      Tremors or seizures ●       Often, owners see twitching, drooling, or frothing at the mouth and don’t realize the pet is experiencing a seizure. This often appears with exposure to stimulants (e.g., ADHD medications, pseudoephedrine, caffeine).

                      ●       Pet owners should stay calm, move nearby objects so the pets cannot knock them over or harm themselves. They should not touch or restrain the animal. They should also time how long the seizure lasts.

                      Hyperthermia ●       Cats and dogs have a narrow normal temperature range (approximately 100-102.5°F).

                      ●       A body temperature of above 102.5-103°F in cats and dogs is considered hyperthermic and can lead to tissue damage or organ stress.

                      ●       Having a rectal or digital thermometer at home is important because pets don’t display fever the way humans do. The only reliable way to detect a fever in cats and dogs is by taking their rectal temperature.

                      Ataxia (uncoordinated movement) The owner might say “He’s stumbling all over the place.”
                      Collapse or unconsciousness ●       This is an emergency situation—immediate referral is critical.

                      ●       Advise owners to call ahead and tell the veterinary service they are on the way. If the pet is large, advise them to get help, and place the animal on a hard flat surface (i.e., an ironing board or a piece of plywood).

                      Changes in urination This includes increased frequency (polyuria) or total suppression (anuria, especially with NSAID or antidepressant toxicity).

                      VETERINARY RESPONSE: MANAGEMENT & TREATMENT

                      Veterinary intervention is critical in pet poisoning cases. Most toxic exposures require decontamination, symptomatic management, and monitoring.7

                      Assessment and Diagnosis

                      Veterinarians rely heavily on the owner’s report. The most helpful information a pharmacy professional can encourage owners to bring to the vet includes 26

                      • The exact name of the medication ingested
                      • Strength and dosage form (e.g., extended-release, chewable, liquid)
                      • Approximate time of ingestion
                      • Estimated number of pills or quantity consumed
                      • The observed symptoms
                      • The pet’s weight and species

                      Veterinarians perform a thorough clinical examination, medical history, and toxicology screening. They will assess the pet’s vital signs (heart rate, respiratory rate, temperature) and observe neurologic status (agitation, tremors, seizures). They will also determine if the pet is suffering with dehydration or shock, and start supportive care based on the suspected toxin and symptoms.

                       

                      Common diagnostic tests used in suspected poisoning cases include bloodwork and biochemical panels to assess organ function, glucose levels, and electrolyte imbalances. Urinalysis is often performed to detect drug metabolites and evaluate kidney function. Imaging techniques, such as X-rays and ultrasound, help identify ingested pills. Electrocardiography is used to monitor for cardiac abnormalities.7

                      Decontamination Strategies

                      Removing toxins from the body prevents further absorption. Veterinarians use multiple decontamination methods based on the substance and time since ingestion. Induced emesis (causing the animal to vomit) is often used within two hours of exposure. Apomorphine (in dogs) or xylazine/medetomidine (in cats) are commonly used to induce vomiting when appropriate. Hydrogen peroxide may be used in dogs, but its use is declining due to the risk of esophagitis and gastroenteritis even at therapeutic doses.25 Highly acidic or alkaline chemicals can burn the mouth and digestive tract wall if regurgitated. The veterinarian may administer activated charcoal to absorb toxins and limit further drug absorption in the gastrointestinal tract. In more severe cases, gastric lavage (stomach pumping) is performed under anesthesia, particularly for life-threatening poisonings involving opioids or stimulants.25

                       

                      PRO TIP: Pharmacy teams can emphasize that inducing vomiting at home using hydrogen peroxide or other DIY methods can be dangerous. Owners shouldn’t attempt it without veterinary instruction.

                      Symptom Management

                      Veterinary treatment focuses on stabilization and organ protection. Table 3 describes specific therapies depending on the drug involved and clinical symptoms. Outcomes depend on the timing of intervention, known or suspected dosage, and pet health status. Delayed treatment increases risks of organ damage, seizures, or fatal outcomes. Follow-up veterinary care ensures no lingering effects on liver, kidneys, or heart function.

                      Table 3. Pet Toxicity Treatments15,27

                      Toxicity Type Treatment Purpose
                      Cardiovascular Beta-blockers (propranolol, atenolol) Stabilizes heart rate and blood pressure
                      IV lipid emulsion therapy Reduces systemic circulation of lipophilic drugs like THC and certain antidepressants
                      Oxygen therapy and mechanical ventilation Used in opioid-induced respiratory depression
                      Gastrointestinal Gastroprotectants (sucralfate, omeprazole, misoprostol) Prevent stomach ulcers caused by NSAIDs.
                      Liver protectants (SAMe, silymarin) Supports liver function in cases of acetaminophen or NSAID toxicity
                      Neurological Cooling measures Used in hyperthermic pets with stimulant toxicity
                      Sedation (benzodiazepines, barbiturates) Controls seizures and agitation
                      IV fluid therapy Prevents dehydration and supports kidney function
                      ABBREVIATIONS: IV = intravenous; NSAID = nonsteroidal anti-inflammatory drug; THC = tetrahydrocannabinol

                      Antidotes and Specialized Therapies

                      In some poisonings, antidotes are available. Table 4 lists specific reversal agents.

                       

                      Table 4. Toxins and Their Antidotes7

                      Toxin Antidote
                      Acetaminophen N-acetylcysteine
                      Alpha-2 agonists Atipamezole (in some cases)
                      Benzodiazepines Flumazenil
                      Opioids Naloxone

                       

                      Use of naloxone deserves extra attention. If a pet consumes an opioid and has collapsed, lost consciousness and/or has shallow breathing, owners can administer naloxone intranasally. Ideally, owners should administer naloxone under the direction of a veterinarian, who would determine the dose. Canine police officers have naloxone on hand because they have a prescription and are given detailed instructions on how to administer it. Regardless of who administers the naloxone, pets need to be taken to emergency care immediately after receiving the dose. Owners who have opioids in the home for prescribed or recreational use should be trained to use naloxone before an emergency happens.28

                       

                      Exposures to many medications, like antidepressants or ADHD medications, have no direct antidote. Management focuses on controlling symptoms and preventing complications. While many pets make full recoveries, outcomes depend on the type and amount of drug ingested, the time between ingestion and treatment, the pet’s size and species, and access to antidotes or critical care. Some cases (e.g., extended-release ADHD medications in small dogs) can be fatal even with treatment.

                       

                      Costs and Outcomes

                      Veterinary care for toxicity can be expensive. Some ER visit costs include29

                      • ER exam: ~ $100 – $200
                      • IV catheter: ~ $60 – $75
                      • IV fluids (per bag): ~ $60 – $95
                      • Blood tests (basic): ~$80 – $200
                      • Urine tests (basic): ~$40 – $70
                      • X-ray (basic): ~$150 – $250
                      • Ultrasound: ~ $300 – $600
                      • Blood pressure measurement: ~ $25 – $75
                      • Pain medication: ~ $40 – $80
                      • Oxygen therapy: ~ $500 – $3,000
                      • Wound treatment and repair: ~ $800 – $2,500
                      • Emergency surgery (bloat, foreign body, hit by care, caesarian): ~ $1,500 – $5,000
                      • Hospitalization and monitoring:
                        • 1 – 2 days (vomiting, diarrhea, seizures cases): ~ $600 – 1,700
                        • 3 – 5 days (parvo, blocked cat, kidney failure): ~ $1,500 – $3,500

                      The Pharmacy Team’s Duty

                      When a poisoning occurs or is suspected, pharmacy employees can help in three ways. They can provide medication bottle labels or manufacturer information for veterinarians, reinforce that owners shouldn’t wait for symptoms to appear, and help set expectations about potential costs. A better way to deal with this issue is to implement preventive measures.

                       

                      PREVENTION: PAWS OFF THE PILLS

                      Veterinary professionals stress education, secure medication storage, and responsible disposal practices to reduce the chances of pet poisonings. Pet owners are responsible for ensuring a safe environment free from toxic drug exposure.

                       

                      Keeping drugs out of reach helps prevent accidental ingestion. Veterinary toxicologists recommend using childproof containers, since pets can easily chew through standard plastic pill bottles. Pet owners should store medications in cabinets with secure latches, as pets—especially cats—can access countertops and nightstands.30 It is important to keep bags closed, because pets can get into backpacks or handbags containing loose medications.

                       

                      Improper disposal of medications increases the risk of pet exposure. Veterinary professionals advise using take-back programs, as many pharmacies and veterinary clinics offer safe disposal services for unused medications. ​Discarded medications should be sealed in containers, such as plastic bags filled with coffee grounds or cat litter, to discourage pets from scavenging through trash bins. In some cases, the FDA recommends flushing high-risk drugs, such as opioids, to prevent exposure to humans and pets. These drugs are on the FDA's "Flush List" due to their danger if used by anyone other than the prescribed individual. Flushing these medications is only advised when a take-back option is not readily available.30

                      COUNSELING POINTS FOR PET-OWNING PATIENTS

                      Pharmacists and pharmacy technicians are well-positioned to help prevent pet poisonings by proactively counseling pet-owning patients. These conversations don’t need to be long—but they need to be specific, timely, and relevant to the patient’s situation. The goal is to raise awareness, encourage safe practices, and direct patients to resources before an emergency occurs.31

                       

                      Proactive counseling doesn’t just protect pets. It builds trust with patients, strengthens the pharmacist’s contribution in the community, and positions the pharmacy as a reliable source for pet-related safety guidance.31

                       

                      Sniffing Out Red Flags

                      Counseling opportunities often arise when patients pick up medications known to be toxic to pets (e.g., antidepressants, ADHD medications, liquid gabapentin, NSAIDs, opioids). Patients may mention they have a new pet or ask about pet-related topics. Pharmacy staff may also notice a customer has pet-related OTC products in their basket (e.g., flea treatments, joint supplements, pet toothpaste). Sometimes, pets appear in the background of a telepharmacy call or accompany the owner into the store. All of these situations may prompt a discussion about medication toxicity.

                      Tips for Technicians

                      Technicians are often the first team member a patient interacts with. They can 31

                      • Ask, "Do you have pets at home?" when checking out medications
                      • Flag high-risk medications that are toxic to pets
                      • Share printed materials or magnets with animal poison control info
                      • Update standard operating procedures to include referral language for veterinary poison concerns
                      • Give a reminder at the register when a patient picks up a flavored ADHD medication
                      • Refer to the pharmacist any time a pet is mentioned in relation to medications

                      Fetch the Right Tools

                      • Keep a laminated cheat sheet behind the counter with common pet-toxic medications
                      • Use stickers on vials to warn of danger to pets (e.g., "TOXIC TO PETS – KEEP OUT OF REACH")
                      • Partner with local veterinary clinics to distribute safety flyers

                       

                      PAUSE AND PONDER: What would you say to a pet owner who asks you to help them “put their dog down” because they can’t afford treatment after a drug exposure incident?

                       

                      PETS AND PENALTIES

                      Accidental drug exposure in pets presents legal and ethical concerns. Pet owners must ensure their pet’s safety, while veterinarians navigate ethical obligations when treating drug-related poisonings.32

                       

                      Laws regarding pet poisoning vary by state, but owners can face legal consequences if their negligence results in harm. Unintentionally or intentionally exposing pets to drugs may lead to negligence claims, with owners remaining civilly liable for preventable injuries. In some states, reckless or intentional poisoning is classified as animal cruelty and can result in misdemeanor or felony charges.32 Recreational drug-related poisonings, especially those involving THC, have also brought increased legal scrutiny to pet owners in states where cannabis is legal.12

                       

                      In several states, veterinary professionals are classified as mandatory reporters of suspected neglect or abuse. In cases of drug toxicity, ethical dilemmas often arise. Veterinarians must weigh client confidentiality against their duty to report suspected drug-related neglect. Some pet owners request euthanasia instead of pursuing costly treatment, raising additional ethical concerns. Legal protections for veterinarians who report drug-related neglect, such as immunity laws, are continuing to evolve.32

                      Understanding the Pharmacy Boundaries

                      Pet poisoning incidents that stem from human medication exposure often raise legal and ethical questions for pharmacy professionals. Pharmacists and pharmacy technicians must understand their scope of practice and operate within it, while still providing meaningful support to pet-owning patients.33

                       

                      Pharmacists are legally bound to avoid giving direct medical advice about animal-specific treatment unless they are licensed veterinarians or have specialized training in veterinary pharmacy. Examples that are out of the pharmacist’s scope of practice include suggesting a dosage of activated charcoal or recommending OTC human medications for a pet without a veterinarian’s guidance. Doing so may open the door to legal liability, even if intentions are good.33 Pharmacists should document counseling as they do with any human consultation when possible. The pet owner is ultimately responsible for storing their medications safely. However, pharmacy staff may bear ethical responsibility if they miss clear opportunities to prevent harm. For example, pharmacy staff must check that the medication strength and instructions align with veterinary guidance. It's a pharmacist’s duty to promote medication safety.31

                       

                      With the rise in pet prescriptions being filled at human pharmacies, another legal concern has emerged. Medications like amoxicillin, gabapentin, prednisone, and levothyroxine are commonly prescribed to both humans and animals. However, the dosages, formulations, and routes of administration can differ. It is unsafe to give dogs human‑formulated gabapentin liquid—these often contain xylitol. Gabapentin for pets should only be used under veterinary supervision with a weight‑based dose.34 Pharmacists must exercise due diligence in checking drug references that include veterinary considerations, such as VetMedux and Plumb’s Veterinary Pharmacy, especially when unfamiliar with a prescription’s purpose.

                       

                      While legal boundaries are clear, ethical considerations require pharmacy staff to act with compassion, respect, and clarity. Pet owners in crisis may arrive at the counter distraught, panicked, or angry. Some may be grieving a pet’s death. If that happens, pharmacy staff must acknowledge the emotional distress and not minimize or dismiss the concerns. They can say, “We’re not veterinarians, but here’s what I can do to help.” The staff should refer owners clearly and quickly, providing poison control numbers, emergency vet locations, or printouts.

                       

                      In cases where a pet owner requests euthanasia due to financial constraints after a drug exposure, veterinary and pharmacy professionals must respond with empathy but remain ethically grounded. A compassionate response might be: “I’m sorry you’re going through this. While I can’t give treatment advice, I urge you to contact an emergency veterinarian—there may be lower-cost options or payment plans available.” This approach balances empathy, defers clinical decisions to appropriate professionals, and reinforces that a pet’s life may still be saved with timely care.

                      A PET-SAFE FUTURE

                      In the evolving landscape of pharmacy practice and public health, one area rapidly gaining attention is the intersection of human medications and companion animal safety. The COVID-19 pandemic increased pet adoption rates and work-from-home opportunities. The overall shift in household routines has created new opportunities—and new risks—for pet exposures to toxic substances.

                       

                      Ongoing research continues to improve diagnostic tools and treatment options for pets exposed to human medications. Future innovations include the development of rapid toxicology screening kits that allow faster, in-clinic detection of opioids, amphetamines, and antidepressants. Additionally, genetic studies on drug metabolism aim to identify species-specific sensitivities, helping to advance more personalized approaches in veterinary care.8

                       

                      Many states now require cannabis products to be sold in child-resistant, often opaque, packaging to reduce the risk of accidental ingestion, particularly in children.35 These measures may also help limit accidental exposures in pets. As telehealth and online pharmacy services expand, fewer patients are interacting face-to-face with pharmacists.36 This limits opportunities to reinforce safe medication storage. As a result, it becomes essential for pharmacists and technicians to include safety messaging on prescription labels, auxiliary stickers, or digital communications.

                      Digital Defenses

                      Advances in technology are improving awareness, prevention, and emergency response for pet poisoning cases. Future tools include AI-powered toxicology apps that provide instant poisoning risk assessments and smart storage systems like electronic pill dispensers to prevent accidental exposures.37,38 Wearable pet monitors may also detect toxicity through changes in heart rate or body temperature.39 These innovations aim to support pet owners and veterinarians in managing drug-related emergencies more effectively.

                       

                      Other tools are being developed to assist in identifying potential poison risks. These include the ASPCA APCC app, offering a searchable database of common toxins, and ASPCA AnTox database—a veterinary database system to help identify and characterize toxic exposure data. In the future, pharmacy software may integrate pet-safety alerts when filling medications known to be high risk. Until then, it falls on pharmacy professionals to stay educated and vigilant.

                      CONCLUSION

                      The rising incidence of pet poisonings due to human medications is more than an unfortunate trend—it’s a public health concern extending beyond species lines. Pharmacy professionals are often the first point of contact for patients navigating their own medications and their households’ safety practices. Future research will continue improving diagnosis, treatment, and toxicology education. Collaboration between veterinarians, policymakers, and pet owners remains essential to reducing risks. Let’s increase awareness and protect all members of the household—on two legs and four.

                       

                       

                       

                      Pharmacist Post Test (for viewing only)

                      PATIENT SAFETY: Toxic Human Drugs and Their Impact on Household Pets
                      26-001 Pharmacist Post-test

                      After completing this continuing education activity, pharmacists will be able to:
                      ● DESCRIBE common pathways through which pets are exposed to toxic human medications
                      ● IDENTIFY the clinical signs and symptoms of toxicity from antidepressants, ADHD medications, NSAIDs, opioids, and recreational drugs in companion animals
                      ● DISCUSS veterinary management strategies and outcomes for pets exposed to toxic medications, including decontamination, symptom management, and diagnostic testing
                      ● RECOGNIZE best practices to counsel pet-owning patients on safe medication storage, disposal, and early signs of pet poisoning

                      *

                      1. Which of the following statements is TRUE regarding pet exposure to human medications?
                      A. Cats and dogs have the same liver enzymes as humans and can metabolize medications similarly
                      B. Human medications now account for fewer poisonings in pets than chocolate or household cleaners
                      C. Even small doses of human medications can be toxic to pets due to species-specific metabolism

                      *

                      2. A 35 lb Labrador retriever is brought to the veterinary clinic one hour after chewing through and ingesting an unknown quantity of its owner’s fluoxetine (Prozac). Which of the following symptoms is most likely to be observed?
                      A. Bradycardia, lethargy, and coma
                      B. Vomiting, tremors, and hyperactivity
                      C. Constipation, slow breathing, and pinpoint pupils

                      *

                      3. Which of the following best describes secondary exposure in the context of pet poisoning?
                      A. A pet inhaling prescription aerosol medications left on a counter
                      B. A pet licking topical medication off a human’s skin
                      C. A pet chewing through an unopened blister pack of pills

                      *

                      4. A dog is brought to the veterinary clinic after ingesting an unknown medication from the street. A few hours later, the dog begins vomiting and shows signs of lethargy. Bloodwork reveals early signs of kidney impairment. Which class of medication is most likely responsible for these symptoms?
                      A. SSRIs
                      B. Amphetamines
                      C. NSAIDs

                      *

                      5. Which of the following is part of standard veterinary decontamination for a recent ingestion of a toxic medication?
                      A. Naloxone and activated charcoal only
                      B. Induced vomiting, activated charcoal, and supportive care
                      C. Benzodiazepines and antipsychotics

                      *

                      6. A man brings a dog into the emergency veterinary clinic late at night. The owner admits that an edible marijuana product may have gone missing from the kitchen counter. The dog is showing abnormal behavior. The veterinary team suspects a toxic ingestion. Which of the following combinations of symptoms would best support the suspected diagnosis?
                      A. Agitation, seizures, and vomiting
                      B. Excessive drooling, tremors, and elevated body temperature
                      C. Stumbling, lethargy, and dilated pupils

                      *

                      7. Which of the following is a correct counseling point for a patient asking how to dispose of unused opioids in a pet-safe manner, assuming a take-back program is unavailable?
                      A. Flush the medication only if it’s on the FDA flush list
                      B. Mix the medication with cat litter and throw it in an open trash bin
                      C. Store it on the kitchen counter until you need it again

                      *

                      8. What is a legal or ethical concern pharmacists should be aware of when advising pet owners about medication safety?
                      A. Veterinarians are never required to report suspected neglect involving pet poisonings
                      B. Euthanasia is always recommended in cases of drug ingestion due to cost
                      C. Pet owners can face civil or criminal liability for preventable poisonings

                      *

                      9. A patient mentions her dog chewed up her partner’s Adderall, but “seems fine now.” What is the BEST pharmacist response?
                      A. “Monitor the dog at home and call a veterinarian only if symptoms start.”
                      B. “Give the dog a dose of diphenhydramine to counteract the stimulant.”
                      C. “Take the dog to a veterinarian or emergency clinic immediately.”

                      *

                      10. A pet owner asks whether topical lidocaine cream could harm his cat, who licked some off her hand. What is the most appropriate next step?
                      A. Reassure them that lidocaine is safe for cats in small doses
                      B. Tell them to wash the cat’s mouth with water and monitor at home
                      C. Advise them to call a veterinary-specific poison control center

                      Pharmacy Technician Post Test (for viewing only)

                      PATIENT SAFETY: Toxic Human Drugs and Their Impact on Household Pets
                      26-001 Technician Post-test

                      After completing this continuing education activity, pharmacy technicians will be able to:
                      ● RECOGNIZE common human medications that are toxic to pets
                      ● IDENTIFY signs and symptoms of drug toxicity in companion animals that may be mentioned by pet owners at the pharmacy counter
                      ● LIST proper techniques for medication storage and disposal that can reduce the risk of pet exposure
                      ● RECOGNIZE when to refer pet-owning patients to the pharmacist for counseling or poison control center guidance

                      *

                      1. What is the BEST way to store prescription medications to prevent pet exposure?
                      A. On a high shelf in the kitchen next to food storage
                      B. In a closed cabinet or drawer out of reach of pets
                      C. On a bedside table for easy access

                      *

                      2. A pharmacist receives a phone call from a pet owner who is panicked because her dog is stumbling and uncoordinated. Which of the following substances is the most likely cause of the dog’s symptoms?
                      A. Adderall
                      B. Aspirin
                      C. Cannabis

                      *


                      3. What is the most important action a technician should take when a pet owner mentions their animal ingested human medication?

                      A. Suggest giving the pet activated charcoal from the pharmacy
                      B. Tell them to watch for symptoms before doing anything
                      C. Refer them to the pharmacist or a poison control center

                      *

                      4. A pharmacy technician receives a call from a pet owner who says his dog chewed through a pill bottle that had fallen on the floor. The label reads “Adderall XR 20 mg.” Which of the following symptom combinations best aligns with amphetamine toxicity in pets?
                      A. Lethargy, cold paws, and vomiting
                      B. Hyperactivity, tremors, and increased heart rate
                      C. Head tilt, circling, and loss of balance

                      *

                      5. Which medication class is known to cause ulcers and kidney damage in pets?
                      A. SSRIs
                      B. NSAIDs
                      C. Benzodiazepines

                      *

                      6. A cat owner calls their local pharmacy and asks whether their pet can take the same OTC pain medication they use. What should the pharmacist do?
                      A. Recommend a small dose based on the cat’s weight
                      B. Advise the owner to contact their veterinarian before giving any medication
                      C. Suggest a liquid version of the same drug for easier swallowing

                      *

                      7. An owner rushes her pet to the clinic after it chewed through a prescription bottle labeled "fluoxetine." Which symptoms will likely occur?
                      A. Seizures, vomiting, and slowed breathing
                      B. Vomiting, tremors, and hyperactivity
                      C. Dehydration and joint pain

                      *

                      8. A patient picks up a prescription for a topical hormone patch. What should a technician do if the patient mentions having a cat?
                      A. Say nothing; the pharmacist will handle it later
                      B. Tell them the patch is safe as long as the cat doesn’t lick it
                      C. Refer the patient to the pharmacist to explain the risk of secondary exposure

                      *

                      9. Which of the following is a proper disposal method for unused opioids that prevents pet access?
                      A. Throw the bottle in the trash
                      B. Use a take-back program or follow FDA flush list
                      C. Leave them on a shelf for future use

                      *

                      10. A customer picks up his prednisone prescription and mentions that he’s been giving a “small amount” of his prednisone to his dog because the dog seems itchy. He asks if it’s okay to continue. As the pharmacy technician, what is the best action?
                      A. Tell the customer that prednisone is commonly used in dogs and they can continue for a few days
                      B. Suggest the customer purchase an over-the-counter antihistamine formulated for pets instead C. Say you cannot provide advice for animals and refer the question to the pharmacist, who may contact animal poison control if needed
                      C. Say you cannot provide advice for animals and refer the question to the pharmacist, who may contact animal poison control if needed

                      References

                      Full List of References

                      1. The Official Top 10 Toxins of 2024. ASPCA. March 13, 2025. Accessed October 2, 2025. https://www.aspca.org/news/official-top-10-toxins-2024
                      2. Cortinovis C, Pizzo F, Caloni F. Poisoning of dogs and cats by drugs intended for human use. Vet J. 2015;203(1):52-58. doi:10.1016/j.tvjl.2014.11.004
                      3. 70% of U.S. households have pets, APPA finds in new survey. Veterinary Advantage. June 2021. Accessed September 20, 2025. https://vet-advantage.com/companion-news/70-of-u-s-households-have-pets-appa-finds-in-new-survey/
                      4. Fitzgerald KT, Bronstein AC, Flood AA. "Over-the-counter" drug toxicities in companion animals. Clin Tech Small Anim Pract. 2006;21(4):215-226. doi:10.1053/j.ctsap.2006.10.006
                      5. Sjöström K, Mount J, Klocker AK, Arthurson V. A review of adverse events in animals and children after secondary exposure to transdermal hormone-containing medicinal products. Vet Rec Open. 2022;9(1):e48. Published 2022 Oct 28. doi:10.1002/vro2.48
                      6. Khan SA, McLean MK. Toxicology of frequently encountered nonsteroidal anti-inflammatory drugs in dogs and cats. Vet Clin North Am Small Anim Pract. 2012;42(2):289-vii. doi:10.1016/j.cvsm.2012.01.003
                      7. Houchen E. Recognizing & treating toxicities. Oregon Veterinary Medical Association. Accessed September 10, 2025. https://www.oregonvma.org/sites/default/files/Houchen%20Recognizing%20%26%20Treating%20Toxicities.pdf
                      8. Court MH. Feline drug metabolism and disposition: pharmacokinetic evidence for species differences and molecular mechanisms. Vet Clin North Am Small Anim Pract. 2013;43(5):1039-1054. doi:10.1016/j.cvsm.2013.05.002
                      9. Lees P, Pelligand L, Elliott J, Toutain PL, Michels G, Stegemann M. Pharmacokinetics, pharmacodynamics, toxicology and therapeutics of mavacoxib in the dog: a review. J Vet Pharmacol Ther. 2015;38(1):1‑14. doi:10.1111/jvp.12185.
                      10. Pet Poison Helpline: 24/7 animal poison control center. Pet Poison Helpline. Accessed September 19, 2025. https://www.petpoisonhelpline.com/
                      11. Stern L, Schell M. Management of Attention-Deficit Disorder and Attention-Deficit/Hyperactivity Disorder Drug Intoxication in Dogs and Cats: An Update. Vet Clin North Am Small Anim Pract. 2018;48(6):959-968. doi:10.1016/j.cvsm.2018.07.007
                      12. Fitzgerald KT, Bronstein AC, Newquist KL. Marijuana poisoning. Top Companion Anim Med. 2013;28(1):8-12. doi:10.1053/j.tcam.2013.03.004
                      13. Pugh CM, Sweeney JT, Bloch CP, Lee JA, Johnson JA, Hovda LR. Selective serotonin reuptake inhibitor (SSRI) toxicosis in cats: 33 cases (2004-2010). J Vet Emerg Crit Care (San Antonio). 2013;23(5):565-570. doi:10.1111/vec.12091
                      14. Howard-Azzeh M, Pearl DL, O'Sullivan TL, Berke O. The identification of risk factors contributing to accidental opioid poisonings in companion dogs using data from a North American poison control center (2006-2014). PLoS One. 2020;15(1):e0227701. doi:10.1371/journal.pone.0227701
                      15. Oster E, Čudina N, Pavasović H, et al. Intoxication of dogs and cats with common stimulating, hallucinogenic and dissociative recreational drugs. Vet Anim Sci. 2023;19:100288. Published 2023 Jan 31. doi:10.1016/j.vas.2023.100288
                      16. Edwards SG. Nonsteroidal Anti-Inflammatory Drugs in Animals. Merck Veterinary Manual. Updated September 2024. Accessed October 17, 2025. https://www.merckvetmanual.com/pharmacology/inflammation/nonsteroidal-anti-inflammatory-drugs-in-animals
                      17. California tops list of marijuana toxicity cases in pets, new data shows. Veterinary Practice News. April 21, 2025. Accessed April 22, 2025. https://www.veterinarypracticenews.com/marijuana-toxicity-pets/
                      18. Hayes C. Xylitol Toxicosis in Dogs. Merck Veterinary Manual. Revised September 2024, modified June 2025. Accessed October 21, 2025. https://www.merckvetmanual.com/toxicology/food-hazards/xylitol-toxicosis-in-dogs
                      19. Heseltine J, Kritchevsky J. Hypothyroidism in Animals. Merck Veterinary Manual. Revised May 2024, modified May 2025. Accessed October 21, 2025. https://www.merckvetmanual.com/endocrine-system/the-thyroid-gland/hypothyroidism-in-animals
                      20. Edwards SH. Corticosteroids in Animals. Merck Veterinary Manual. Revised November 2021, modified May 2025. Accessed October 21, 2025. https://www.merckvetmanual.com/pharmacology/inflammation/corticosteroids-in-animals
                      21. Forsythe LR, Gollakner R. Prednisone in Dogs & Cats: Uses & Side effects. VCA Animal Hospitals. 2024. Accessed December 2, 2025. https://vcahospitals.com/know-your-pet/prednisoloneprednisone
                      22. Allen AL. The diagnosis of acetaminophen toxicosis in a cat. Can Vet J. 2003;44(6):509-510. https://pmc.ncbi.nlm.nih.gov/articles/PMC340185/
                      23. Fever in Dogs and Cats. Schwarzman American Medical Center. Updated June 17, 2024. Accessed October 4, 2025. https://www.amcny.org/pet_health_library/does-my-pet-have-a-fever/
                      24. Morrison B. What Things Are Poisonous to Cats? PetMD. Updated November 11, 2025. Accessed December 2, 2025. https://www.petmd.com/cat/poisoning/poisons-in-cats
                      25. Lee JA. Therapeutic Updates in Veterinary Toxicology. Today’s Veterinary Practice. July/August 2014. Accessed December 2, 2025. https://todaysveterinarypractice.com/toxicology/therapeutic-updates-in-veterinary-toxicology/
                      26. What to expect when calling ASPCA Animal Poison Control Center. ASPCA. April 1, 2020. Accessed September 19, 2025. https://www.aspca.org/news/what-expect-when-calling-aspca-animal-poison-control-center
                      27. Gwaltney-Brant S, Meadows I. Use of intravenous lipid emulsions for treating certain poisoning cases in small animals. Vet Clin North Am Small Anim Pract. 2012;42(2):251-vi. doi:10.1016/j.cvsm.2011.12.001
                      28. Dodman DrN. Naloxone (Narcan®) for Dogs and Cats. PetPlace. July 16, 2015. Accessed October 10, 2025. https://www.petplace.com/article/drug-library/drug-library/library/naloxone-narcan-for-dogs-and-cats
                      29. Pet emergency statistics and veterinary costs. Preventive Vet. Accessed December 5, 2025. https://www.preventivevet.com/pet-emergency-statistics
                      30. Properly store medications to keep your pet safe. U.S. Food and Drug Administration. Updated June 14, 2024. Accessed April 27, 2025. https://www.fda.gov/animal-veterinary/animal-health-literacy/properly-store-medications-keep-your-pet-safe
                      31. Immonen H, Raekallio MR, Holmström AR. Promoting veterinary medication safety - Exploring the competencies of community pharmacy professionals in veterinary pharmacotherapy. Vet Anim Sci. 2023;21:100310. Published 2023 Aug 19. doi:10.1016/j.vas.2023.100310
                      32. Arkow P, Boyden P, Patterson-Kane E. Practical Guidance for the Effective Response by Veterinarians to Suspected Animal Cruelty, Abuse and Neglect. American Veterinary Medical Association; 2013. Accessed April 27, 2025. https://www.avma.org/sites/default/files/2023-12/AVMA-Suspected-Animal-Cruelty.pdf
                      33. Pharmacy and prescription issues. American Veterinary Medical Association. Accessed September 19, 2025. https://www.avma.org/resources-tools/animal-health-and-welfare/animal-health/pharmacy.
                      34. Gabapentin. VCA Animal Hospitals. Accessed October 17, 2025. https://vcahospitals.com/know-your-pet/gabapentin
                      35. Swinburne M. Cannabis regulation: packaging restrictions to reduce appeal to children [fact sheet]. Network for Public Health Law; October 25, 2022. Accessed April 27, 2025. https://www.networkforphl.org/wp-content/uploads/2022/11/Packaging-Regulation.pdf
                      36. Chong RLK, Chan ASE, Chua CMS, Lai YF. Telehealth Interventions in Pharmacy Practice: Systematic Review of Reviews and Recommendations. J Med Internet Res. 2025;27:e57129. Published 2025 May 7. doi:10.2196/57129
                      37. Hartung T. Artificial intelligence as the new frontier in chemical risk assessment. Front Artif Intell. 2023;6:1269932. doi:10.3389/frai.2023.1269932
                      38. Faisal S, Ivo J, Patel T. A review of features and characteristics of smart medication adherence products. Can Pharm J (Ott). 2021;154(5):312-323. Published 2021 Jul 30. doi:10.1177/17151635211034198
                      39. Riddick K. Wearable Technology in Veterinary Medicine. Georgia Veterinary Medical Association. September 18, 2024. Accessed April 27, 2025. https://gvma.net/2024/09/18/wearable-technology-in-veterinary-medicine/

                      PATIENT SAFETY: ADRENAL DRAMA: HOW STRESS BECAME A MARKET

                      Learning Objectives

                      After completing this continuing education activity, pharmacists will be able to

                      • RECALL the physiology of cortisol, including its regulation and effects on the body’s major systems.
                      • DESCRIBE the pathophysiology, presentation, and evidence-based treatments of Cushing’s syndrome and Addison’s disease.
                      • ANALYZE patient case scenarios and determine whether a new intervention or adjustment of a current regimen related to cortisol levels is appropriate.
                      • IDENTIFY common misinformation tactics and strategies to combat them through patient education

                      After completing this continuing education activity, pharmacy technicians will be able to

                      • RECALL the physiology of cortisol, including its regulation and effects on the body’s major systems.
                      • DESCRIBE the pathophysiology and presentation of Cushing’s syndrome and Addison’s disease.
                      • OUTLINE evidence-based treatments of Cushing’s syndrome and Addison’s disease.
                      • RECOGNIZE common misinformation tactics and strategies to combat them through patient education.

                        A man holds his head with stress and worry while looking at the label of a prescription bottle.

                         Release Date

                        Release Date: March 15, 2026

                        Expiration Date: March 15, 2029

                        Course Fee

                        Pharmacists   $7

                        Pharmacy Technicians   $4

                        There is no funding for this CE.

                        ACPE UANs

                        Pharmacist: 0009-0000-26-017-H05-P

                        Pharmacy Technician: 0009-0000-26-017-H05-T

                        Session Codes

                        Pharmacist: 26YC17-UGH64

                        Pharmacy Technician: 26YC17-HUG46

                        Accreditation Hours

                        2.0 hours of CE

                        Accreditation Statements

                        The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-26-017-H05-P/T will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

                         

                        Disclosure of Discussions of Off-label and Investigational Drug Use

                        The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

                        Faculty

                        Jordyn Belcourt

                        2026 PharmD Candidate

                        UConn School of Pharmacy

                        Storrs, CT

                         

                        Jeannette Y. Wick, RPh, FBA, FASCP

                        Director, Office of Pharmacy Professional Development

                        UConn School of Pharmacy

                        Storrs, CT

                         

                        Faculty Disclosure

                        In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

                        Jordyn Belcourt and Jeannette Wick have no relationships with ineligible companies.

                         

                        ABSTRACT

                        Cushing’s syndrome and Addison’s disease are manifestations of inappropriately high or low cortisol, respectively. Both wreak havoc on patients’ lives, affecting cardiac health, metabolism, and more. Social media trends have highlighted the negative effects of abnormal cortisol levels, especially high cortisol. They also talk up supplements and lifestyle practices to reduce cortisol levels. It is important for pharmacists to understand these disease states, both to treat patients who are diagnosed with them and counsel others regarding information they hear online. Treatment of Cushing’s syndrome may be surgical, pharmacologic, or both. Steroidogenesis inhibitors and the glucocorticoid antagonist mifepristone are the most common medications used for Cushing’s syndrome. The treatment of Addison’s disease focuses on cortisol replacement with glucocorticoids. Pharmacists’ expertise primes them to counsel patients on medications and recognize important signs and symptoms of cortisol-related disease states. Pharmacy technicians can play an important role in recognizing patients who need counseling and preventing medication errors.

                        CONTENT

                        Content

                        INTRODUCTION

                        We often refer to cortisol as the “stress hormone” for good reason. The body releases it during acute, chronic, or traumatic stress as part of a fight-or-flight response. To keep the body on high alert during stressful situations, it decreases insulin and increases glucagon for quick energy, suppresses inflammation, increases blood pressure, and encourages wakefulness.1 While this whole-body reaction can be quite useful in scenarios like running from an axe murderer or trying a new HIIT workout class, we don’t need our cortisol levels running high all the time.

                         

                        Having excess or insufficient cortisol can cause significant damage to the body over time. Table 1 describes how high and low cortisol cause quite opposite effects.

                         

                        Table 1. Opposing High vs. Low Cortisol Symptoms1,2

                        High Cortisol Low Cortisol
                        Weight gain Unintentional weight loss & loss of appetite
                        Hyperglycemia Hypoglycemia
                        Hypertension Hypotension
                        Hirsutism Body hair loss

                         

                        Unraveling the HPA Axis

                        The adrenal glands produce cortisol and are a part of the hypothalamic-pituitary-adrenal (HPA) axis. Understanding the axis is key to knowing how the body makes and regulates cortisol.3

                         

                        The HPA axis is a system made up of three parts named in its title: the hypothalamus, the pituitary gland, and the adrenal glands.

                        • When a person is stressed, the sympathetic nervous system (SNS) acts as a gas pedal to rev up the HPA axis.
                        • When the SNS signals the hypothalamus, it releases corticotropin-releasing hormone (CRH).
                        • CRH signals the pituitary gland to release adrenocorticotropic hormone (ACTH).
                        • ACTH signals the adrenal glands to release cortisol.
                        • Cortisol signals the whole body to respond to the stressful trigger.
                        • When the stressful event is over, the parasympathetic nervous system (PNS) acts as a brake, slowing the flow of hormones in the HPA axis.3

                         

                        Stress upregulates a properly responsive HPA axis and rest downregulates it. Both improper upregulation and downregulation can cause health issues, manifesting as Cushing’s syndrome (CS) and Addison’s disease (AD), respectively.

                         

                        THE “CORTISOL CRAZE”

                        Despite the relative rarity of diagnosed cortisol abnormalities, related hashtags on social media have racked up millions of views.4

                         

                        NOTE: About 6 people in a million are diagnosed with AD and 49 people in a million are diagnosed with CS in the U.S. each year.5

                         

                        The major concern for most people sharing online is chronic stress, leading to high cortisol. Low cortisol can be just as debilitating, but the Cushingoid appearance seems to be the highlight in advertising. A Cushingoid appearance is a catch-all term for the physical signs and symptoms of high cortisol, including excess weight in the face, abdomen, back of the neck, and chest, excess body hair, limb atrophy, acne, and easy bruising.6-8 Users selling supplements and diet plans often refer to the product reducing “cortisol face” and “cortisol belly.”9-11 “Cortisol detoxing” is another trend focused on weight loss and improved mood by reducing stress, thus reducing cortisol.12

                         

                        The question is whether symptoms are severe enough to require intervention. It seems that urgent concern about cortisol itself is unproductive, but focusing on lowering daily stress may be beneficial for those in this scenario. A wide gap exists between being stressed and being diagnosed with CS (discussed in more detail below).

                         

                        Safety and Efficacy of Select Supplements and Natural Remedies

                        So, if a patient comes to the pharmacy counter saying she wants to lower her cortisol, are any common supplements safe and effective? Let’s dig further into a couple of supplements touted for their ability to lower cortisol.

                         

                        Supplement companies advertise ashwagandha for improving sleep and reducing stress and anxiety. Influencers sometimes include it on posts listing supplements to lower cortisol. Per NatMed Pro, tolerability in adults is established for a maximum dose of 1,250 mg daily when used for up to six months, and adverse effects are generally mild, including gastrointestinal (GI) upset, nausea, and drowsiness. Notably, ashwagandha should not be taken during pregnancy due to potential abortifacient effects.13,14 Weak evidence suggests that ashwagandha may lower cortisol by reducing stress response. Small studies suggest that it may be effective for stress, anxiety, and poor sleep quality.13,14 One meta-analysis and a small randomized control trial (RCT) found a statistically significant reduction in perceived stress, Hamilton Anxiety score, and serum cortisol levels.15,16 However, the authors of the meta-analysis admit that it is difficult to apply these results clinically due to major differences between included studies, and the RCT only including 60 patients.15,16

                         

                        L-theanine is another supplement advertised as a cortisol-lowering agent. L-theanine is an amino acid found in tea leaves. Advertisements mainly highlight increased relaxation, lower stress and anxiety, and improved sleep. It is considered fairly safe, but evidence of efficacy is weak. Adult patients have tolerated doses of up to 900 mg daily used for up to eight weeks.17 It is unlikely to cause harm but the potential benefits remain murky.18

                         

                        Lifestyle interventions promoted on social media often focus on reducing chronic stress. Things like good sleep, frequent exercise, and healthy eating can benefit everyone.19 Chronic stress can heighten cortisol levels, but this type of cortisol elevation is significantly different than having CS. Most lifestyle changes will benefit patients to some extent. (Note that although stress-reducing lifestyle changes have benefits, a patient with CS will need further medical intervention for the best outcomes.)

                         

                        If a patient truly has symptoms of high cortisol, it is worthwhile to see a healthcare provider for a full workup. Over-the-counter supplements are not a substitute for prescription medications and monitoring by a licensed provider.

                         

                        HIGH CORTISOL DUE TO CUSHING’S SYNDROME

                        Patient case: Eva is 38-year-old female patient with a past medical history of hypertension and prediabetes. She presents to the clinic reporting recent health changes. In particular, Eva says that her blood sugar and blood pressure, which she self-monitors at home, have been higher than usual lately. She also describes bruising with no known source or after events that would not have elicited a bruise in the past. When asked if there’s been any recent changes to her lifestyle or medications, Eva notes that she’s been gaining weight despite maintaining frequent exercise and a healthy diet. She feels that the weight gain is most visible in her face and abdomen.

                         

                        PAUSE AND PONDER: Which of Eva’s symptoms are red flags? What stands out to you?

                         

                        Pathophysiology of Cushing’s Syndrome

                        Patients with CS, or chronic high cortisol, either have an exogenous or endogenous cause of disease. The most common cause is several months of continuous exogenous exposure to glucocorticoids. Patients taking steroids for asthma, autoimmune disease, and other conditions may be at risk. Endogenous CS affects 2-3 people per million.6 About 80% of those rare cases result from an ACTH-dependent tumor, while the other 20% are associated with an ACTH-independent cause.6

                         

                        The most common CS patient is a female in her 20s or 30s, although men and people of other ages can have CS.6 Seventy percent of patients with CS are women, and most are under the age of 50.7

                         

                        Presentation and Complications

                        Table 2 lists common signs and symptoms that may be present in patients with CS. Encourage patients experiencing several of these symptoms to speak with a provider, especially if they are on a corticosteroid.

                         

                        Table 2. Signs and Symptoms of CS6-8

                        Rapid weight accumulation in the face (moon face), abdomen, back of the neck (buffalo hump), and chest Red, round face

                         

                        Poor wound healing Hypertension
                        Hirsutism Diabetes
                        Purple striae Easy bruising
                        Fatigue Blurry vision and dizziness
                        Muscle weakness and atrophy of limbs Libido changes and/or erectile dysfunction
                        Irritability Acne

                         

                        NOTE: Hirsutism is excessive dark hair growth, especially on the face and body. Patients may also experience balding on their head. Striae are stretch marks, which are large, purple, and often seen on the abdomen in CS patients.7

                         

                        CS can significantly reduce patients’ quality of life. Physical changes, like weight gain and excess body hair, may be embarrassing to some.7 Some recent studies associate psychiatric symptoms, especially depression, with the onset of CS. Most patients who experience depression with CS improve with correction of high cortisol, but depression may not completely resolve.20 Untreated CS has consequences beyond the list of signs and symptoms. Table 3 lists high-risk complications that patients with active CS are at risk of developing. While they are at highest risk with active CS, some risk factors may persist after remission and require further treatment.21

                         

                        Table 3. Complications of Active CS6,21

                        Cardiovascular Complications Metabolic Complications Other
                        Arterial hypertension

                        Atherosclerosis

                        Heart failure

                        Hyperlipidemia

                        Thrombosis

                        Insulin resistance

                        Glucose impairment

                        Visceral obesity

                        Higher infection risk

                        Myopathy

                        Neuropsychiatric disorders

                        Osteoporosis

                         

                         

                        NOTE: Due to the increased risk of infection, CS patients benefit from age-appropriate vaccines like influenza, Herpes zoster, and pneumonia.20

                         

                        Testing Cortisol Levels for CS

                        Clinicians have several ways to determine if a patient’s cortisol levels are above normal limits. Common test strategies include a 24-hour urinary free cortisol test, midnight plasma cortisol/late-night salivary cortisol, and dexamethasone suppression tests.22 Of note, two of the options include specific times of day for measurement. Cortisol is usually lower at night, so abnormally high measurements at night are notable. Table 4 highlights the differences between testing options.

                         

                        Table 4. Cortisol Testing8,22

                        Testing Method Description
                        24-hour urinary free cortisol Multiple urine collections over 24 hours tested
                        Midnight plasma/ late-night salivary Blood or saliva level taken at night for ≥ 2 nights

                        Saliva samples can be done at home

                        Overnight dexamethasone suppression test The patient receives 1 mg of dexamethasone late at night

                        Cortisol measured the next morning

                        Low-dose dexamethasone suppression test The patient receives low-dose dexamethasone by mouth every six hours for two days

                        Multiple urine collections starting before the first dose and continuing through the test

                         

                        Treatment

                        Treatment of CS depends on the cause. For those with an exogenous source of cortisol causing the issue, tapering down or completely off the causative glucocorticoid will return cortisol to normal limits.7 For those with an ACTH-dependent tumor causing CS, the 2015 Endocrine Society Clinical Practice Guidelines recommend surgical removal of the tumor, if possible.23 After surgery, a patient may have hypocortisolism, hypercortisolism, or eucortisolism. Eucortisolism does not need further treatment.23

                         

                        If patients experience hypocortisolism after surgery, they will require glucocorticoid replacement. Patients must be monitored every six hours for 24-72 hours after pituitary surgery for ACTH abnormalities. Use of glucocorticoids intraoperatively and postoperatively varies by institution. Providers may start glucocorticoids during surgery or wait to see if the patient starts displaying signs of adrenal insufficiency before starting glucocorticoids. All patients with a cortisol level less than 5 mcg/dL, and some with a level 10 to 15 mcg/dL, will require replacement. The recommend dosing of hydrocortisone to a physiologic level is 10 to 12 mg/m2/day in divided doses. Some institutions may use supraphysiologic replacement up to 20 mg of hydrocortisone two to three times daily with a 2- to 4-week taper.24

                         

                        Several options are available for those who don’t qualify for surgery or who continue to experience hypercortisolism after surgery. These include repeat surgery, radiation therapy, or pharmacological treatment. This continuing education (CE) will mainly focus on the pharmacologic options.

                         

                        Three types of medications can treat CS25:

                        • Steroidogenesis inhibitors, which block the enzymes that make cortisol.
                        • Glucocorticoid antagonists, which block cortisol’s action by preventing it from binding to its receptor.
                        • ACTH neuromodulators, which inhibit pituitary action and block the signal to the adrenals to release cortisol.

                         

                        Table 5 provides a complete list of medications in each class.

                         

                        Table 5. Medications Used to Treat CS25

                        Steroidogenesis inhibitors Glucocorticoid antagonist ACTH neuromodulators
                        Etomidate

                        Ketoconazole

                        Levoketoconazole

                        Mitotane

                        Metyrapone

                        Osilodrostat

                        Mifepristone Cabergoline

                        Pasireotide

                         

                        Steroidogenesis inhibitors are the most commonly used medications for CS. They can be used on their own or as an adjunct treatment. See pros and cons to consider for each medication in Table 6.23,25

                         

                        The glucocorticoid antagonist mifepristone is used as primary therapy or after a failed surgery in patients with diabetes and/or uncontrolled high blood sugar in CS.23,26 However, mifepristone can also be used in medical abortions. Prescribing and dispensing mifepristone can be complicated in the U.S. as a result of the indication for terminating pregnancy. More than 10 states restrict mifepristone’s use. Some ban its use entirely, while others only allow mifepristone prescriptions from certified providers and dispensing from authorized pharmacies.26,27 Despite the controversy, mifepristone remains a highly effective treatment option for CS.25-27 See Table 6 for more information.

                         

                        Providers may use ACTH neuromodulators as monotherapy or an adjunct option. Cabergoline is an off-label medication for CS, but both formulations of pasireotide are FDA-approved. Pasireotide offers convenient dosing as an intramuscular injection every four weeks but comes with a high risk of hyperglycemia. Three quarters of patients managed with pasireotide require other medication for glucose management.28

                         

                        Table 6. Clinical Pearls for Common CS Medications25,27-32

                        Medication Dosing Clinical Pearls
                        Steroidogenesis Inhibitors
                        Etomidate 0.03 mg/kg IV bolus

                        0.1–0.3 mg/kg/h

                         

                        Off-label for CS

                        Administered parenterally

                        Rapid maximum effect, around 11 hours

                        Requires intensive inpatient monitoring (not for long-term use)

                        Ketoconazole TDD of 200 to 1,200 mg, split 2-3 times daily Off-label for CS

                        Rapid onset but can take weeks for full effect

                        Decreases testosterone

                        Boxed warning: liver toxicity

                        Adverse effects include GI symptoms, gynecomastia, skin rash, edema, transient LFT elevations and rarely hepatotoxicity

                        Monitor EKG (QT prolongation) and LFTs

                        Requires low gastric pH for absorption

                        Major CYP3A4 substrate and strong inhibitor, potential for significant drug interactions

                        Levoketoconazole TDD of 300 mg to 1.2 g, split BID Monitor EKG (QT prolongation) and LFTs

                        Most common adverse events include GI symptoms, headache, arthralgias, myalgias, and fatigue

                        Major CYP3A4 substrate and strong inhibitor, potential for significant drug interactions

                        Mitotane TDD of 500 mg to 8 g, split TID Off-label for CS

                        Teratogenic

                        Maximum effect after 2-3 months of treatment

                        Adverse effects include GI symptoms, impaired mentation and dizziness, gynecomastia, rash, elevated LFTs, and hypercholesterolemia

                        Almost 30% of patients discontinue treatment due to adverse effects

                        Give largest dose in the evening

                        Metyrapone TDD 500 mg to 6 g, split up to 4 times daily Off-label for CS

                        Cortisol levels decrease within two hours of administration

                        May be used with caution in pregnancy

                        Take with food

                        Adverse effects include GI symptoms, hirsutism, hypertension, and hypokalemia

                        Osilodrostat TDD 2 to 14 mg, split BID

                        Max maintenance TDD is 60 to 80 mg

                        Monitor EKG for QTc prolongation

                        Initial dose adjustments for moderate-severe renal impairment

                        Effective in hours-days

                        Note drug interactions

                        Adverse effects include GI symptoms, arthralgia, dizziness, hypertension

                        Glucocorticoid Antagonist
                        Mifepristone 300 to 1,200 mg once daily FDA approved to control hyperglycemia due to hypercortisolism

                        Also used to terminate pregnancy, providers must confirm negative pregnancy status in patients of childbearing potential prior to starting this medication

                        Has a REMS program

                        Monitor thyroid function

                        Major CYP3A4 interactions

                        Adverse effects include nausea, fatigue, headache, hypokalemia, hypertension, abnormal vaginal bleeding

                        ACTH Neuromodulators
                        Cabergoline 0.5 to 4 mg total per week, split twice weekly Off-label for CS

                        Requires cardiac valve monitoring

                        Adverse events include GI symptoms and dizziness

                        May cause psychiatric effects; not recommended with history of bipolar or impulse disorder

                        Pasireotide 0.3 to 0.9 mg twice daily OR 10 to 40 mg per month BID formulation given via subcutaneous injection, monthly formulation is via intramuscular injection

                        Maximum dose of 0.6 mg BID or 20 mg monthly in moderate hepatic impairment

                        Monitor glucose, LFTs, EKG

                        Not recommended in diabetes

                        ABBREVIATIONS: BID (two times daily), CS (Cushing's syndrome), CYP3A4 (cytochrome P450 3A4), EKG (electrocardiogram), FDA (Food and Drug Administration), GI (gastrointestinal), LFTs (liver function tests), REMS (Risk Evaluation and Mitigation Strategy), TDD (total daily dose), TID (three times daily)

                         

                        Only patients with an established diagnosis of CS and active signs and symptoms require treatment. Patients without an established diagnosis or borderline abnormalities with no signs and symptoms are unlikely to benefit from treatment.23

                         

                        NOTE: Metyrapone and mifepristone appear on the ISMP List of Look-Alike drug names. Be careful not to confuse metyraPONE with metyroSINE and miFEPRIStone with miSOPROStol.33

                         

                        Recently Approved Agents

                        The adverse effects from current CS medications are less than ideal. As a result, researchers are looking for new ways to treat the disease.

                         

                        The FDA approved osilodrostat (Istrusia), an oral medication for CS, in March 2020. Patients start on 2 mg twice daily and titrate by 1 to 2 mg every two weeks based on tolerability and clinical response. Most patients can be maintained on 2 to 7 mg twice daily and the maximum dosage is 30 mg twice daily.34 It works by preventing cortisol synthesis by inhibiting the 11-beta-hydroxylase enzyme.35 Clinical trials included patients who were not cured by surgery or who were not surgical candidates. In a phase 3 trial, significantly more patients in the osilodrostat group had cortisol levels within normal limits (n = 37, 77.1%) than in the placebo group (n = 2, 8%) by week 12. By week 36, over 80% (n = 40) of patients in the osilodrostat group achieved normal cortisol. As a result, the drug improved signs of CS, like weight, fasting plasma glucose, blood pressure, and cholesterol.36 Common adverse effects included adrenal insufficiency, headache, nausea and vomiting, fatigue, and edema. Rare but serious adverse effects include QTc prolongation and androgen elevation.35

                         

                        Levoketoconazole (Recorlev) is another recently approved medication for CS as of December 2021. Patients start on 150 mg twice daily and titrate up by 150 mg/day every two to three weeks based on tolerability and cortisol levels. The maximum dose is 600 mg twice daily.37 It is a stereoisomer of ketoconazole, which is thought to be more potent than a racemic mix. A single-armed study of 94 patients found that 31% (n = 29) of patients in the intention-to-treat population responded to treatment with levoketoconazole. Despite the increased potency allowing for a lower dose compared to ketoconazole, almost all patients (n = 92, 98%) experienced an adverse event. The most common were nausea, headache, and peripheral edema. Rare but serious events included prolonged QT interval, abnormal liver function tests, and adrenal insufficiency.38

                         

                        It is important to note that CS is considered an orphan disease due to its rarity.35 RCTs are often small, with fewer than 100 patients in the population of some phase 3 trials. These new medications are not incorporated into the most recent guidelines. This is reflective of the age of the most recent Endocrine Society guidelines, which came out in 2015, not the effectiveness or appropriateness of newer medications. Use of newer medications is likely to be reflected when new guidelines come out.

                         

                        LOW CORTISOL DUE TO AD

                        Patient case: Liam is a 56-year-old man who arrives at the emergency department (ED) after three days of severe nausea and vomiting. He says his wife made him come in because she’s worried that he’s dehydrated. He reveals that he has new joint pain with this illness and it’s getting worse, up to a 7/10 on the pain scale. Liam reports that he spent most of the morning sitting on the floor of his bathroom because he feels lightheaded when he stands up and is afraid that he’ll fall. The ED physician completes a physical exam and notes that Liam’s skin is darker in some areas, like his gums, palm creases, and knuckles.

                         

                        PAUSE AND PONDER: What testing is necessary to determine the cause of Liam’s condition? Do his symptoms sound like a run-of-the-mill virus? Something else?

                         

                        Pathophysiology of AD

                        AD, named after Thomas Addison who discovered the disease, is adrenal insufficiency. AD occurs when a patient’s body does not produce enough cortisol. There are three different etiologies39:

                        • Primary: destruction of the adrenal cortex
                        • Secondary: insufficient production of ACTH
                        • Tertiary: insufficient stimulation of the adrenal gland by CRH

                         

                        Primary AD can be either congenital or acquired. Most cases of congenital AD are linked to a genetic mutation affecting cortisol and aldosterone synthesis. On the other hand, autoimmune adrenalitis is the main cause of acquired AD. Although they remain uncommon causes in the U.S., tuberculosis and human immunodeficiency virus infections can also trigger AD.39

                         

                        NOTE: Autoimmune adrenalitis is when the immune system attacks and destroys the adrenal glands with no known reason. It takes months to years of active autoimmune adrenalitis for symptoms of AD to show.40

                         

                        Secondary AD is due to a deficiency in ACTH secretion or a pituitary adenoma. Pituitary adenomas tend to cause deficiencies in all pituitary hormones.39

                         

                        Tertiary AD has an exogenous cause, usually sudden withdrawal from long-term corticosteroid use. This is why tapering corticosteroids matters; slowly reducing exogenous corticosteroids allows the body to adjust and helps prevent withdrawal. Providers should also warn patients not to self-discontinue corticosteroids. Sometimes chronic opioid use can cause tertiary AD by suppression of the entire HPA axis.39

                         

                        Presentation and Complications

                        Table 7 lists common signs and symptoms of AD. It is important to note that primary AD tends to present with more severe symptoms than secondary AD and has aldosterone abnormalities. Patients with secondary AD still have some cortisol and aldosterone may remain normal. These patients are unlikely to experience hyperpigmentation, dehydration, or hyperkalemia. Tertiary AD differs in that patients may experience a mix of Cushingoid appearance and AD symptoms.39

                         

                        Table 7. Signs and Symptoms of AD2,39

                        Fatigue Hyperpigmentation (scars, skin creases, gums)
                        Abdominal pain Nausea and vomiting
                        Diarrhea Loss of appetite, unintentional weight loss
                        Muscle and joint pain, muscle spasms Dehydration
                        Hypotension Irritability, depression, poor concentration
                        Craving salty food Hypoglycemia
                        Hair loss Abnormal menstruation
                        Hyperkalemia Hyponatremia

                         

                        Patients with AD may experience acute, life-threatening symptoms during severe injury, illness, or stress. This is known as an Addisonian crisis or acute adrenal failure. Hallmarks of the crisis include extreme pain and weakness, mental status changes, severe vomiting and diarrhea, hypotension, and possibly loss of consciousness.2

                         

                        Testing Cortisol Levels for AD

                        Patients with signs and symptoms of AD should undergo a corticotropin stimulation test. In the test, patients receive 250 mcg of IV corticotropin. If the patient’s cortisol does not reach at least 500 nmol/L at 30 or 60 minutes, it indicates AD. Plasma ACTH is helpful to determine if a patient’s AD is primary in nature. High ACTH indicates primary AD.41

                         

                        PAUSE AND PONDER: What medications are available to replace cortisol?

                         

                        Treatment of AD

                        AD requires steroid replacement. Treatment for primary AD is lifelong. Patients with secondary and tertiary AD may require long-term treatment with a gradual taper or treatment for life. Appropriate choices for glucocorticoid replacement include 15 to 25 mg of oral hydrocortisone or 20 to 35 mg of cortisone acetate per day. If the hydrocortisone formulation is not modified-release, patients will need to take it two to three times per day. The first dose of the day should be the largest and no more than a maximum of 10 mg. Taking a steroid close to bedtime can disturb sleep and should be avoided.39,41

                         

                        When possible, providers should avoid prescribing prednisolone and dexamethasone. Prednisolone has a higher risk of dyslipidemia and bone weakening compared to other glucocorticoids. The advantage, however, is the lower dosing frequency of one to two times daily, which may increase adherence. Dexamethasone has an extremely long half-life, increasing the risk of Cushingoid adverse effects significantly.39,41

                         

                        Monitoring and adjusting glucocorticoid treatment should be based on patients’ signs and symptoms, not hormonal monitoring. In particular, providers must track body weight, postural blood pressure, energy levels, and Cushingoid symptoms at baseline and throughout treatment.41

                         

                        Adjusting the dose of glucocorticoids is necessary in stressful situations, like surgery, severe illness, and pregnancy. More severe conditions, like major surgery and childbirth, require higher dosing than average illnesses. Patients may develop adrenal crisis if they take the same glucocorticoid dose during more stressful times.41

                         

                        NOTE: Mineralocorticoid replacement in aldosterone deficiency is not the focus of this CE, but it is still important to mention. Patients with primary AD require mineralocorticoid replacement, while secondary and tertiary AD do not. Destruction of the adrenal gland in primary AD creates a deficiency in all hormones it produces. Secondary and tertiary AD are related to ACTH signaling, which does not affect aldosterone production. The treatment is 0.05 to 0.2 mg of fludrocortisone each morning. Monitoring blood pressure and electrolytes is necessary.39

                         

                        NOTE: Women with primary AD may also experience adrenal androgen deficiency. This manifests as low libido, depression, and low energy.41 Dehydroepiandrosterone (DHEA) treatment may be necessary if patients still have symptoms after appropriate glucocorticoid and mineralocorticoid management. The goal is to have a normal morning serum DHEAS (sulfate-bound, stored DHEA) level.39,41

                         

                        Emerging Treatments

                        New treatments for AD have focused more on modifying hydrocortisone release to improve patient satisfaction than on coming up with a brand new drug. The hydrocortisone modified-release hard capsule (Efmody) is a newer innovation to hydrocortisone that was approved by the European Commission in 2021. It is not yet available in the U.S..42

                         

                        Clinical trials are underway for a hydrocortisone subcutaneous pump, meant to closely mirror cortisol secretion. A small trial of 21 patients tested the pump. Over 6 weeks, the pump improved patients’ quality of life subjectively. Patients reported waking up more easily, better mood upon awakening, and an overall positive mood.43 Larger studies are necessary to prove the objective benefits of a pulse pump, though improvement in mood may be significant considering AD’s link to irritability and depression.

                         

                        One of the newest innovations under development in AD treatment is implantable cell therapy. Bioprinted tissue has the potential to replace the adrenal gland’s function in primary AD patients. At this time, research is in the preclinical stage. Researchers removed the adrenal glands of mice and replaced them with bioprinted tissue in one group. When researchers injected ACTH into the mice, those with bioprinted tissue replacement responded by producing cortisol, while those with no renal replacement showed no change.44,45 In time, bioprinted tissue may offer a permanent treatment for primary AD.

                         

                        NOTE: Bioprinted tissue is human tissue created in a lab. The new technology involves 3D printing bioink, a mixture of live cells and material to support cell growth, to create tissues and organs.46

                         

                        HANDLING MISINFORMATION AND DISINFORMATION

                        PAUSE AND PONDER: How would you speak to a patient that asks you about an article she saw online sharing incorrect information? What if she doesn’t believe you?

                         

                        Misinformation is information that is false, but not shared to cause harm. Disinformation is information that is false and deliberately shared to cause harm.47

                         

                        People who spread misinformation and disinformation may use many strategies to distract from false claims. Tactics include48

                        • Emotional triggering, especially sparking fear or anger
                        • Treating anecdotes like facts
                        • Sharing old or outdated information

                         

                        People have access to a plethora of information with the Internet. With such an overwhelming amount of information available to consume online, it can be difficult to find factual medical advice. Additionally, social media companies are lax about false posts. For example, social media sites do not take action against 95% of posts reported for COVID-19 and vaccine misinformation.47 As healthcare providers, pharmacists can offer patients an analysis of information they find and strategies for them to evaluate information on their own in the future.

                         

                        One popular way to break down how to address disinformation and misinformation with patients is the “Three C” approach. This involves

                        • Compassion
                        • Connection
                        • Collaboration

                         

                        It is important to recognize that being a trusted source of information requires mutual respect. Communicating in a nonjudgmental and compassionate way is important. If patients think pharmacy staff are judging them for believing something incorrect, they are more likely to get defensive and close off future opportunities for discussion. Pharmacy staff should make sure patients know their intent is to help them make the best health decisions and that the conversation is worthwhile. Staff should ask patients to share more of their point of view with open-ended questions and listen.47,49 When patients explain their point of view, it will help to pick out what matters to the patient. Cultural, individual, and social values can play a part.47

                         

                        Connection directly links to compassion. Pharmacy staff should speak affirmatively to patients for seeking further information on a subject and acknowledge the parts of the patient’s narrative that are true. When it is necessary to correct false information, pharmacists and technicians should focus more on the evidence behind the correction than on the fact that the patient was wrong. Staff should continue to ask patients if they have further thoughts and questions. Pharmacists and technicians can also ask patients where they get their medical information and suggest reputable resources for them to use in the future.47

                         

                        At the end of the discussion, collaborate with the patient on the next steps. Trying to coerce or compel the patient to agree with everything you say often backfires. Remind patients that you’re on their side when you make recommendations. Allow them to share their thoughts and ask further questions about those recommendations.47 To improve patient health literacy and confidence, consider sharing strategies to combat misinformation in the future. Online guides written in layman’s terms, like the ones posted by San Diego Circuit libraries (https://libguides.sdsu.edu/health/avoid-misinformation) and the Department of Health and Human Services (https://www.hhs.gov/surgeongeneral/reports-and-publications/health-misinformation/index.html), can help patients analyze other misinformation they come across.50,51

                         

                        Given the heavy discussion of cortisol on social media, pharmacists and technicians may run into situations where patients talk about false or overstated claims. Keep compassion, connection, and collaboration in mind when this happens.

                         

                        CONCLUSION

                        The adrenal glands produce cortisol, which is necessary to respond to stress. However, when the adrenals release too much or too little cortisol, it can cause serious problems. Despite the rarity of adrenal diseases, people have been discussing cortisol, especially high cortisol, on online platforms. It has become a way to advertise supplements to reverse perceived symptoms of high stress. CS is treated first with surgery or cessation of exogenous steroids when possible. Medication therapy is still important and necessary for many CS patients. AD patients require long-term glucocorticoids, which may sometimes be for life. Pharmacists play an important role in educating patients on CS and AD medications. They can also break down expectations versus the low-evidence reality with “cortisol-lowering” supplements, while still validating patient concerns.

                        Pharmacist Post Test (for viewing only)

                        Patient Safety: Adrenal Drama: How Stress Became a Market
                        26-017 Pharmacist Post-test

                        After completing this continuing education activity, pharmacists will be able to
                        1. RECALL the physiology of cortisol, including its regulation and effects on the body’s major systems.
                        2. DESCRIBE the pathophysiology, presentation, and evidence-based treatments of Cushing’s syndrome and Addison’s disease.
                        3. ANALYZE patient case scenarios and determine whether a new intervention or adjustment of a current regimen related to cortisol levels is appropriate.
                        4. IDENTIFY common misinformation tactics and strategies to combat them through patient education.

                        1. Which of the following important cardiovascular measures is affected by cortisol levels?
                        A. Heart rate
                        B. Heart rhythm
                        C. Blood pressure

                        *

                        2. AT is a 35-year-old male at your clinic who has Cushing’s syndrome. His prior treatment includes tumor resection and post-surgical treatment of remaining symptoms with metyrapone. He does not complain of any new symptoms today. Based on his BMP in the following table, which option is the safest treatment option?

                        Lab (Reference range) AT’s Lab Results
                        Glucose (60-100 mg/dL) 90 mg/dL
                        Calcium (8-10 mg/dL) 8.4 mg/dL
                        Sodium (135-145 mEq/L) 136 mg/dL
                        Potassium (3.5-5 mEq/L) 3.0 mEq/L
                        Chloride (95-105 mEq/L) 97 mEq/L
                        Bicarbonate (22-28 mEq/L) 23 mEq/L
                        BUN (10-20 mg/dL) 12 mEq/L
                        Creatinine (0.6-1.2 mg/dL) 1.0 mEq/L

                        A. Continue treatment with metyrapone
                        B. Discontinue metyrapone, initiate ketoconazole
                        C. Discontinue metyrapone, initiate mifepristone

                        *

                        3. Patient NL comes up to the pharmacy counter and asks to speak with the pharmacist. He shows you an Instagram post he saw about ashwagandha and exclaims that its effects on cortisol will allow him to lose 20 pounds and stop taking his antihypertensive medication. He asks what you have heard about this supplement and if the pharmacy carries it. You recognize that the post is making falsely exaggerated claims. How would you proceed with the conversation?
                        A. Ask NL open-ended questions about his motivations and discuss reasonable expectations for ashwagandha supplementation given current evidence.
                        B. Immediately tell NL that the post is all wrong and supplement companies are trying to take advantage of him.
                        C. Show NL the aisle with ashwagandha and say you’ve heard it helps with stress management, too.

                        *

                        4. Tuberculosis and HIV can trigger which type of Addison’s disease?
                        A. Primary
                        B. Secondary
                        C. Tertiary

                        *

                        5. HS is a 44-year-old male patient recently diagnosed with Addison’s disease. He is coming in for a follow-up visit a month after starting a total daily dose of 15 mg oral hydrocortisone. Upon further questioning, HS reveals that he has had fewer GI symptoms in the past month and feels that it is easier for him to concentrate at work. He has gained 3 pounds in the last month and denies any Cushingoid symptoms. What is the best way to continue management?
                        A. Decrease the hydrocortisone dose by 5 mg per day.
                        B. Maintain the same regimen.
                        C. Increase the hydrocortisone dose by 5 mg per day.

                        *

                        6. Which part of the HPA axis is responsible for releasing adrenocorticotropic hormone (ACTH)?
                        A. Hypothalamus
                        B. Pituitary gland
                        C. Adrenal glands

                        *

                        7. Patient FY arrives at the pharmacy to receive a flu and pneumococcal vaccine. FY shares that her doctor recommended both vaccines because she has Cushing’s syndrome. She’s okay with the flu shot, as she gets one every year, but hesitant about the pneumococcal vaccine due to potential adverse effects. After deeper discussion, she decides to get the flu shot today and think about the pneumococcal vaccine over the next week. What is the best way to end this conversation?
                        A. Remind FY that you’re on her side and attempt to administer the pneumococcal vaccine without consent.
                        B. Deny the reported adverse effects of the pneumococcal vaccine because you’ve never had someone come back and complain.
                        C. Acknowledge FY’s concerns and recommend trusted resources for FY to review at home.

                        *

                        8. Which of the following is a metabolic complication of Cushing’s syndrome?
                        A. Insulin resistance
                        B. Hypoglycemia
                        C. Thrombosis

                        *

                        9. What is the mechanism of action of mitotane?
                        A. Prevent the release of enzymes needed to make cortisol.
                        B. Prevent cortisol from binding to its receptors.
                        C. Inhibit the pituitary gland from signaling the adrenals to release cortisol.

                        *

                        10. Patient FT comes up to the pharmacy counter looking for a recommendation. She is concerned that she may have Cushing’s syndrome after seeing an Instagram video about it. Upon further questioning, she reveals that her symptoms include recent poor sleep and acne. How would you proceed?
                        A. Tell FT to make an appointment with her provider right away.
                        B. Dismiss her concerns as an overreaction to a social media video.
                        C. Show FT over-the-counter options [MH2.1]to address her concerns and share red flag symptoms that indicate she should see her provider.

                        Pharmacy Technician Post Test (for viewing only)

                        Patient Safety: Adrenal Drama: How Stress Became a Market
                        26-017 Pharmacy Technician Post-test

                        After completing this continuing education activity, pharmacy technicians will be able to
                        1. RECALL the physiology of cortisol, including its regulation and effects on the body’s major systems.
                        2. DESCRIBE the pathophysiology and presentation of Cushing’s syndrome and Addison’s disease.
                        3. OUTLINE evidence-based treatments of Cushing’s syndrome and Addison’s disease.
                        4. RECOGNIZE common misinformation tactics and strategies to combat them through patient education.

                        1. Which part of the HPA axis releases cortisol?
                        A. Hypothalamus
                        B. Pituitary gland
                        C. Adrenal glands

                        *

                        2. The title of an article linked on a Facebook post is “I Cut Out Coffee for 7 Days and It Balanced My Cortisol, Science Says Yours Will Too.” Which misinformation tactic does the article use to catch readers’ attention?
                        A. Emotional triggering
                        B. Treating anecdotes like facts
                        C. Sharing outdated information

                        *

                        3. Withdrawal from which medication is most likely to cause tertiary Addison’s disease?
                        A. Prednisone
                        B. Ibuprofen
                        C. Opioids

                        *

                        4. Which medication used to treat Cushing’s syndrome is only available parenterally?
                        A. Ketoconazole
                        B. Mifepristone
                        C. Etomidate

                        *

                        5. What effect, if any, does low cortisol have on body hair?
                        A. No difference
                        B. Body hair loss
                        C. More body hair

                        *

                        6. What part of the body regulates the HPA axis, and thus, cortisol?
                        A. Nervous system
                        B. Lymphatic system
                        C. Cardiovascular system

                        *

                        7. Taking a glucocorticoid should be avoided at which time of day?
                        A. Morning
                        B. Afternoon
                        C. Evening

                        *

                        8. Which “C” in the “Three C” approach best describes the following statement? Communicate nonjudgmentally and make sure patients know you are trying to help them make the best health decisions.
                        A. Compassion
                        B. Connection
                        C. Collaboration

                        *

                        9. Which of the following is a glucocorticoid antagonist used to treat Cushing’s syndrome?
                        A. Mitotane
                        B. Mifepristone
                        C. Cabergoline

                        *

                        10. Which of the following is a symptom of Cushing’s syndrome?
                        A. Hypotension
                        B. Craving salty food
                        C. Purple striae

                        References

                        Full List of References

                        1. Cortisol: What it is, function, symptoms & levels. Cleveland Clinic. Updated February 14, 2025. Accessed January 12, 2026. https://my.clevelandclinic.org/health/articles/22187-cortisol
                        2. Addison’s Disease - Symptoms and Causes. Mayo Clinic. Published December 21, 2024. Accessed January 13, 2026. https://www.mayoclinic.org/diseases-conditions/addisons-disease/symptoms-causes/syc-20350293
                        3. LeWine HE. Understanding the stress response. Harvard Health. Accessed January 15, 2026. Published April 3, 2024. https://www.health.harvard.edu/staying-healthy/understanding-the-stress-response
                        4. Mohamed Z. The Rise Of #HowToReduceCortisol On TikTok. ELLE. Published May 18, 2023. Accessed January 13, 2026. https://www.elle.com/uk/life-and-culture/culture/a43629233/how-to-reduce-cortisol-tiktok-trend/
                        5. Endocrine Facts and Figures First Edition. Endocrine Society. Published 2016. Accessed February 11, 2026. https://www.endocrine.org/-/media/endocrine/files/facts-and-figures/endocrine_facts_figures_adrenal.pdf
                        6. Barbot M, Zilio M, Scaroni C. Cushing's syndrome: Overview of clinical presentation, diagnostic tools and complications. Best Pract Res Clin Endocrinol Metab. 2020;34(2):101380. doi:10.1016/j.beem.2020.101380
                        7. Cushing Syndrome: Causes, Symptoms & Treatment. Cleveland Clinic. Published December 27, 2022. Accessed January 12, 2026. https://my.clevelandclinic.org/health/diseases/5497-cushing-syndrome
                        8. Nieman LK, Biller BM, Findling JW, et al. The diagnosis of Cushing's syndrome: an Endocrine Society Clinical Practice Guideline. J Clin Endocrinol Metab. 2008;93(5):1526-1540. doi:10.1210/jc.2008-0125
                        9. Sadie! [@slim_sadie] Tiktok Page. Lower your freakin cortisol bruh. Published June 6, 2025. Accessed January 15, 2026. https://www.tiktok.com/@slim_sladie/video/7513024679938952494?_r=1&_t=ZT-935xQpOyiPG
                        10. Harleen D, BDS [@harleenbds] Tiktok Page. Why your belly fat won’t go away (It’s not your fault). Published January 3, 2026. Accessed January 15, 2026. https://www.tiktok.com/@harleenbds/video/7591210341200153863?_r=1&_t=ZT-935xaLAKulL
                        11. Somatic Exercises with Liz Tenuto [@theworkoutwitch_] Instagram Page. HOW TO TEST IF YOU HAVE A CORTISOL BELLY. Published April 15, 2025. Accessed January 15, 2026. https://www.instagram.com/reel/DIeY1BhJYSW/?igsh=cjdwNGduaTRocG9l
                        12. First For Women Facebook Page. Struggling with stress and belly fat? A cortisol detox diet may be your solution! Published May 30, 2025. Accessed January 15, 2025. https://www.facebook.com/firstforwomenmag/photos/struggling-with-stress-and-belly-fat-a-cortisol-detox-diet-may-be-your-solution-/1108216754672848/?_rdr
                        13. Ashwagandha: Is It Helpful for stress, anxiety, or sleep? National Institutes of Health Office of Dietary Supplements. Published October 24, 2023. Accessed January 16, 2026. https://ods.od.nih.gov/factsheets/Ashwagandha-HealthProfessional/
                        14. Ashwagandha. NatMed Pro. Updated February 11, 2026. Accessed February 11, 2026. https://naturalmedicines.therapeuticresearch.com/Data/ProMonographs/Ashwagandha
                        15. Arumugam V, Vijayakumar V, Balakrishnan A, et al. Effects of Ashwagandha (Withania Somnifera) on stress and anxiety: A systematic review and meta-analysis. Explore (NY). 2024;20(6):103062. doi:10.1016/j.explore.2024.103062
                        16. Lopresti AL, Smith SJ, Malvi H, Kodgule R. An investigation into the stress-relieving and pharmacological actions of an ashwagandha (Withania somnifera) extract: A randomized, double-blind, placebo-controlled study. Medicine (Baltimore). 2019;98(37):e17186. doi:10.1097/MD.0000000000017186\\
                        17. Theanine. NatMed Pro. Updated February 11, 2026. Accessed February 11, 2026. https://naturalmedicines.therapeuticresearch.com/Data/ProMonographs/Theanine
                        18. Dashwood R, Visioli F. l-theanine: From tea leaf to trending supplement - does the science match the hype for brain health and relaxation?. Nutr Res. 2025;134:39-48. doi:10.1016/j.nutres.2024.12.008
                        19. Davidson K, Hobbs H. 11 Natural Ways to Lower Your Cortisol Levels. Updated January 29, 2024. Accessed January 20, 2026. https://www.healthline.com/nutrition/ways-to-lower-cortisol
                        20. Lin TY, Hanna J, Ishak WW. Psychiatric Symptoms in Cushing's Syndrome: A Systematic Review. Innov Clin Neurosci. 2020;17(1-3):30-35.
                        21. Puglisi S, Perini AME, Botto C, Oliva F, Terzolo M. Long-Term Consequences of Cushing Syndrome: A Systematic Literature Review. J Clin Endocrinol Metab. 2024;109(3):e901-e919. doi:10.1210/clinem/dgad453
                        22. Cushing’s Syndrome. UCSF Department of Surgery. Accessed January 16, 2026. https://surgery.ucsf.edu/condition/cushings-syndrome
                        23. Nieman LK, Biller BM, Findling JW, et al. Treatment of Cushing's Syndrome: An Endocrine Society Clinical Practice Guideline. J Clin Endocrinol Metab. 2015;100(8):2807-2831. doi:10.1210/jc.2015-1818
                        24. Varlamov EV, Vila G, Fleseriu M. Perioperative Management of a Patient With Cushing Disease. J Endocr Soc. 2022;6(3):bvac010. Published 2022 Jan 28. doi:10.1210/jendso/bvac010
                        25. Fleseriu M, Petersenn S. Medical therapy for Cushing's disease: adrenal steroidogenesis inhibitors and glucocorticoid receptor blockers. Pituitary. 2015;18(2):245-252. doi:10.1007/s11102-014-0627-0
                        26. Endocrine Society alarmed by Texas court ruling banning mifepristone. Endocrine Society. Published April 10, 2023. Accessed January 12, 2026. https://www.endocrine.org/news-and-advocacy/news-room/2023/endocrine-society-alarmed-by-texas-court-ruling-banning-mifepristone
                        27. What Is Mifepristone, aka “The Abortion Pill”? Johns Hopkins Bloomberg School of Public Health. Published October 8, 2025. Accessed January 12, 2026. https://publichealth.jhu.edu/2025/what-is-mifepristone-aka-the-abortion-pill
                        28. Guignat L, Bertherat J. Medical Treatment of Cushing's Syndrome. Endocrinol Metab (Seoul). 2025;40(1):26-38. doi:10.3803/EnM.2024.501
                        29. Varlamov EV, Han AJ, Fleseriu M. Updates in adrenal steroidogenesis inhibitors for Cushing's syndrome - A practical guide. Best Pract Res Clin Endocrinol Metab. 2021;35(1):101490. doi:10.1016/j.beem.2021.101490
                        30. National Institute of Diabetes and Digestive and Kidney Diseases. LiverTox: Clinical and Research Information on Drug-Induced Liver Injury [Internet]. Bethesda, MD: National Institute of Diabetes and Digestive and Kidney Diseases; 2012–. Ketoconazole. Updated May 17, 2017. Accessed February 15, 2026. https://www.ncbi.nlm.nih.gov/books/NBK547869/
                        31. 31. Mifepristone. UpToDate Lexidrug. UpToDate Inc. Updated February 13, 2026. Accessed February 15, 2026. https://online-lexi-com.ezproxy.lib.uconn.edu/lco/action/doc/retrieve/docid/patch_f/7301?cesid=9S5vRBs81OS&searchUrl=%2Flco%2Faction%2Fsearch%3Fq%3DmiFEPRIStone%26t%3Dname%26acs%3Dtrue%26acq%3Dmifeprist
                        32. Levoketoconazole. UpToDate Lexidrug. UpToDate Inc. Updated February 2, 2026. Accessed February 16, 2026. https://online.lexi.com/lco/action/doc/retrieve/docid/patch_f/7188624?cesid=7pB4pVg1YLd&searchUrl=%2Flco%2Faction%2Fsearch%3Fq%3Dlevoketoconazole%26t%3Dname%26acs%3Dfalse%26acq%3Dlevoketoconazole#doa
                        33. FDA and ISMP Lists of Look-Alike Drug Names with Recommended Tall Man Letters. Institute for Safe Medical Practices. Published 2016. Accessed January 15, 2026. https://www.ismp.org/sites/default/files/attachments/2017-11/tallmanletters.pdf
                        34. Osilodrostat. UpToDate Lexidrug. UpToDate Inc. Updated January 9, 2026. Accessed February 15, 2026. https://online-lexi-com.ezproxy.lib.uconn.edu/lco/action/doc/retrieve/docid/patch_f/6928224?cesid=07iW9xxMCMH&searchUrl=%2Flco%2Faction%2Fsearch%3Fq%3Dosilodrostat%26t%3Dname%26acs%3Dtrue%26acq%3Dosilod
                        35. Newman M. FDA Approves New Drug to Treat Cushing’s Disease. Endocrine News. Published March 9, 2020. Accessed January 15, 2026. https://endocrinenews.endocrine.org/fda-approves-new-drug-to-treat-cushings-disease/
                        36. Gadelha M, Bex M, Feelders RA, et al. Randomized Trial of Osilodrostat for the Treatment of Cushing Disease. J Clin Endocrinol Metab. 2022;107(7):e2882-e2895. doi:10.1210/clinem/dgac178
                        37. Levoketoconazole. UpToDate Lexidrug. UpToDate Inc. Updated February 2, 2026. Accessed February 15, 2026. https://online-lexi-com.ezproxy.lib.uconn.edu/lco/action/doc/retrieve/docid/patch_f/7188624?cesid=5Yq2xwJTKja&searchUrl=%2Flco%2Faction%2Fsearch%3Fq%3Dlevoketoconazole%26t%3Dname%26acs%3Dtrue%26acq%3Dlevoketoco
                        38. Fleseriu M, Pivonello R, Elenkova A, et al. Efficacy and safety of levoketoconazole in the treatment of endogenous Cushing's syndrome (SONICS): a phase 3, multicentre, open-label, single-arm trial. Lancet Diabetes Endocrinol. 2019;7(11):855-865. doi:10.1016/S2213-8587(19)30313-4
                        39. Kumar R, Wassif WS. Adrenal insufficiency. Journal of Clinical Pathology. 2022;75(7):435-442. doi:10.1136/jclinpath-2021-20789539
                        40. Addison’s Disease. Cleveland Clinic. Updated July 6, 2022. Accessed January 21, 2026. https://my.clevelandclinic.org/health/diseases/15095-addisons-disease
                        41. Bornstein SR, Allolio B, Arlt W, et al. Diagnosis and Treatment of Primary Adrenal Insufficiency: An Endocrine Society Clinical Practice Guideline. J Clin Endocrinol Metab. 2016;101(2):364-389. doi:10.1210/jc.2015-1710
                        42. Efmody® (hydrocortisone modified-release hard capsules). Neurocrine.com. Published 2021. Accessed January 15, 2026. https://uk.neurocrine.com/UkResidents/HCP/efmody-r-hydrocortisone-modified-release-hard-capsules
                        43. Russell G, Kalafatakis K, Durant C, et al. Ultradian hydrocortisone replacement alters neuronal processing, emotional ambiguity, affect and fatigue in adrenal insufficiency: The PULSES trial. J Intern Med. 2024;295(1):51-67. doi:10.1111/joim.13721
                        44. Aspect Biosystems Presents New Preclinical Data on Adrenal Bioprinted Tissue Therapeutics at ENDO 2025. Aspect Biosystems. Published July 14, 2025. Accessed January 15, 2026. https://aspectbiosystems.com/news-resources/aspect-biosystems-presents-new-preclinical-data-on-adrenal-bioprinted-tissue-therapeutics-at-endo-2025
                        45. Implantable cell therapy has potential to restore adrenal function and treat primary adrenal insufficiency. Endocrine Society. Published July 14, 2025. Accessed January 25, 2026. https://www.endocrine.org/news-and-advocacy/news-room/endo-annual-meeting/endo-2025-press-releases/dickman-press-release
                        46. Ricci G, Gibelli F, Sirignano A. Three-Dimensional Bioprinting of Human Organs and Tissues: Bioethical and Medico-Legal Implications Examined through a Scoping Review. Bioengineering (Basel). 2023;10(9):1052. Published 2023 Sep 7. doi:10.3390/bioengineering10091052
                        47. Pasquetto IV, Shajahan A, Winner D, et al. Misinfo Rx: A Toolkit for Healthcare Providers. Published 2022. Accessed January 16, 2025. https://misinforx.com/wp-content/uploads/2021/11/hghi_Misinfo_Rx_NEW_v22-003.pdf
                        48. How to Spot Health Misinformation. National Foundation for Infectious Diseases. Accessed January 19, 2026. https://www.nfid.org/resource/how-to-spot-health-misinformation/
                        49. Responding to Medical Misinformation and Disinformation and Protecting Scientific Discourse and Integrity. ACP Online. Accessed January 16, 2025. https://www.acponline.org/clinical-information/medical-ethics-and-professionalism/ethics-case-studies-education-resources/responding-to-medical-misinformation-and-disinformation-and-protecting-scientific-discourse-and
                        50. Avoid Health Misinformation. San Diego Circuit. Updated February 10, 2023. Accessed January 19, 2026. https://libguides.sdsu.edu/health/avoid-misinformation
                        51. Health Misinformation. US Department of Health and Human Services. Updated February 20, 2025. Accessed January 19, 2026. https://www.hhs.gov/surgeongeneral/reports-and-publications/health-misinformation/index.html

                        Only Skin Deep: The Pharmacist’s Guide to Intradermal Vaccine Administration 2025

                        Learning Objectives

                         

                        After completing this knowledge-based continuing education activity, pharmacists and pharmacy technicians  will be able to

                        • DISCUSS the potential benefits of intradermal vaccine delivery
                        • IDENTIFY how to administer intradermal injections

                           

                          Release Date: December 5, 2025

                          Expiration Date: December 5, 2028

                          Course Fee

                          FREE

                          There is no grant funding for this CE activity

                          ACPE UANs

                          Pharmacist: 0009-0000-25-073-H06-P

                          Pharmacy Technician: 0009-0000-25-073-H06-T

                          Session Codes

                          Pharmacist: 22YC66-BXV44

                          Pharmacy Technician:  22YC66-VBT84

                          Accreditation Hours

                          0.5 hours of CE

                          Accreditation Statements

                          The University of Connecticut School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.  Statements of credit for the online activity ACPE UAN 0009-0000-25-073-H06-P/T  will be awarded when the post test and evaluation have been completed and passed with a 70% or better. Your CE credits will be uploaded to your CPE monitor profile within 2 weeks of completion of the program.

                           

                          Disclosure of Discussions of Off-label and Investigational Drug Use

                          The material presented here does not necessarily reflect the views of The University of Connecticut School of Pharmacy or its co-sponsor affiliates. These materials may discuss uses and dosages for therapeutic products, processes, procedures and inferred diagnoses that have not been approved by the United States Food and Drug Administration. A qualified health care professional should be consulted before using any therapeutic product discussed. All readers and continuing education participants should verify all information and data before treating patients or employing any therapies described in this continuing education activity.

                          Faculty

                          Kelsey Giara, PharmD
                          Freelance Medical Writer
                          Pelham, NH

                          Faculty Disclosure

                          In accordance with the Accreditation Council for Pharmacy Education (ACPE) Criteria for Quality and Interpretive Guidelines, The University of Connecticut School of Pharmacy requires that faculty disclose any relationship that the faculty may have with commercial entities whose products or services may be mentioned in the activity.

                          Dr. Giara does not have any relationships with ineligible companies and therefore has nothing to disclose.

                           

                          ABSTRACT

                          Researchers have studied intradermal vaccination for various diseases for over a decade, so it was only a matter of time before pharmacists would be asked to learn this route of administration. This is arguably the most challenging method of vaccine administration, and inaccurate technique could render an immunization ineffective. Given the need for intradermal administration of the monkeypox vaccine, pharmacists should be prepared to offer intradermal vaccination to eligible individuals to increase immunization rates, slow viral spread, and improve outcomes for affected individuals.

                          CONTENT

                          Content

                          INTRODUCTION

                          Major developments to vaccines and vaccine administration in recent years have demanded a great deal from pharmacists. The coronavirus disease-19 pandemic asked us to fight misinformation and vaccine hesitancy to educate the public about a new virus and new vaccine technology. We’ve been challenged to keep up with booster recommendations and the increased workflow that comes with vaccine administration. Many of us also taught our pharmacy technicians how to immunize.

                           

                          Now, with the emergence of monkeypox comes yet another new vaccine with an unfamiliar method of administration (see our FREE monkeypox activity for a more in-depth discussion about this virus). In August 2022, the United States (U.S.) declared monkeypox a public health emergency and ramped up efforts to vaccinate at-risk individuals subcutaneously (a method with which pharmacists are generally familiar).1 Shortly thereafter, the U.S. Food and Drug Administration (FDA) recognized that the country’s supply of monkeypox vaccine was unable to meet the current demand given the rapid spread of the virus.2 Administering the vaccine intradermally only requires one-fifth of the subcutaneous dose, so the FDA issued an emergency use authorization (EUA) allowing healthcare providers to use this method of administration. This effectively increased the total number of available doses by up to five-fold.2

                           

                          In September 2022, the U.S. Department of Health and Human Services authorized pharmacists, pharmacy interns, and pharmacy technicians, as appropriate, to administer monkeypox vaccines and therapeutics, under certain conditions.3 Pharmacists should be prepared to offer intradermal vaccination to eligible individuals to increase vaccination rates, slow viral spread, and improve outcomes both for this virus and any future viruses for which this applies.

                           

                          THE ROLE OF INTRADERMAL ADMINISTRATION

                          Researchers have studied intradermal vaccination for a range of viral diseases, but only a few things are administered intradermally including4,5

                          • tuberculosis skin testing
                          • BCG (tuberculosis) vaccine
                          • rabies vaccine
                          • allergy skin testing

                           

                          Intradermal administration occurs in the dermis just below the epidermis (see Figure 1).4 The epidermis—the thinnest layer—is made up mostly of epithelial cells, but also contains melanocytes (pigment-producing cells), Merkel cells (for light-touch stimuli), and Langerhans cells (tissue-resident macrophages).5 The dermis is a thicker layer containing cells of the adaptive and innate immune systems including macrophages, mast cells, Langerhans cells, and dermal dendritic cells. Cells of the dermis are essential in processing incoming antigens to decide if they are harmful and activate the immune system accordingly.5

                           

                           

                          Figure 1. Methods of Vaccine Administration

                           

                          High levels of antigen-presenting cells in the dermis induce a more potent immune response, making this an attractive (and potentially superior) vaccination site.5,6 This significant reactivity in the dermis also prompts a strong immune response to a smaller quantity of vaccine antigen—as little as one-fifth to one-tenth the dose—compared to intramuscular or subcutaneous administration.5,7 For this reason, intradermal administration is dose-sparing and potentially cost saving.5 Intradermal administration also avoids the rare risk of nerve, blood vessel, or joint space injury.7

                           

                          Clinical studies are evaluating intradermal delivery of other vaccines, but none are currently available in the U.S. aside from monkeypox under the recent EUA.5 In years past, an intradermal influenza vaccine was available, but the manufacturer stopped production after the 2017-2018 flu season for unknown reasons.8 Of all parenteral routes, intradermal injections have the longest absorption time due to the lack of blood vessels and muscle tissue in this area. This is attractive for sensitivity testing, as reactions are easier to visualize and assess for severity.4

                           

                          While intradermal administration is more efficient and cost-effective, it requires more skill and practice compared to subcutaneous or intramuscular administration.9 If incorrectly administered, the vaccine may enter the subcutaneous tissue instead and be ineffective because the dose is too small.

                           

                          INTRADERMAL ADMINISTRATION TECHNIQUE

                          The most common intradermal injection sites are the volar aspect (inner surface) of the forearm and the upper back below the scapula (shoulder blade).4 Intradermal injection is not the best choice for every patient. Skin should be free of lesions, rashes, moles, or scars that could alter visual inspection of the injection site (or interpretation of test results, when applicable).4 In the case of the monkeypox vaccine, intradermal administration is only authorized for patients 18 years or older without a history of keloids (thick, raised scars).10

                           

                          Researchers have developed various devices for intradermal drug delivery, but in the absence of specialized devices, individuals can employ the Mantoux technique using a hypodermic needle.5 The Mantoux technique is named for French physician Charles Mantoux who used this method for tuberculosis testing in the early 1900s.11 The optimum needle size for this method is 26 to 27 gauge and ¼ to ½ inch long.4

                           

                          The Mantoux technique is new to pharmacists (we know because we could only find information about administration technique in nursing resources), so listen up, take notes, and remember that practice makes perfect4,10:

                          • Inspect the injection site and select an area that is free from lesions, rashes, moles, or scars. Avoid vaccination in an area where there is a recent tattoo (less than one month old). If tattoos cover both arms, select an area without pigment (ink) if possible. If the tattoo is unavoidable, administer through it.
                          • Clean the site with an alcohol or antiseptic swab using a firm, circular motion. Allow the site to dry completely to prevent alcohol from entering the tissue, which can cause stinging and irritation.
                          • Using the nondominant hand, spread the skin taut at the injection site. Taut skin provides easy entrance for the needle. This is especially important in older individuals with less elastic skin.
                          • Hold the syringe in the dominant hand between the thumb and forefinger at a 5- to 15-degree angle at the selected injection site with the bevel of the needle facing up.
                          • Place the needle almost flat against the patient’s skin and insert the needle into the skin no more than 1/8-inch (about 3 mm) to cover the bevel. Keeping the bevel side up allows the needle to smoothly pierce the skin and deliver the medication to the dermis.
                          • Once the needle is in place, use the thumb of the nondominant hand to slowly push the plunger to inject the medication.
                          • Inspect the injection site for a bleb (small blister) which should appear under the skin. The presence of a bleb indicates that the medication is correctly placed in the dermis. The bleb is desired but not required, so if it doesn't appear, don't panic. Simply adjust your technique for next time.
                          • Withdraw the needle at the same angle it was placed so as not to disturb the bleb and to minimize patient discomfort and tissue damage. Safely discard the syringe in a sharps container.

                           

                          More visual learners can find a video demonstrating how to administer a vaccine intradermally at https://www.youtube.com/watch?v=dRsQf_UHsjs. 

                           

                          CONCLUSION

                          Vaccines work, that much we know. However, this is only true if they’re accessible, trusted, and used appropriately. Pharmacists can help promote access, education, and vaccine uptake if they have the knowledge and skills to do so. New vaccines and administration recommendations are challenging, but don’t let it get under your skin. We hope this quick-and-dirty overview of intradermal vaccines boosted your confidence and made it easier for you to give it a shot.

                           

                           

                           

                          Pharmacist Post Test (for viewing only)

                          Only Skin Deep: The Pharmacist’s Guide to Intradermal Vaccine Administration
                          25-073 Posttest

                          Learning Objectives
                          • DISCUSS the potential benefits of intradermal vaccine delivery
                          • IDENTIFY how to administer intradermal injections

                          *

                          1. Which of the following is a benefit of intradermal vaccine delivery?
                          A. It can deliver a larger vaccine dose
                          B. It has the fastest rate of absorption
                          C. It avoids the risk of nerve injury

                          *

                          2. Which of the following makes the dermis a good site for vaccine administration?
                          A. High levels of Merkel cells
                          B. High levels of antigen-presenting cells
                          C. Low levels of Langerhans cells

                          *

                          3. About how far should you insert the needle to administer an intradermal injection via the Mantoux technique?
                          A. 1/8-inch
                          B. 1/4-inch
                          C. 1/2-inch

                          *

                          4. Travis Barker comes into your pharmacy asking for an intradermal vaccine. You inspect his forearms full of tattoos and find a small space without ink. You complete intradermal administration and notice a small bubble form under his skin. What does this mean?
                          A. You administered the vaccine subcutaneously
                          B. You administered the vaccine too close to a tattoo
                          C. You administered the vaccine correctly

                          *

                          5. Which of the following is appropriate technique for intradermal administration?
                          A. Insert the needle at a 5- to 15-degree angle with the bevel facing up
                          B. Pinch the skin between the thumb and forefinger of the nondominant hand
                          C. Remove the needle slowly at a 45-degree angle to reduce discomfort

                          Pharmacy Technician Post Test (for viewing only)

                          Only Skin Deep: The Pharmacist’s Guide to Intradermal Vaccine Administration
                          25-073 Posttest

                          Learning Objectives
                          • DISCUSS the potential benefits of intradermal vaccine delivery
                          • IDENTIFY how to administer intradermal injections

                          *

                          1. Which of the following is a benefit of intradermal vaccine delivery?
                          A. It can deliver a larger vaccine dose
                          B. It has the fastest rate of absorption
                          C. It avoids the risk of nerve injury

                          *

                          2. Which of the following makes the dermis a good site for vaccine administration?
                          A. High levels of Merkel cells
                          B. High levels of antigen-presenting cells
                          C. Low levels of Langerhans cells

                          *

                          3. About how far should you insert the needle to administer an intradermal injection via the Mantoux technique?
                          A. 1/8-inch
                          B. 1/4-inch
                          C. 1/2-inch

                          *

                          4. Travis Barker comes into your pharmacy asking for an intradermal vaccine. You inspect his forearms full of tattoos and find a small space without ink. You complete intradermal administration and notice a small bubble form under his skin. What does this mean?
                          A. You administered the vaccine subcutaneously
                          B. You administered the vaccine too close to a tattoo
                          C. You administered the vaccine correctly

                          *

                          5. Which of the following is appropriate technique for intradermal administration?
                          A. Insert the needle at a 5- to 15-degree angle with the bevel facing up
                          B. Pinch the skin between the thumb and forefinger of the nondominant hand
                          C. Remove the needle slowly at a 45-degree angle to reduce discomfort

                          References

                          Full List of References

                          References

                             
                            REFERENCES
                            1. U.S. Department of Health and Human Services. Biden-Harris Administration Bolsters Monkeypox Response; HHS Secretary Becerra Declares Public Health Emergency. August 4, 2022. Accessed October 26, 2022. https://www.hhs.gov/about/news/2022/08/04/biden-harris-administration-bolsters-monkeypox-response-hhs-secretary-becerra-declares-public-health-emergency.html
                            2. U.S. Food and Drug Administration. Monkeypox Update: FDA Authorizes Emergency Use of JYNNEOS Vaccine to Increase Vaccine Supply. August 9, 2022. Accessed October 26, 2022. https://www.fda.gov/news-events/press-announcements/monkeypox-update-fda-authorizes-emergency-use-jynneos-vaccine-increase-vaccine-supply
                            3. U.S. Department of Health and Human Services. Notice of Amendment to the January 1, 2016 Republished Declaration under the Public Readiness and Emergency Preparedness Act. October 3, 2022. Accessed October 26, 2022. https://public-inspection.federalregister.gov/2022-21412.pdf
                            4. Administering intradermal medications. Open Resources for Nursing (Open RN). Accessed October 26, 2022. https://wtcs.pressbooks.pub/nursingskills/chapter/18-4-administering-intradermal-medication/
                            5. Kim YC, Jarrahian C, Zehrung D, Mitragotri S, Prausnitz MR. Delivery systems for intradermal vaccination. Curr Top Microbiol Immunol. 2012;351:77-112.
                            6. Hickling JK, Jones KR, Friede M, Zehrung D, Chen D, Kristensen D. Intradermal delivery of vaccines: potential benefits and current challenges. Bull World Health Organ. 2011;89(3):221-226.
                            7. Brooks JT, Marks P, Goldstein RH, Walensky RP. Intradermal Vaccination for Monkeypox - Benefits for Individual and Public Health. N Engl J Med. 2022;387(13):1151-1153.
                            8. Influenza vaccine. Aetna Clinical Policy Bulletins. Reviewed August 1, 2022. Accessed October 26, 2022. https://www.aetna.com/cpb/medical/data/1_99/0035.html
                            9. Miller K. What Is an Intradermal Injection, the New Way the Monkeypox Vaccine Is Being Given? Prevention. August 12, 2022. Accessed October 26, 2022. https://www.prevention.com/health/health-conditions/a40869782/what-is-intradermal-injection/
                            10. Centers for Disease Control and Prevention. JYNNEOS Smallpox and Monkeypox Vaccine:
                            ALTERNATE REGIMEN Preparation and Administration Summary (Intradermal Administration). Updated September 27, 2022. Accessed October 26, 2022. https://www.cdc.gov/poxvirus/monkeypox/files/interim-considerations/guidance-jynneos-prep-admin-alt-dosing.pdf
                            11. Kis EE, Winter G, Myschik J. Devices for intradermal vaccination. Vaccine. 2012;30(3):523-538.